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4.0 out of 5

"Booked this hotel as lucky to get tickets for Strictly Come Dancing Really good location staff very helpful booking taxis advising what time to que ... " More

By a verified traveller on Mon 28 Nov 2016

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Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Fitness)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Elstree. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 14 minutes by car from Warner Bros. Studio Tour London and 12 minutes from Hampstead Heath
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton London Elstree ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton London Elstree

Everyone (1) Couples (4) Business (1)
2 out of 5
Spa and gym fairly good, jacuzzi not working and covered up, looks like it hasn't worked for some time. Poor customer service interaction all round - distracted check in process, not told anything about a 2 for £15 breakfast offer at check-in, and when told about it the next morning by the only helpful staff member encountered at the breakfast desk, who suggested I should speak to Stephen at reception, he couldn't help despite not being asked about it when we checked in, and because I booked through Expedia. I'm an IHG member, so the rationale makes no sense at all. Really poor customer service in general. Will definitely never stay here again.

Posted by on 12 Jan 2020

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5 out of 5

Handy for Elstree Studios

Booked this hotel as lucky to get tickets for Strictly Come Dancing Really good location staff very helpful booking taxis advising what time to queue etc Food very nice in restaurant breakfast plentiful Room a good size No complaints whatsoever

Posted by , from Preston on 28 Nov 2016

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4 out of 5

Goof functional hotel

Rooms could do with a makeover a look dated, leisure facilities looked tired but all were clean and usable. Restaurant and bar areas were nice and comfortable with the food being very good.

Posted by on 19 Apr 2016

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4 out of 5

Work stop-over

Ideal - just what I needed, friendly staff and the room was good. I'd stay over again.

Posted by on 23 Oct 2015

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4 out of 5

Great hotel, well located for Elstree Studios

We were pleasantly surprised by this Holiday Inn as we were just looking for a reasonably priced bed for the night after visiting Elstree Studios. The hotel is stylish, with good amenities and friendly staff. Our only, but serious, gripe was that, having booked a table for dinner, when we arrived at the restaurant (15 minutes early) our table had been given to another couple. This meant we were seated at a small bistro table in a corner under a spotlight and alongside the thoroughfare to the carvery. We therefore ate our (very pleasant) meal in a canteen-like environment which ruined our evening. Nonetheless the food was of a very good standard and excellent value.

Posted by on 14 Dec 2014

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5 out of 5

One night away

Very impressed with the hotel, even though the hotel was busy with wedding venue. I would definitely book with another stay with Holiday Inn.

Posted by on 11 Jun 2014

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About the DoubleTree by Hilton London Elstree

Location Barnet Bypass, Borehamwood, England WD6 5PU

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 8191 square feet (761 square metres) and includes a conference centre. A health club, multilingual staff, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton London Elstree. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Borehamwood hotel.

  • 1 building
  • 135 guestrooms or units
  • 2 levels
  • 8191 sq ft of conference space
  • 761 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Self parking (surcharge)

Transport

  • Train station: Elstree & Borehamwood Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton London Elstree offers 135 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Borehamwood hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:00 AM and at the weekend from 7:00 AM to 11 AM.

Chaplins Restaurant & Bar – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a health club.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10 to 15.00 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn London-Elstree
  • Holiday Inn London-Elstree M25
  • Holiday Inn London-Elstree M25 Jct.23
  • Holiday Inn London-Elstree M25 Jct.23 Borehamwood
  • Holiday Inn London-Elstree M25 Jct.23 Hotel
  • Holiday Inn London-Elstree M25 Jct.23 Hotel Borehamwood
  • London-Elstree Holiday Inn
  • London-Elstree M25 Jct.23
  • M25 Jct.23
  • Holiday Inn London Elstree M25 Jct.23
  • DoubleTree by Hilton London Elstree Hotel
  • DoubleTree by Hilton London Elstree Borehamwood
  • DoubleTree by Hilton London Elstree Hotel Borehamwood

You should know

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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