Thatched Cottage Hotel

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Dates

December 2024

January 2025

Historic Superior Double Room | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping

Pet-friendly

Parking included

Free WiFi

Explore the area

16 Brookley Road, Brockenhurst, England, SO42 7RR

Brockenhurst College
4 min walk
SenSpa at Careys Manor Hotel
4 min walk
St. Nicholas Church
8 min walk
Southampton (SOU)
32 min drive

Room options

Historic Superior Double Room

24 sq m
Sleeps 2
1 Double Bed

Double or Twin Room

12 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

Historic Double Room

12 sq m
Sleeps 2
1 Double Bed

Similar properties

Parking included

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel with free breakfast, in the vicinity of New Forest National Park

A coffee shop/cafe, a garden, and a picnic area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include multilingual staff.

Thatched Cottage Hotel offers 4 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Thatched Cottage Hotel. During your stay, you're just a quick walk from Brockenhurst College. Features include free WiFi in public areas and free self parking, plus a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.

Free full breakfast served daily
Free WiFi
Free self parking
Enjoy a bite to eat at the coffee shop/cafe
Amenities include a multilingual staff and a terrace
Onsite recreation includes bike rentals
Guests have great things to say about the helpful staff and the breakfast
8 minutes by car from New Forest National Park and 13 minutes from Beaulieu National Motor Museum
Airport shuttle service available for a fee
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and a garden are also featured at Thatched Cottage Hotel. Free self parking is available.

This 3-star Brockenhurst hotel is smoke free.

Guests are served free full breakfast daily from 8 AM to 11:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free full breakfast available daily 8 AM–11:00 AM
1 coffee shop/cafe

Things to do

Bike rentals

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Hardwood flooring in public areas
Hardwood flooring in room
Smooth flooring in public areas
Tile flooring in public areas

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

32-inch flat-screen TV
Digital channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water

Individually decorated
Individually furnished
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8 PM

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets: GBP 10 per accommodation, per stay
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 25.0 per day.

Cribs (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: GBP 150 per vehicle (one-way, maximum occupancy 3)
Pet fee: GBP 10 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: GBP 5.0 per stay
Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Thatched Cottage Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Thatched Cottage Brockenhurst

Thatched Cottage House Brockenhurst

Thatched Cottage Hotel Hotel

Thatched Cottage Brockenhurst, New Forest National Park

Thatched Cottage Hotel Brockenhurst

Thatched Cottage Hotel Hotel Brockenhurst

Thatched Cottage Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Simon

10 Aug 2024

Liked: Cleanliness

Stayed 7 nights in Aug 2024

4/10 Poor

OMRY

15 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Sue

Travelled with partner

8 Dec 2023

Liked: Cleanliness, amenities

Disliked: Staff & service

Quaint cottage and staff were polite. The room we stayed in was nice and bright. There was a very bad damp problem in the en suite especially above the shower, not just on the ceiling but the shower sealant was all black and the bottom of the shower door had not even been cleaned of all the mould. The shower was very powerful and water hot. Skirting of the bedroom was missing exposing the gap between floor and ceiling. Although there was radiator heating the thermostat was loose and difficult to tell which way to turn it to increase. The room felt warm but the floor, although it looked pretty, was absolutely stone cold. The windows close, paint peeling and look grubby. The curtains were badly hung and dragged on the floor so we’re dirty. There was a wardrobe which had the most ridiculous glass panels stuck to the front doors the type that would be fitting of a circus where the reflection made you look very short and twice as wide. On inside of the wardrobe door were 4 mirror tiles butted together to be a vertical rectangular shape. The bedside cabinets and sideboard have had no protection on the tops and are badly water stained. Bed was fantastically comfy and clean. Kettle was placed under the wall mounted tv!! Breakfast was fabulous, but the small breakfast room leads to outdoors and so when people used the door the cold came in and food cooled. Expensive b&b for what was on offer.

Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia Ann

Travelled with partner

16 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was in the heart of the New Forest, convenient for other towns/villages/beaches we visited, forest walks close by. Room and ensuite were comfortable and very clean. Breakfast was excellent, many choices. Staff friendly and accommodating. Pub next door served excellent evening meals. Would definitely recommend.

Stayed 6 nights in Nov 2023

8/10 Good

Alison

Travelled with partner

5 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

A period property with plenty of character! We stayed in one of the historic rooms which was full of charm. Breakfast was lovely, the gin bar had plenty of choice and we were well looked after by the staff. The hotel has a good choice of restaurants nearby and is in an excellent location for visits to the New Forest.

Stayed 2 nights in Nov 2023

10/10 Excellent

Dawn

3 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in 'senca' garden room for one night & will be back for longer. Rooms clean & have all that you need.We did ask for an iron & it was brought straight away with ironing board.Slept well,beds comfy & quiet rooms. Breakfast was lovely & plentiful choices to have. Staff were really helpful & friendly Overall & lovely relaxed night away in a beautiful thatched cottage close to train st,bike hire shop,bars & restaurants. Look forward to returning.

