Carlisle Station Hotel, Sure Hotel Collection by BW

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available
Bar
24/7 front desk
Pet-friendly
Housekeeping

Explore the area

Court Square, Carlisle, England, CA1 1QY

Carlisle Cathedral
‪8 min walk‬
The Sands Centre
‪12 min walk‬
Carlisle Castle
‪13 min walk‬
Carlisle (CAX)
‪19 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Suite, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

7 Apr - 8 Apr

About this property

Victorian hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.

Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of Carlisle Station Hotel, Sure Hotel Collection by BW's great location. During your stay, you're just a quick walk from Green Market. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.

Free WiFi in some public areas
Enjoy a meal at the buffet restaurant or drinks at the pub
English breakfast served weekends for a fee
Self parking available for a fee
Amenities include a front-desk safe, meeting rooms, and conference space
Guests have great things to say about the helpful staff and the location
Within a 15-minute walk of Carlisle Cathedral and AMF Bowling
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square meters) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features coffee/tea in a common area, express check-out, and discounted use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Carlisle hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekends from 7:30 AM and 9:30 AM.

Brasserie Breakfast Room - Onsite buffet restaurant.

Main Bar - Onsite pub. Open daily.

Languages

English

Property amenities

Internet

Available in all rooms: High-speed internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 12 per day)
Limited on-site parking

Food and drink

Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Brasserie Breakfast Room
Main Bar

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Wedding services

Business services

54 square feet of conference space
Meeting rooms

Accessibility

Lift

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided

Entertainment

32-inch LED TV with satellite channels

Food and drink

Coffee/tea maker

Desk
Heating
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10 per person
Self parking fee: GBP 12 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark

Carlisle Hallmark Hotel

Hallmark Carlisle

Hallmark Carlisle Hotel

Hallmark Hotel Carlisle

Hotel Hallmark Carlisle

Hallmark Hotel Carlisle

Carlisle Sure Hotel Collection by Best Western

Carlisle Station Hotel, Sure Hotel Collection by BW Hotel

Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Sharon

23 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

KL

23 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

Lovely room

Stayed 1 night in Dec 2024

8/10 Good

Nathan

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night Stay

Stayed here for two nights. And it met all my needs. Bed was super comfy and the room was cleaned to a high standard. There's only three things that would have made it better. 1) The shower didn't produce and hot water. 2) The Hairdryer didn't work. 3) The club music from other venues could be heard so clearly on a Saturday night until 2am, but I understant that can't be changed and didn't entierly put me off.

Stayed 2 nights in Nov 2024

10/10 Excellent

Helena

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff. Room was spacious and clean and had tea and coffee making facilities. The bed was very comfortable so had a great night's sleep.

Stayed 1 night in Nov 2024

8/10 Good

John

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

23 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Holly

23 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

Holly

19 Nov 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

ALEXANDER

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent and great service

Stayed 1 night in Nov 2024

6/10 Okay

Adrian

Business traveller

14 Nov 2024

Liked: Cleanliness

Stayed 1 night in Nov 2024

8/10 Good

Andrew

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a short break

Just a one night stop over in the city. Hotel next to railway station so a good location. Generally very clean but parts of room whilst clean were a little tired. Ie bathroom could do with an upgrade, windows could be improved. My friends had breakfast and thought it was excellent but I don’t eat breakfast. I would certainly return if in the area.

Stayed 1 night in Nov 2024

8/10 Good

Kevin

14 Nov 2024

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

10 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Stayed 1 night in Nov 2024

8/10 Good

Geoffrey

Business traveller

6 Nov 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Business traveller

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family

3 Nov 2024

Carpet in our room was moth eaten. Saw one moth flying. Shower was broken. We reported it the first night. Person on duty did not offer to move us to another room or apologize. The person on duty when we checked out was much nicer and assured us it would be addressed that day. Breakfast buffet was good. Location is perfect. Just steps from the train station

Stayed 2 nights in Oct 2024

8/10 Good

Barrie

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Useful for town

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

29 Oct 2024

Stayed 1 night in Aug 2024

10/10 Excellent

James

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

26 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Sammy

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was good, got checked in slightly early, room was nice, as was bar. 2 bad things, the noise of bottles getting emptied the next morning from pub behind us, and the shower would not get hotter than lukewarm.

Stayed 1 night in Oct 2024

8/10 Good

Thomas

Business traveller

18 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Carlisle business trip

Overall a very good, cost efficient busitrip, looked after by very good staff. The only negative was my room faced out over to a very busy service alley with kitchen staff moving wheelie bins over pavement/ cobbles at the startof the shift- woken at 6am every morningof my stay= not good.. but id still use the hotel again, hopefully on the quiet side of the hotel.

Stayed 3 nights in Oct 2024