Hotel in Canterbury with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Best Western Abbots Barton Hotel offers 37 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with digital channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Best Western Abbots Barton Hotel. During your stay, you're just a quick walk from St. Augustine's Abbey. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served weekdays for a fee
Services include a concierge, a porter, and luggage storage
Within a 10-minute walk of St. Augustine's Abbey and St. Lawrence Ground
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Abbots Barton Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.
This 3-star Canterbury hotel is smoke free.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 9:30 AM.
Best Western Abbots Barton Hotel has a restaurant on site.
24-hour room service is available.
Languages
English, French, Romanian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Free off-site parking
Food and drink
Full breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 16.95 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Business services
Computer station
Conference space (495 square feet)
A meeting room
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Fireplace in reception
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
32-inch LCD TV
Digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from April 4 2024 to December 31 2024 (dates subject to change):
Dining venue(s)
The property will be renovating from December 17 2024 to January 6 2025 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets: GBP 20 per pet, per night
Only dogs and cats are allowed
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Abbots Barton
Abbots Barton Hotel
Abbots Hotel
Best Western Abbots
Best Western Abbots Barton
Best Western Abbots Barton Canterbury
Best Western Abbots Barton Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Canterbury
Canterbury Best Western
Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel Canterbury
Best Western Abbots Barton Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 285 out of 753 reviews" "
10 - Excellent
285
Rating 8 - Good. 338 out of 753 reviews" "
8 - Good
338
Rating 6 - Okay. 82 out of 753 reviews" "
6 - Okay
82
Rating 4 - Poor. 35 out of 753 reviews" "
4 - Poor
35
Rating 2 - Terrible. 13 out of 753 reviews" "
2 - Terrible
13
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
20 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Long walk into town and no mattress protector!
The hotel staff were very nice but as a hotel it’s not great. The biggest issue I had was there was no mattress protector on the bed which I was shocked by. Maybe I’m too fussy but I would expect every hotel to use mattress protectors. The restaurant was closed and breakfast wasn’t great. Orange juice was watered down and definitely not fresh. All in all not great value for money and quite a long walk into the town centre along a very busy main road.
A great location for walking into the centre of Canterbury.
Hotel rooms are a basic and perhaps dated, but the new bar area is very nice. Restaurant closed for refurb so can’t comment on that, but with so many good non chain restaurants just 10 minute walk away it’s not an issue at all.
Staff friendly and room quiet too.
Situated in a convenient location close to shopping. The room we stayed in was very spacious, had good facilities including a comfortable bed and quite clean, although the view wasnt great and the WiFi signal was awful. Nicely decorated in the foyer and reception areas but the dining area for breakfast in the morning was quite dated and dark. The breakfast overall was alright with some options but not very substantial and the bar food was a bit expensive. Would stay again but suggest going elsewhere for food.
2 night trip - everything worked - room was comfortable - staff were pleasant. They are working hard on upgrades - the hotel will likely be even better soon.
Carpark needs a good clean up which would give a great look and not too expensive. This should at least be a weekly occurrence.
Our room was a newly refurbished room which was very good and two goon nights sleep were had.
Breakfast was excellent
We stayed in a refurbished deluxe suite. The room was very nice, although the air conditioning wasn’t that efficient on the hottest day of the year so far also very hard pillows. The bar had recently re opened, we had dinner in there the first night, it was ok but only one member of staff serving meant slow service. We had breakfast - this was ok but not amazing. Very convenient walk into the city centre ( about 10 mins )