The Abbey Hotel and Apartments

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Abbey Hotel and Apartments

Apartment, 1 King Bed, Kitchenette
Junior Suite, 1 King Bed
Superior Cottage, 1 Double Bed, Kitchenette | Living area
Superior Suite, 1 King Bed | Living room
Classic Double Room, 1 King Bed

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
35 Southgate Street, Bury St Edmunds, England, IP33 2AZ
  • Theatre Royal
    6 min walk
  • Westgate Brewery, Greene King
    6 min walk
  • Bury St Edmunds Station
    6 min drive
  • London (STN-Stansted)
    57 min drive

Room options

Classic Single Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 1 King Bed, Kitchenette

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Superior House, 2 Bedrooms, Kitchen, Annex Building

  • 199.9 sq m
  • Sleeps 4
  • 2 King Beds

Classic Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 King Bed, Bathtub

  • 18.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Abbey Hotel and Apartments

Bed & breakfast in Bury St Edmunds
A business center, laundry facilities, and free newspapers are available at this smoke-free bed & breakfast. WiFi in public areas is free. Additionally, a garden, a picnic area, and a lobby fireplace are onsite.
The Abbey Hotel and Apartments offers 14 accommodations with coffee/tea makers and slippers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 33-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Bury St Edmunds bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Abbey Hotel and Apartments, you're just a quick walk from Theatre Royal. Free WiFi in public areas, a business center, and laundry facilities are available.
  • Free WiFi
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • Within a 10-minute walk of Theatre Royal and Greene King Brewery
WiFi is free in public spaces. There's an onsite business center. The Abbey Hotel and Apartments also features a garden, a picnic area, and complimentary newspapers in the lobby.

This 4-star Bury St Edmunds bed & breakfast is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hand-held shower head
  • Height-adjustable showerhead

More

  • Fireplace in reception
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV
  • Digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 PM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 7:30 PM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Abbey Hotel Bury St Edmunds
Abbey Bury St Edmunds
Abbey Hotel Suffolk
The Abbey And Apartments
The Abbey Hotel and Apartments Bed & breakfast
The Abbey Hotel and Apartments Bury St Edmunds
The Abbey Hotel and Apartments Bed & breakfast Bury St Edmunds

The Abbey Hotel and Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 138 reviews" "
Rating 8 - Good. 33 out of 138 reviews" "
Rating 6 - Okay. 2 out of 138 reviews" "
Rating 4 - Poor. 0 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service, well located easy to get in and out of town
Stayed 3 nights in Jun 2024

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Was a really lovely stay. Natasha was so helpful and kind. Easy walk into Bury’s centre, accommodation was full of character and very comfortable with a lovely breakfast in the morning. Would highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Excellent stay
A beautiful old hotel - staff couldn’t have been better
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for town centre, great breakfast and facilties
Stayed 2 nights in Feb 2024

10/10 Excellent

Ko Ko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Abbey Hotel and apartments, the staff, breakfast & attention to detail were amazing. Very easy walk into the town centre with its unique shops, pubs & restaurants, also not forgetting the Cathedral & Abbey Gardens. Bury St Edmunds is a must to visit.
Stayed 2 nights in Nov 2023

10/10 Excellent

R

Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Belinda

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Aug 2023

8/10 Good

Mr m jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night visit
Lovely hotel , service excellent, , furniture in room bit tired needs a refresh , breakfast really good , must give staff 10 out of 10 , on site parking, only 10 minutes walk to town centre
Stayed 2 nights in Aug 2023

10/10 Excellent

al

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was excellent and our accommodations were excellent. We enjoyed it very stay so much we are returning this next week.
Stayed 4 nights in Aug 2023

8/10 Good

Nik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really lovely, beautiful breakfast too
Stayed 1 night in Aug 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

scott

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant but pricey
The hotel was rather pleasant, the staff were really friendly and helpful. It has an oldie worldy feel about it and this also is expressed in the decor, if this is the ambiance you are after then this is the place for you. Breakfast was really nice and there was a good variety on offer. They were very accomodating with regards to car parking, we were allowed to leave the car in the car park whilst we went in to the town after checkout. A nice touch. My only down side to this was the price, as nice and pleasa t as it was it in my opinion does not warrant the price tag of £170 for the night we paid.
Stayed 1 night in Jul 2023

10/10 Excellent

Annette

Stayed 1 night in Jul 2023

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very spacious and comfortable. Staff very friendly and breakfast very good. Very narrow entrance to parking area but safe place to park once in! Nice to be able to walk into the town from the hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elizabethan room for Couples
Stayed the separate apartment which was rather special with very old period features. Breakfast was cooked to perfection and superb sausages. Would recommend! Yes
Stayed 2 nights in Jun 2023

6/10 Okay

Norman

Liked: Cleanliness
Disappointing
We were not staying in the main hotel building but in a separate cottage. When we arrived the heating had not been switched on & the building was cold & took several hours to warm up requiring us to keep our costs on. The bathroom was very small & cramped. The arm chairs were hard & uncomfortable. There was very little space for our luggage. Considering all this it was very expensive including a surcharge we were not expecting. When we queried this there was no one to provide an explanation.
Stayed 1 night in May 2023

6/10 Okay

Darren Paul

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel, perfect for me!
Stayed 1 night in Jan 2023