Bedford Swan Hotel & Thermal Spa

4.0 star property

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Photo gallery for Bedford Swan Hotel & Thermal Spa

Exterior
Bar (on property)
Deluxe Double Room, 1 King Bed, Non Smoking
Café
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
The Embankment, Bedford, England, MK40 1RW
  • St. Paul's Church
    ‪2 min walk‬
  • Bedford Park
    ‪16 min walk‬
  • Oasis Beach Pool
    ‪20 min walk‬
  • London (LTN-Luton)
    ‪39 min drive‬

Room options

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Single Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Classic Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Classic Double King Bed, No Smoking

  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

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About this property

Bedford Swan Hotel & Thermal Spa

Riverfront hotel with spa services and a 24-hour front desk
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of Bedford Swan Hotel & Thermal Spa's great location. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from St. Paul's Church and a 3-minute drive from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bedford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10 for adults and GBP 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Pen & Cob (Sun until 5pm)
  • Pen & Cob
  • Anna's Tearoom

Things to do

  • Spa services

Family friendly

  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage
  • Wedding services

Business services

  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chien-Sheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Stayed several times, rooms always comfortable and spotlessly clean. Excellent shower and restaurant is very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Room was welcoming
Very quick and easy check in, room was lovely and clean looking very inviting. Staff were friendly and approachable. Downside, car park was full and nowhere to park disappointing when staying overnight and at a function elsewhere, had to keep leaving the function walk through town to see if any spaces were free!!!! To prevent getting parking ticket, Eventually around 00.30 one came free
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money
Stayed 1 night in Nov 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What was good for
The room was lovely, the view was good. We abbot's the service, it was not over baring, but it was friendly, welcoming and efficient. The only negative was the bath water was not hot enough, but otherwise a very enjoyable stay, with a good breakfast.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Character property, lovely view over river
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Patricia

Stayed 1 night in Oct 2024

2/10 Terrible

C M

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
You lost this booking, and cancelled it, I was not able to stay at this hotel, I want a refund
Stayed 1 night in Nov 2024

2/10 Terrible

Tim

Business traveller
Cold shower on the evening I arrived and the following morning due to boiler issue, not good!
Stayed 1 night in Nov 2024

8/10 Good

Inigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.
Stayed 3 nights in Oct 2024

4/10 Poor

Liam

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Helen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely stay here, the hotel is impressive and looks fairly recently decorated The spa itself was a lovely space and I like that numbers are limited per seesion
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

lee, rushden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.
Stayed 1 night in Oct 2024

6/10 Okay

Claudia

Business traveller
Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - always a good pint of Guinness.
Stayed 1 night in Oct 2024

10/10 Excellent

IB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Really nice rooms and shared spaces. However, this is a bizarrely run hotel - with one of the worst restaurants/bar services I've ever experienced (incredibly busy but slow and uninterested staff, with restaurant management standing around not helping), and the pool is a paid extra (which has to be booked in advance) despite not disclosing this anywhere on the Expedia booking page. Pretty poor.
Stayed 1 night in Oct 2024