Stayed 1 night in Oct 2023

8/10 Good

Andy

31 Oct 2023

Liked: Cleanliness, staff & service, room comfort

Lovely cottage with friendly staff.

Really nice venue in an excellent location, very close to train station and bike hire shop, plus local pubs. Friendly staff, and nice breakfast, although they did seem to struggle with poached eggs, they were always overcooked when I, or any of the others in my group ordered them. But I have to say, they did the best scrambled egg I’ve ever had! My only other gripe would be the bathroom in the studio we were staying in, the walls need plastering, some tiles or splash back of some sort fitted around the bath, and the actual bath fitted properly. The side panel is falling out, and the silicone around the bath looks like it was done by a 5 year old!

Stayed 3 nights in Oct 2023

10/10 Excellent

Robin

2 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As lovely as it looks

We thoroughly enjoyed our stay at Thatched Cottage. It is close enough to the forest to see the horses and walk through the luscious trees and foliage. It is also close to shops and restaurants. We walked easily from the station. Check in was easy and although we were up a flight of stairs we were helped with the luggage. Perhaps a little more attention could be given to offering assistance early as the paths are a little uneven. The room was delightful with a comfortable bed. Breakfast was pleasant and plentiful

Stayed 2 nights in Sep 2023

8/10 Good

Gary

Travelled with group

26 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of info

Everything was fine nobody told us about the stairs or low doors for someone that is disabled as I am it was a struggle

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with group

12 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first real visit to Brockenhurst and was very impressed with this cottage hotel, staff really friendly room basic but comfortable, breakfast very nice with a good full English, very handy in the heart of the new forest will stay here again

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

4 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place. It was just noisy Friday night from guests in other rooms. New Forest is great! I liked Roydon Woods. (Watch your step on sidewalks because some have a lot of livestock manure.)

Stayed 3 nights in Aug 2023

8/10 Good

Marilyn

3 Sept 2023

Stayed 1 night in Aug 2023

10/10 Excellent

Sunny

28 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Quirky place to stay in Brockenhurst, nice gin bar and great service.

Stayed 1 night in Aug 2023

8/10 Good

daniele

Travelled with partner

28 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quaint and quirky. Do not book a historic room if you have mobility issues. Breakfast was very good, lots of choice. The only downside was shower is a hand held attachment to mixer tap, not a shower over the bath. You had sit in the bath to use but was no problem for a few days. Would stay again.

Stayed 2 nights in Jul 2023

8/10 Good

Sally

26 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family

4 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed in a beautiful, cosy garden room with patio doors leading onto a small quiet garden. Tasty high quality breakfast with great service. We throughly enjoyed our stay.

Stayed 2 nights in Jun 2023

8/10 Good

J

2 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

If you like a good shower, this is the place as it's one of the best I've experienced. Good location and although afternoon tea is not our thing, it looks exceptional.

Stayed 1 night in Apr 2023

8/10 Good

Margaret

24 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant stay in a single room but bottle of drinking (tap) water should be large size please. Or fill the small kettle too.

Stayed 1 night in Apr 2023

10/10 Excellent

Jackie

Travelled with group

24 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

We had a wonderful stay at the Thatched Cottage Hotel. Staff really friendly on arrival, room lovely and clean with great refreshment facilities. Breakfast was delicious and great quality. While we were there we booked one of the Gin Flights which was brilliant plus we even squeezed in a cream tea in the sunny outside space. In summary a great venue with great facilities, lovely friendly staff and a great location. We'll be back!

Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Travelled with partner

6 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice comfortable place to stay. Friendly staff. Excellent selection of gin and great breakfast.

Stayed 2 nights in Apr 2023

8/10 Good

Guy

Travelled with group

12 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot. Helpful people

Lovely part of the world. Friendly hotel. Fine breakfast and helpful service. The bar shuts pretty early, but there are plenty of others nearby.

Stayed 1 night in Mar 2023

10/10 Excellent

Joanne

1 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Break

We had a lovely break at the Thatched Cottage Hotel. Breakfast really yummy with lots of choice. Great location. Plenty of walks, restaurants & bars on the doorstep. Room quaint & quirky, which we loved. Would definitely recommend!

Stayed 3 nights in Dec 2022

10/10 Excellent

Sheila

14 Dec 2022

Stayed 1 night in Dec 2022

10/10 Excellent

Diane

9 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Winter Break

I don't think we could have booked a better place. Myself and my husband planned a break in the New Forest with our dog and from the moment we arrived nothing was too much trouble ..every staff member went out of their way to be friendly and hospitable. The hotel is ideally placed in centre of Brockenhurst. Full of history and charm but with contemporary and comfortable lodges in the garden area, whicj was really well designed. Breakfast was lovely and the evening gin bar with its extensive gin and cocktail menu was a welcome addition! Staff were happy to reccomend places locally for our evening meal and we weren't disappointed when we visited the local 'Snakecatcher' Overall a great stay. Thankyou

Stayed 2 nights in Dec 2022