The Ickworth Hotel

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Dates

January 2025

February 2025

2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Spa

Room service

Pet-friendly

Breakfast included

24/7 front desk

Explore the area

Bury St Edmunds, Bury St Edmunds, England, IP29 5QE

Ickworth House
‪1 min walk‬
Greene King Brewery
‪8 min drive‬
Theatre Royal
‪8 min drive‬
RAF Mildenhall (MHZ)
‪49 min drive‬

Room options

Attic Room

Sleeps 4
1 Double Bed

Cosy Room

Exceptional

24 sq m
Sleeps 2
1 Double Bed

Classic Room

Sleeps 3
1 Double Bed

Deluxe Room

28 sq m
Sleeps 5
1 Double Bed

Lodge Cosy Room

Exceptional

24 sq m
Sleeps 2
1 Double Bed

Lodge Three Bedroom Apartment

50 sq m
Sleeps 6
2 Double Beds

Superior Room

Sleeps 4
1 Double Bed

Lodge Two Bedroom Suite

Sleeps 6
1 King Bed

Two bedroom Hervey Suite

Sleeps 5
2 Double Beds

The Butlers Quarters

Sleeps 7
1 King Bed and 2 Double Beds

Lodge Classic Room

Sleeps 4
1 Double Bed

Lodge Two Bedroom Apartment

Sleeps 5
1 Double Bed

Similar properties

Pool

Hot tub

Spa

Free WiFi

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Luxury hotel with 2 restaurants and free breakfast

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a complimentary children's club. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor tennis court, massage/treatment rooms, and concierge services.

The Ickworth Hotel offers 38 accommodations with DVD players and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and hair dryers. This Bury St Edmunds hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Our customers tell us they can't get enough of the helpful staff at The Ickworth Hotel. During your stay, you're just a quick walk from Ickworth House. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.

Free English breakfast served daily
Free WiFi
Free self parking
Enjoy Regional cuisine while dining at Fredericks
Take a swim in the indoor pool
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes an outdoor tennis court, bike rentals, and a playground
Steps from Ickworth House and 7 minutes by car from Suffolk Regiment Museum
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

The Ickworth Hotel offers its guests an outdoor tennis court and an indoor pool. There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury The Ickworth Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Bury St Edmunds hotel is smoke free.

Guests are served free English breakfast daily from 7 AM to 10 AM.

Fredericks - This restaurant specializes in Regional cuisine and serves dinner only.

Conservatory - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Free off-site parking

Food and drink

Free English breakfast available daily 7 AM–10 AM
2 restaurants
Room service available

Restaurants on site

Fredericks
Conservatory

Things to do

Arcade/games room
Bike rentals
Indoor pool
Outdoor tennis court
Playground
Spa services

Family friendly

Arcade/games room
Babysitting (surcharge)
DVD player
Free children's club
Indoor pool
Laundry facilities
Playground
Supervised childcare (surcharge)

Conveniences

Banquet hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Picnic area
Pool sunloungers
Terrace

Spa

2 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Massage - hot stone
Massage/treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating
Hypo-allergenic bedding

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

DVD player
Flat-screen TV

Food and drink

Free bottled water

Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Children may not be eligible for complimentary breakfast.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Ickworth

Ickworth Hotel

Ickworth Hotel Bury St Edmunds

Ickworth Bury St Edmunds

The Ickworth Hotel Hotel

The Ickworth Hotel Bury St Edmunds

The Ickworth Hotel Hotel Bury St Edmunds

The Ickworth Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Stacy

Business traveller

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

DRB Ventures Limited

9 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel service was disorganised. No bar area didn’t help Service was extremely slow Room was too hot , insufficient ventilation and no view The hotel public areas not that clean carpets dirty and worn out and entire place shabby One of our rooms was v hot as over kitchen While hotel smelt of food Overall v disappointed

Stayed 1 night in Sep 2024

8/10 Good

Hugh

Travelled with partner

7 Sept 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

The situation was excellent, the staff were excellent but the property was very tired and in dire need of redecoration. The garden areas in the lodge where we were staying were largely overgown and uncared for which was a shame. The staff were excellent and very helpful. With investment, this could be a 4/5 star hotel given its location. Presently, it is 2/3 star at best.

Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

16 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Denis

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Ben

Travelled with family and small children

11 Jul 2024

Liked: Cleanliness

After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.

Stayed 3 nights in Jul 2024

10/10 Excellent

Nicola

Business traveller

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveller

2 night stay as solo traveller, room and facilities are great. The food is very good and the whole staff team are so professional, welcoming and helpful. Estate good to explore on foot and pool was good size and warm

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely environment, staff friendly and helpful. Breakfast and dinner both good.

Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

7 Jun 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Nicola

Business traveller

6 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

I found the staff to be friendly, helpful and professional. The rooms are spacious, well equipped and clean. The hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait

Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Business traveller

6 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

Staff are friendly, helpful and professional, rooms are spacious, well equipped and clean, hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait

Stayed 1 night in Jun 2024

10/10 Excellent

Anna

24 Mar 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family

22 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place to escape and enjoy the grounds.

Stayed 1 night in Mar 2024

2/10 Terrible

Mitchell

13 Mar 2024

Stayed 1 night in Mar 2024

8/10 Good

Simerjeet

Travelled with family

10 Mar 2024

Liked: Staff & service

Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with group

10 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

8/10 Good

Alistair

5 Mar 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

4 Mar 2024

Liked: Cleanliness

*Food & Drink* Drink menu was pretty large with options, food menu was a bit basic with a lot of overlap between lunch and dinner. On the pricey side for what you are ultimately getting but did taste good. People getting high tea in the conservatory looked to have a good time *Room & Bed* Room feels a bit dated and worn down (ex stained ripped carpet). Room was overall clean and had necessities, temperature/heating was good. Bed was quite old with a very soft old spring mattress, probably the area that could benefit the most in terms of an upgrade in the room. *Common Areas & Internet* Free wifi throughout the location with stronger speeds in the lobby/library area compared to the rooms, in case you need to take work calls. As the location is very family friendly, you will need to deal with kids running and screaming through the hallways at most hours of the day. There is a cinema in the lower level for kids to watch and be occupied alongside a kids library. *Overall Service* Nice traditional building with scenery and charm. Service could have been better in terms of speed/availability. Would recommend for parents/young family looking for a getaway, not the best for someone looking to get rest with some peace and quiet.

Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family

3 Mar 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Luxury in price but not much else

The hotel described its proposition as luxury family hotel, other than the price, little else is luxury. The bath tub is scratched, hot food at breakfast and dinner took time to come, choice of fruits was limited at breakfast and the lift was broken. Although, individual staff members were all very friendly. It felt like they were trying hard to maintain a run down place.

Stayed 2 nights in Mar 2024

10/10 Excellent

Neil

Business traveller

1 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic property with friendly staff

Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

7 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Comfortable, spacious room, friendly and efficient service, good breakfast. Having a pleasant walk in the grounds was an added bonus.

Stayed 1 night in Feb 2024

10/10 Excellent

John

Business traveller

7 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent customer service from every point.

Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller

1 Feb 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Big place, not many staff, find yourself waiting a long time to be served. Staff are lovely, very friendly, food was very nice albiet pricey. Very quiet hotel, which was nice.

Stayed 2 nights in Jan 2024

8/10 Good

Alan

16 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay friendly helpful staff

Stayed 2 nights in Jan 2024

4/10 Poor

Stephen

Travelled with partner

7 Jan 2024

Disliked: Property conditions & facilities

This is to much money most of the place is for children not really a place for couples Food was much to much money for the quality The house is great but lacks quality furnishings I would no return

Stayed 2 nights in Jan 2024