The Northgate

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping

Parking included

Free WiFi

Explore the area

The Northgate, Northgate Street, Bury St Edmunds, England, IP33 1HP

The Abbey Gate
5 min walk
Moyse's Hall Museum
5 min walk
Abbey Gardens
5 min walk
RAF Mildenhall (MHZ)
31 min drive

Room options

Executive Double Room

27 sq m
Sleeps 2
1 Double Bed

Family Quadruple Room

31 sq m
Sleeps 4
1 King Bed

Executive Double or Twin Room

27 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Deluxe Double Room

23 sq m
Sleeps 2
1 Double Bed

Executive Double Room, Bathtub

30 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Luxury inn in Bury St Edmunds with free parking

This smoke-free inn features express check-in, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided.

The Northgate offers 9 accommodations with espresso makers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at The Northgate, you're just a quick walk from The Abbey Gate. Free WiFi in public areas and free self parking are available.

Free WiFi
Free self parking
Just a 5-minute walk from The Abbey Gate and 5 minutes by foot from Moyse's Hall Museum

The Northgate offers its guests a garden, express check-in, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 5-star Bury St Edmunds inn is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Limited on-site parking

Things to do

Bike parking

Guest services

Daily housekeeping

Outdoors

Garden

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating (climate-controlled)
Portable fan

Bathroom

Hairdryer
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV

Food and drink

Electric kettle
Espresso maker
Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

Northgate Inn Bury St Edmunds

Northgate Bury St Edmunds

The Northgate Inn

The Northgate Bury St Edmunds

The Northgate Inn Bury St Edmunds

The Northgate Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

paul

5 Mar 2023

Liked: Room comfort

Disliked: Property conditions & facilities

Easy check in, on first impression room was a good size , bed comfortable , bathroom the toilet looked like it had been broken for dome time, we did message North gate to inform them along with photos, but no response , crack in toilet seat is unhygienic ! Cobwebs in the bathroom as well Breakfast was ok We did inform someone about the toilet seat again when we checked out

Stayed 1 night in Mar 2023

8/10 Good

Samuel

Business traveller

27 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2023

10/10 Excellent

Sophie

18 Feb 2023

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Business traveller

18 Feb 2023

Liked: Cleanliness

Disliked: Staff & service, room comfort

Listed as 5 stars but no staff there so no service. Difficult to get in. No breakfast until after I had to leave and no way to request it earlier so I didn't get any. Not as advertised. I would class this as 3 star at best. Very overpriced for what you get. Won't be staying there again.

Stayed 1 night in Feb 2023

8/10 Good

Marion

Travelled with partner

13 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to book, check in and leave. Lovely room. Large and tasteful. Comfy bed. All very clean. Bathroom quirky and nice, good towels, sparking clean but one or two painted areas needing attention. Breakfast was fine, staff member very pleasant. Parking at the back was excellent but not well signposted. Communal areas could do with update (hall/stairs, breakfast room). Stair carpet looked dirty which was unfortunate first impression. TV remote not working (batteries?) Location excellent. Overall a very nice stay.

Stayed 2 nights in Feb 2023

8/10 Good

Cindy

14 Jan 2023

Stayed 1 night in Jan 2023

4/10 Poor

Jan

6 Jan 2023

Stayed 1 night in Jan 2023

6/10 Okay

Ann

27 Nov 2022

Stayed 1 night in Nov 2022

10/10 Excellent

Katrina

Travelled with partner

16 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Northgate is in an excellent location which allows you to explore Bury St. Edmonds with a short walk. The rooms and the grounds are beautiful and the syaff amazing. We did the chefs table dinner and had auch a fantastic meal! Would highly recommend

Stayed 1 night in Sep 2022

10/10 Excellent

Sonia

19 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Amy

Travelled with partner

6 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super helpful and friendly staff, amazing breakfast and comfy bed!

Stayed 1 night in Jun 2022

10/10 Excellent

Benjamin

25 May 2022

Stayed 2 nights in May 2022

10/10 Excellent

Daniel

22 May 2022

Stayed 1 night in May 2022

10/10 Excellent

Catherine

20 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2022

8/10 Good

Jayne

Travelled with family

12 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful rooms lovely hotel

Stayed 2 nights in May 2022

6/10 Okay

Richard

3 Apr 2022

Liked: Cleanliness

Overall it’s decent hotel but overpriced

This is a decent small hotel close to town centre with free parking. We paid for a superior room and for the price we paid we were a little disappointed. Decor a little tired especially in the bathroom but main issue was no hot water in the evening; shower was only tepid. Also room was very cold at night even after turning radiator. We tried to grab something to eat in the restaurant around 17:00 but were told it was fully booked even though it was empty. Suggested that we could order snacks from the bar, these were very limited, 4 options I think. It’s a nice small hotel but if you are changing 5 star rate then you need to do better. I did report hot water situation at check out but the young lady seemed very inexperienced and just said she would report it.

Stayed 1 night in Apr 2022

10/10 Excellent

Renais

24 Mar 2022

Stayed 1 night in Mar 2022

10/10 Excellent

Pamela

7 Mar 2022

Stayed 1 night in Mar 2022

8/10 Good

Holly

7 Mar 2022

Stayed 1 night in Mar 2022

4/10 Poor

Curtis

Travelled with partner

26 Feb 2022

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Nice area, nice site, but bed being held together by tape, for the price a night isn’t great, and unfortunately temporary traffic lights the day we stayed which meant constant noise, I am sure in a different room without the temporary traffic lights would of been a much different experience.

Stayed 1 night in Feb 2022