The Oaks Hotel

3.5 star property

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Photo gallery for The Oaks Hotel

Exterior
Exterior
Bar (on property)
Sports facility
Standard Twin Room, 2 Single Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub

Explore the area

Map
Colne Road Reedley, Burnley, England, BB102LF
  • Queen Street Mill Textile Museum
    ‪4 min drive‬
  • Turf Moor
    ‪5 min drive‬
  • The Woodland Spa
    ‪7 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪79 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Plus Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Plus Family Room with View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Plus Double Room with View

  • Sleeps 2
  • 1 Double Bed

Standard Plus Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

About this property

The Oaks Hotel

Eco-certified hotel with a full-service spa and a fitness center
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Oaks Hotel offers 50 accommodations with hair dryers and irons/ironing boards. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at The Oaks Hotel. During your stay, you'll be close to The Woodland Spa. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials, or body scrubs at the spa
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a steam room
  • Just a 4-minute drive from Queen Street Mill Textile Museum and a few minutes from Inside Spa
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Oaks Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a steam room, and spa services are also featured at the eco-certified The Oaks Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Burnley hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
The Oaks Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 12 for adults and GBP 6 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

The Oaks Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 708 reviews
Rating 8 - Good. 255 out of 708 reviews
Rating 6 - Okay. 120 out of 708 reviews
Rating 4 - Poor. 70 out of 708 reviews
Rating 2 - Terrible. 44 out of 708 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing team in beautiful building
Amazing staff from reception to restaurant and breakfast. Room was spacious and clean. Beautifully decorated for Christmas Really nice touch with free snacks as no view.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

KHALED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean linens.Polite staff.Easy assess.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Lovely staff, good parking, warm comfortable room if a little dated. There are lots of up and down stairs from receptions to the rooms.
Stayed 1 night in Nov 2024

2/10 Terrible

Vida

Disliked: Staff & service, property conditions & facilities
Extremely disappointing, definitely won’t return
We’ve stayed here before but were so shocked and saddened by how run down it now is. Our 2 rooms were dingy, desperately dated, had threadbare torn carpet, dark walls with no pictures etc, dark brown tatty furniture, ancient bathroom, and not even bedside lamps. To be fair the bed was comfortable and the room warm but honestly that’s as far as it goes. We were offered different rooms but told they were all on the same corridor and all the same. The whole hotel is in desperate need of care and attention with exceptionally poor tired decor, peeling walls/ceilings, torn carpets etc. A security door which should only be opened with a bedroom keycard is located between the bedrooms and an outside back door which anyone could wander into (despite notice saying it was locked and alarmed, it was actually propped open all day every day) however the security door would not close properly unless you physically pushed it really hard, and people would just go through it and leave it to “close” behind them, not realising it stayed partly open, so anyone could walk into the area with all the bedrooms, from outside. Breakfast was appalling on 1st morning, clearly cooked a long time earlier (and we were not anywhere near the end of service) despite the waitress claiming it was freshly cooked. The bacon in particularly was literally inedible - overcooked/burnt and then obviously been sitting for some time. 2nd morning we were in breakfast as soon as it opened, and it was not great but better.
Stayed 2 nights in Nov 2024

10/10 Excellent

grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

KHALED

Travelled with family and small children
Liked: Cleanliness, amenities
Clean Rooms
Stayed 1 night in Aug 2024

10/10 Excellent

KHALED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property.Clean Rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Hotel has some beautiful aspects but the room we had gave off a musky smell Very old and dated grubby furniture Just needed a bit of an update
Stayed 1 night in Sep 2024

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely options at the hotel, friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy hotel/room and polite attentive staff. Enjoyable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thi is the second time I have stayed here and will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Istiaq

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Out of date..
The place is out of date, needs lots of work and painting.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen

Stayed 1 night in Sep 2024

10/10 Excellent

Sheridan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel much nicer than some reviews say
The hotel was clean, the staff were friendly and the grounds were well kept. We didn't eat there, so can't comment on that.
Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always helpful and friendly staff, clean and comfortable room. Ideal location for visiting family in the Burnley area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Stayed 1 night in Aug 2024

8/10 Good

Vernan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Lenroy

Liked: Staff & service, room comfort
The hotel was ok. Leisure facilities were very high calibre.
Stayed 1 night in Aug 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff cheerful, friendly, helpful making it a super friendly environment but professional distance at the same time. The pool and Spa were fabulous and the dining experience top notch. Debbie Dean our room cleaner was so helpful, when my room card failed she ran to reception to change it and was back in a flash!!
Stayed 2 nights in Aug 2024