The Grange Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa

Room service

Bar

Laundry

Breakfast available

Pet-friendly

Explore the area

Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ

Rougham Control Tower Aviation Museum
9 min drive
Pakenham Watermill
9 min drive
Abbey Gardens
10 min drive
Bury St. Edmunds (BEQ-RAF Honington)
15 min drive

Room options

Family Room (Single)

Sleeps 1
1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite Garden View

32 sq m
Sleeps 3
1 King Bed

Junior Suite Twin Room, Rear View

33.4 sq m
River view
Sleeps 2
2 Twin Beds

Economy Double Room (double)

10 sq m
Sleeps 2
1 Double Bed

Junior Double Room, Garden View

33.4 sq m
Sleeps 2
1 King Bed

Standard Double Room (double)

18 sq m
Sleeps 2
1 Double Bed

Standard Double Room, Annex Building (double)

12 sq m
Sleeps 2
1 Double Bed

Standard Single Room, Annex Building

10 sq m
Sleeps 1
1 Double Bed

Large Double

18 sq m
Sleeps 3
1 King Bed

Junior Double Room, Rear View

33.4 sq m
River view
Sleeps 3
1 King Bed

Junior Suite Twin Garden View

33.4 sq m
Sleeps 3
2 Twin Beds

Basic Double Room

Sleeps 1
1 Double Bed

Family Room (Four)

Sleeps 4
2 Double Beds

Log Cabin Double

21.56 sq m
Sleeps 3
1 King Bed

Log Cabin, Accessible Double

21.56 sq m
Sleeps 2
1 Double Bed

Large Twin

18 sq m
Sleeps 2
2 Large Twin Beds

Log Cabin Twin

21.56 sq m
Sleeps 2
2 Twin Beds

Log Cabin Accessible Twin

21.56 sq m
Sleeps 2
2 Twin Beds

Similar properties

Parking included

Free WiFi

Restaurant

Breakfast available

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Bury St Edmunds with spa services and a restaurant

Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities, and a garden are onsite. Housekeeping is available once per stay.

The Grange Hotel offers 18 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

This Bury St Edmunds hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Our customers tell us they can't get enough of the helpful staff at The Grange Hotel. During your stay, you'll be close to Flo-ridaz Hovercraft. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Enjoy local cuisine while dining at Restaurant and Bar
English breakfast served daily for a fee
Amenities include meeting rooms, conference space, and laundry facilities
9 minutes by car from Flo-ridaz Hovercraft and 9 minutes from Rougham Control Tower Aviation Museum
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the business-friendly The Grange Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bury St Edmunds hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site

Food and drink

English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 13 for adults and GBP 7.95 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Restaurant and Bar

Things to do

Spa services

Family friendly

Laundry facilities

Conveniences

Banquet hall

Guest services

Hair salon
Housekeeping (once per stay)
Laundry facilities

Business services

Conference space
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Bathroom emergency pull cord
Thin carpet in room
Upper floors accessible by stairs only
Well-lit path to entrance

Designated smoking areas (fines apply)

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM

Early check-in subject to availability

Early check-in fee: GBP 25

Late check-in subject to availability

Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)

Front desk staff will greet guests on arrival

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet (varies based on length of stay)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 13 for adults and GBP 7.95 for children
Pet fee: GBP 15 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in fee: GBP 25 (subject to availability)
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's front desk is open during the following times:

Monday - Sunday: 8:00 AM - 9:30 PM

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grange Bury St Edmunds

Grange Hotel Bury St Edmunds

The Grange Hotel Hotel

The Grange Hotel Bury St Edmunds

The Grange Hotel Hotel Bury St Edmunds

The Grange Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Mark

Business traveller

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

6/10 Okay

Kevin

Business traveller

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Credit card cloned

I believe my credit card was cloned here But hotel was great

Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2024

8/10 Good

Paul

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Joseph

2 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Louiza, Houghton Conquest

Travelled with partner

2 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

The hotel is beautiful inside and out. Gardens lovely and secluded. Staff excellent Sadly the plumbing in Rm 10 terrible and we had no water or able to shower.

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service

Old Country House, that has seen better days. But.... clean, quiet, attentive staff.

Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveller

26 Aug 2024

Stayed 1 night in Jun 2024

4/10 Poor

John

Travelled with partner

24 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Room 14 was in urgent need of updating. Carpets very old and marked, windows filthy and frames were rotten. Breakfast good and bed good

Stayed 3 nights in Aug 2024

4/10 Poor

Sharon

9 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

The hotel is down a very narrow road and satnav actually tried to direct me into a private residence entrance before reaching the hotel. Take care leaving or joining the main road the line of sight both ways is dangerously restricted. The staff were unfriendly, unwelcoming and sullen, giving the impression that they did not enjoy their jobs. I had booked a double room, which turned out to be a very small room, with a double bed pushed up against the wall on one side. The shower was so cramped I had to open the door to be able to spread my arms out to dry myself. The body wash tubes provided in the shower room were empty. Breakfast was not worth £13. The waitress was surly, it felt like she was doing me a huge favour taking my order and resented even being there. I got no response to my polite greeting. The tables were not preset, despite the fact that I had booked and paid for the meal the night before. So the waitress clattered and dumped items on the table setting it in front of me. I asked for some fruit and was given 3 thinly sliced strawberries arranged on a plate. I could not eat the scrambled egg it tasted like flour had been added and was not cooked properly. I enjoyed the toast which was nice and hot! Conclusion: I will not stay there again.

Stayed 1 night in Aug 2024

10/10 Excellent

Craig

9 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Business traveller

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Beverley

6 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Riley

2 Aug 2024

Stayed 2 nights in Jul 2024

2/10 Terrible

Adam

Travelled with partner

29 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property had no character or charm, breakfast was very low quality and the staff said two words to us and were not friendly or helpful at all. Would never recommend this place to anyone

Stayed 2 nights in Jul 2024

10/10 Excellent

BEN

26 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

25 Jul 2024

Stayed 4 nights in Jul 2024

2/10 Terrible

Jacqueline

25 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It as dated, tired, grubby and 20 years past its prime. Awful. Would not go again. Property needs considerable investment and renovation.

Stayed 1 night in Jul 2024

8/10 Good

Richard

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Tracey

24 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Average

Hotel looked lovely from outside. Room was a bit dated, needed an update. Breakfast was nice.

Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect for our 1 night stay.

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

23 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Couple

Although the owners were welcoming and the food good,we were disappointed with the state of the hotel. The photos of rooms on the website were very misleading. The seals on the double glazing on the wndows in our room were broken so the windows were all misty. The bath was very slippy and although a nonslip mat was provided it did not help.

Stayed 3 nights in Jul 2024

10/10 Excellent

Frank

20 Jul 2024

Liked: Cleanliness, property conditions & facilities

Wonderful hosts. Quiet country inn. Adorable.

Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Travelled with partner

14 Jul 2024

Liked: Staff & service

We stayed in one of the Cabins - really pleasant to sit outside and have a drink looking at the gardens. Someone had so obviously been smoking inside there though, the smell of stale tobacco hit us as soon as we got in. The decor is tired and a bit sparse in there but overall we did enjoy it! Staff are great and it’s lovely and quiet.

Stayed 1 night in Jul 2024