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4.2 out of 5

"Right near the centre of Buxton and train station. Stayed the night, standard room, but grand entrance when arrive. Parking charge £5 pay at receptio ... " More

By a verified traveller on Sun 12 May 2024

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Compact Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, massages or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee

Britannia Palace Hotel Buxton & Spa ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Britannia Palace Hotel Buxton & Spa

Everyone (3) Couples (2)
4 out of 5
Right near the centre of Buxton and train station. Stayed the night, standard room, but grand entrance when arrive. Parking charge £5 pay at reception.staff friendly no issues.

Posted by on 12 May 2024

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Comment from Hotel Management

19 May 2024 by Palace Hotel Reception

Dear Sarah, Thank you for your review of the Palace Hotel, we are glad you had a great stay. We will pass on your comments to the correct team, thank you for taking the time to let us know your thoughts :) Best Wishes

3 out of 5

Posted by on 9 Oct 2023

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5 out of 5
David and Ewan on reception went above and beyond to accommodate me, and were extremely hospitable and helpful. They helped find me a very quiet room, which is what I was looking for, in order to rest and sleep after a long journey.

Posted by on 11 Dec 2022

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5 out of 5
David the night shift manager was extremely kind and accommodating, and my stay was fine.

Posted by on 11 Dec 2022

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4 out of 5
Overall property was very nice and almost everything I liked, only Tina-receptionist treated us like lower class guests, we had a problem with the check-in of the hotel and she told us to wait and get out of the line until she served all the people in the line, often more guests entered the hotel, and it was over 1.5 hours before she took care of us. Very disappointing.

Posted by on 29 May 2022

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About the Britannia Palace Hotel Buxton & Spa

Location Palace Road, Buxton, England SK17 6AG

Property Features

Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee. This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 1868
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Buxton Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Britannia Palace Hotel Buxton & Spa offers 186 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.

Dovedale Restaurant – This restaurant serves breakfast and dinner.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Pet Policy

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7.00 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Buxton
  • Palace Hotel Buxton
  • Barcelo Buxton
  • Buxton Hotel Palace
  • Hotel Palace Buxton
  • Britannia Palace Hotel
  • Britannia Buxton & Spa Buxton
  • Britannia Palace Hotel Buxton & Spa Hotel
  • Britannia Palace Hotel Buxton & Spa Buxton
  • Britannia Palace Hotel Buxton & Spa Hotel Buxton
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