Carlisle Station Hotel, Sure Hotel Collection by BW

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available

Bar

24/7 front desk

Pet-friendly

Housekeeping

Explore the area

Court Square, Carlisle, England, CA1 1QY

Carlisle Guildhall
6 min walk
Carlisle Cathedral
8 min walk
Tullie House Museum and Gallery
8 min walk
Carlisle (CAX)
19 min drive

Room options

Standard Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Suite, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Sleeps 2
1 King Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

About this property

Victorian hotel with a 24-hour front desk and a bar

This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and conference space. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-out.

Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of Carlisle Station Hotel, Sure Hotel Collection by BW's great location. During your stay, you're just a quick walk from Green Market. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.

Free WiFi in some public areas
Enjoy drinks at the bar/lounge
English breakfast served weekends for a fee
Self parking available for a fee
Amenities include a front-desk safe, meeting rooms, and conference space
Guests have great things to say about the location and the helpful staff
Within a 15-minute walk of Carlisle Cathedral and AMF Bowling
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Carlisle Station Hotel, Sure Hotel Collection by BW offers its guests coffee/tea in a common area, express check-out, and discounted use of a nearby fitness facility. Event space at this hotel measures 54 square feet (5 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features a front-desk safe and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Carlisle hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekends from 7:30 AM and 10:00 AM.

Hotel Lounge Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 12 per day)
Limited on-site parking
Height restrictions apply for on-site parking

Food and drink

English breakfast available for a fee weekends 7:30 AM–10:00 AM: GBP 10 per person
1 bar
Coffee/tea in a common area

Restaurants on site

Hotel Lounge Bar

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Wedding services

Business services

Conference space (54 square feet)
Meeting rooms

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

32-inch LED TV
Satellite channels

Food and drink

Coffee/tea maker

Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10 per person
Self parking fee: GBP 12 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark

Carlisle Hallmark Hotel

Hallmark Carlisle

Hallmark Carlisle Hotel

Hallmark Hotel Carlisle

Hotel Hallmark Carlisle

Hallmark Hotel Carlisle

Carlisle Sure Hotel Collection by Best Western

Carlisle Station Hotel, Sure Hotel Collection by BW Hotel

Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Charlene

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location.

Convenient for travel and getting around. Stayed here before. Faulty power sockets that I reported to Reception. Staff always friendly and helpful.

Stayed 2 nights in Aug 2024

10/10 Excellent

Spencer

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another amazing stay at this hotel

Stayed 1 night in Aug 2024

8/10 Good

Austin

Travelled with partner

5 Aug 2024

Liked: Cleanliness, property conditions & facilities

I had recently arrived and went to shop , forgot to take room key and when asked the man at reception if he could tell me what my room number was his reply was ‘no’, I found this extremely rude and not helpful at all.

Stayed 1 night in Aug 2024

6/10 Okay

Amjad

Business traveller

31 Jul 2024

Liked: Staff & service

Decent place for a stop over, right next to railway station. Plenty of food options and shopping area is literally 5 mins walk. Sleep quality is okay, bathroom small and manageable, did not try the food. Easy check-in, checkout. No air-conditioning as it is supposed to be cold all the time but unfortunately felt the heat during the stay.

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

29 Jul 2024

Liked: Amenities, property conditions & facilities

It was a wonderful hotel but my gripe is that after 9 o’clock in the evening there is nowhere around serving food.I found out from reception when I was leaving that you can order out and have food delivered to the bar. This would have saved me having to dodge drunks when I went to a chip shop and was slobbered over. Everything to do with the hotel itself was fine

Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

20 Jul 2024

Stayed 2 nights in Jul 2024

6/10 Okay

John, Harrogate

20 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Could not shut window because a screw had been put in at the base of sash. It was permanently open by about three inches and could not be closed. The extractor fan in the bathroom did not switch off always and on two occasions was running all night. I did bring it to there attention but it was not permanently cured and was still running when I left. Staff service apart from this was good breakfast was excellent but I would never stay there again.

Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff is extremely friendly and helpful!

Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Business traveller

13 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Paul

Business traveller

10 Jul 2024

Liked: Staff & service

Hotel is in need of updating. Staff very friendly

Unfortunately the hotel is in need of a major update. The rooms were clean but walls were damp. The staff were friendly and helpful.

Stayed 1 night in Jul 2024

10/10 Excellent

James

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday treat

Excellent stay.Room was perfect and near to the lift,as requested.

Stayed 1 night in Jul 2024

6/10 Okay

Paul

10 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

David

7 Jul 2024

Right next to the station handy for the city centre plenty of eating facilities nearby and very lively in the evening nice bar and friendly staff would definitely stay there again

Stayed 2 nights in Jul 2024

6/10 Okay

matthew

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with partner

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Really convenient for rail station, about 30 paces

Stayed 7 nights in Jun 2024

8/10 Good

Liam

Travelled with partner

28 Jun 2024

Liked: Amenities, property conditions & facilities

Very convenient for the railway station. Room was very clean and spacious. Only thing that let it down was the bathroom. Needs updating and the shower was poor.

Stayed 1 night in Jun 2024

8/10 Good

Nicholas

25 Jun 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Jun 2024

4/10 Poor

Karen

Travelled with group

20 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

a bit grubby

good points... friendly staff at front reception to check in. brilliant location for us as right by the train station. bed was comfortable bad points... next to a taxi rank with fighting going on from early early hours and continuing for hours. not the cleanest hotel, generally a bit grubby, paint peeling, scuffed furniture, grubby carpet, mouldy looking bath mat. phoned down to reception to ask if I could pick up some coffee as only one sachet in the room, and to my horror on replacing the handset I saw a toenail in the phone! Hotel sent someone up to remove it and give the phone a spray of disinfectant. Totally grossed out by it though.

Stayed 1 night in Jun 2024

8/10 Good

Holly

Business traveller

18 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Geoffrey

Business traveller

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Brian

6 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient for the city centre and public transport, especially rail. Nice breakfast.

Stayed 1 night in May 2024

8/10 Good

Joseph, Glenwood

Travelled with partner

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is located just out the Railway Station Door. We were able to drop our bags, as we arrived earlier in the day. Convenient to see the Cathedral & Castle. Staff was very helpful, I take a medicine that must be refrigerated and they stored it for me. The real problem is the There is no A/C. Our room had the full afternoon sun and was over 80 degrees. They did provide a fan, but it was a sauna. We did go down to the lounge which was comfortable. This hotel did have an elevator, big plus with lots of luggage. Even with our windows open we did not hear the trains.

Stayed 2 nights in May 2024