The Falstaff Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Room service

Parking available

24/7 front desk

Housekeeping

Explore the area

8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF

Westgate Gardens
1 min walk
Cafe Des Amis
1 min walk
Canterbury West Station
4 min walk
London (SEN-Southend)
89 min drive

Room options

Cosy Double Room

10 sq m
Sleeps 2
1 Double Bed

Luxury Room

20 sq m
Sleeps 2
1 Queen Bed

Junior Suite

20 sq m
Sleeps 2
1 King Bed

Classic Double or Twin Room

14 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Superior Double Room

16 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Riverfront hotel with a 24-hour front desk and a bar

Along with a bar/lounge, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a garden.

The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Falstaff Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Westgate Gardens. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).

Free WiFi
Enjoy drinks at the bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Amenities include free lobby newspapers, a terrace, and coffee/tea in a common area
Guests have great things to say about the helpful staff and the location
Steps from Westgate Gardens and Westgate Gardens and Towers

As a guest of The Falstaff Hotel, you'll find a terrace, a garden, and coffee/tea in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Falstaff Hotel also features complimentary newspapers in the lobby and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 12 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 14.50 for adults and GBP 10 for children
1 bar
Room service available
Coffee/tea in a common area

Conveniences

Free newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee

Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
Uncovered self parking fee: GBP 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury

Falstaff Hotel

Falstaff Hotel Canterbury

Hotel Falstaff

The Falstaff Hotel Hotel

The Falstaff Hotel Canterbury

The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Jane

14 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The property is nice but I was told I had to book for breakfast but it’s fully booked from 8.30-10.30 - when we got to breakfast at 10.30 it was closed

Stayed 1 night in Sep 2024

8/10 Good

William Gary

Travelled with family

13 Sept 2024

Liked: Amenities

Checkin was not great it was to be 3 pm but when we arrived After3 room was not ready

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Mary

Travelled with group

4 Sept 2024

Liked: Cleanliness

The service at breakfast wasn’t as good as last year

Stayed 3 nights in Aug 2024

10/10 Excellent

Celeste

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2024

8/10 Good

Lucy

30 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay in a great location

Loved this hotel. When we arrived we weren't happy with the room we were given so we mentioned it to the Receptionist and there was no issue with moving us to another room which was a lot better and in a much better location in the hotel. The room was comfortable although a little noisy as it was above the beer garden so when the windows were open it was difficult to sleep and as it was so hot you had to have the windows open. A top sheet on the bed under the quilt would have been helpful as it was too hot to have the quilt on alone. The main criticism we had was with the breakfast. It was extremely disorganised - we could choose a time to come down but when we arrived a table was not set for us. We were given a menu which had continental breakfast and cooked breakfasts on - we weren't aware that the continental breakfast was at the side and you could help yourself as no-one mentioned it straight away. There was a lack of certain items - milk bottle was empty, no glasses for juices and no dessert spoons. We had to ask for a dessert spoon and was told they were washing them up so we were given one teaspoon each for eating our cereal and stirring our hot drinks which was a bit rubbish. Surely a hotel like this can afford to buy some dessert spoons. When the hot breakfast arrived it was of a very high standard. The restaurant staff were doing their best but we felt that it could have been a bit more organised. Dirty plates left on tables for far too long.

Stayed 2 nights in Aug 2024

10/10 Excellent

David

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Angus

Business traveller

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Simon

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, lovely hotel

Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice stay and lovely staff at the bar.

Stayed 1 night in Jul 2024

10/10 Excellent

R D

21 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Colin

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Sophie

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff, Fun Decor & Cost Atmosphere

Right from the moment we walked in the door, we were greeted with a friendly welcome and efficient service on check-in, this stayed the theme throughout our stay. The hotel is beautifully decorated - fun, plush and decadent - and has a cosy atmosphere. We had a relaxing glass of wine in the bar after dining out at Cafe Des Amis across the road (highly recommend). The hotel is surrounded by a handful of diverse and highly-rated eateries. Eggs were cooked to runny perfection in the morning and the staff were so on the ball and welcoming. We'll see you again on our next visit Falstaff!

Stayed 1 night in Jul 2024

10/10 Excellent

Sian

Travelled with group

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Julie

Travelled with family

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great hotel and ideal stay to visit The Marlowe Theatre. However, there was no air conditioning which meant for a restless night.

Stayed 1 night in Jun 2024

8/10 Good

Jackie

Travelled with partner

28 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel on arrival looked good. Greeted by a friendly member of staff and checked in. Lovely lounge and bar passed on the way to the room. The room was well decorated, larger than we expected, big bed, very clean, tea and coffee facilities and bathroom very smart with nice toiletries.Housekeeping brilliant, keep room spotless throughout my stay. Was next to a very busy pub, so was noisy but that died down just after 11pm.It didn’t bother us. Wi-Fi was free but very intermittent. Breakfast staff friendly, lovely room with continental laid out. Hot menu looked good, however if the sausage was a Cumberland as stated it was bland and lacked spices, the scrambled eggs were heavy and dry. Several residents in the breakfast room in my hearing did ask for a fried egg but were told they didn’t do that! My another half was not impressed he loves a fried egg. Not sure why, chef can do a poached egg as I had on the second morning.Pancakes were lovely too! Also remember to take your card to the bar as I popped down for a drink and was told I couldn’t charge my drink to my room! Never had that happen in all my travels! Good hotel, just a few quirks!

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

26 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A characterful hotel in a good location, friendly and efficient staff.

Stayed 4 nights in Jun 2024

10/10 Excellent

Deborah

25 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stop here on a regular basis whilst visiting family. Rooms are small but adequate, beds comfortable and clean. Great breakfast!

Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a visit to Canturbury

Excellent stay great breakfast, comfortable room with comfy bed and bathroom with bath. Has its own car park at rear. But the best is its location in the centre of Canturbury in easy walking distance of everything.

Stayed 3 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family

24 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very cute and the staff was quite nice.

Stayed 2 nights in Mar 2024

10/10 Excellent

Louise

18 Jun 2024

Liked: Staff & service, amenities, property conditions & facilities

Lovely looking hotel, such a refreshing change from chain hotels. Staff friendly, nice breakfast, easy parking.

Stayed 2 nights in Jun 2024

6/10 Okay

Richard

13 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

4/10 Poor

Jim

Travelled with partner

10 Jun 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Staff on check in and check out were extremely unenthusiastic about life! Room nothing like the pictures, very basic/dated and actually stuck out in an outbuilding. Breakfast was good!

Stayed 1 night in Jun 2024