The Angel Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Angel Hotel

Garden
View from room
Desk, cots/infant beds, free WiFi, bed sheets
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
3 Angel Hill, Bury St Edmunds, England, IP33 1LT
  • The Abbey Gate
    1 min walk
  • Abbey Gardens
    1 min walk
  • The Athenaeum
    1 min walk
  • RAF Mildenhall (MHZ)
    28 min drive

Room options

Copper Rooms

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Impression)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Angel Classics

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Ivy View Copper Rooms

  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

The Angel Hotel

Hotel with a 24-hour front desk, steps from Abbey Gardens
This hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
The Angel Hotel offers 77 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at The Angel Hotel. During your stay, you're just a quick walk from The Abbey Gate. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eaterie
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Steps from Abbey Gardens and The Athenaeum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. The Angel Hotel also features concierge services, a fireplace in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bury St Edmunds hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10:30 AM.
The Eaterie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 7.50 per day)
  • Uncovered valet parking on site (GBP 7.50 per day)
  • Limited on-site parking
  • 24 hours off-site parking within 0.5 mi (GBP 7.50 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 14-20 for adults and GBP 10-20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Eaterie

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • A meeting room

Accessibility

  • Lift

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Portable fan

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14 to 20 for adults, and GBP 10 to 20 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Uncovered valet parking fee: GBP 7.50 per day
  • Nearby parking fee: GBP 7.50 per day(2625 ft away; open 24 hours)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Angel Bury St Edmunds
Angel Hotel
Angel Hotel Bury St Edmunds
The Angel Hotel Hotel
The Angel Hotel Bury St Edmunds
The Angel Hotel Hotel Bury St Edmunds

The Angel Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 658 reviews" "
Rating 8 - Good. 236 out of 658 reviews" "
Rating 6 - Okay. 56 out of 658 reviews" "
Rating 4 - Poor. 22 out of 658 reviews" "
Rating 2 - Terrible. 7 out of 658 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous, relaxing stay in a gorgeous property. Very enjoyable. Delicious meal enjoyed at The Eaterie also with very friendly and attentive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Anni

Stayed 2 nights in Jul 2024

8/10 Good

paul, RUGBY

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel albeit very busy. Breakfast was very slow. Waited 20 minutes before being served and another table that arrived after us had their order arrive before us! Service elsewhere was excellent.!
Stayed 1 night in Jul 2024

10/10 Excellent

Paula, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was wonderful. We felt very welcome and well looked after.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel in the heart of Bury
Very nice hotel, central and couldn’t be better situated. The hotel combines an historic building with modern amenities. The dining room is excellent, worth booking dinner. Breakfast wasn’t bad but lacked panache. For a three night stay it got a bit repetitive. The bed was a bit soft and I don’t like rooms that have windows that cannot be opened, it made the room very stuffy. Bedside lights were hopeless for reading but looked beautiful…
Stayed 3 nights in Jul 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff, friendly and helpful. Room over priced for size
Stayed 1 night in Jul 2024

10/10 Excellent

Barrie

Stayed 1 night in Jul 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It was an amazingly large room lounge bedroom stunning bathroom and dressing room great view over the archway to the park
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, hotel, staff and area. Very beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Bury St Edmunds
A super stay in a wonderful market town. Central location and a characterful building. Staff were fantastic.
Stayed 1 night in May 2024

10/10 Excellent

Claude, Bandirma

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, very clean, location
Stayed 2 nights in May 2024

4/10 Poor

Kate

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ADRIAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our time at the Angel hotel; the staff are top notch and the bar and restaurant high quality. We particularly appreciate the valet parking which makes the experience feel 5*.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Love this hotel for its position and its character
This was my third stay at The Angel....love the hotel and the position is great. With the free parking and being in centre of town it is perfect. Love the shops nearby too but a special shout out goes to Steve the incredible cheerful concierge who went out of his way to help and seemed to be juggling several things at once incredibly effectively. It was a Bank Holiday weekend and so the hotel was very busy.
Stayed 1 night in May 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

katie

Stayed 1 night in Apr 2024

8/10 Good

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception were not on top of things. I made a booking of two rooms and used my credit card as a guarantee. I informed the lady at the reception that only one room should be booked on my card and so did my colleague. However, they still charged both rooms to my credit card!
Stayed 1 night in Mar 2024

6/10 Okay

Roy

Stayed 1 night in Mar 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Stayed here many times before & as usual very friendly staff & food in restaurant really good! Only had a basic room but was clean & comfortable.
Stayed 1 night in Feb 2024