Bedford Swan Hotel & Thermal Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bedford Swan Hotel & Thermal Spa

Exterior
Front of property – evening/night
Bar (on property)
Deluxe Double Room, 1 King Bed, Non Smoking
Café

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
The Embankment, Bedford, England, MK40 1RW
  • St. Paul's Church
    ‪2 min walk‬
  • Bedford Park
    ‪16 min walk‬
  • Oasis Beach Pool
    ‪20 min walk‬
  • London (LTN-Luton)
    ‪39 min drive‬

Room options

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Double Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Single Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Double King Bed, No Smoking

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

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About this property

Bedford Swan Hotel & Thermal Spa

Riverfront hotel with spa services and a 24-hour front desk
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of Bedford Swan Hotel & Thermal Spa's great location. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from St. Paul's Church and a 3-minute drive from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bedford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10 for adults and GBP 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Pen & Cob (Sun until 5pm)
  • Pen & Cob
  • Anna's Tearoom

Things to do

  • Spa services

Family friendly

  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage
  • Wedding services

Business services

  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

IB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Really nice rooms and shared spaces. However, this is a bizarrely run hotel - with one of the worst restaurants/bar services I've ever experienced (incredibly busy but slow and uninterested staff, with restaurant management standing around not helping), and the pool is a paid extra (which has to be booked in advance) despite not disclosing this anywhere on the Expedia booking page. Pretty poor.
Stayed 1 night in Oct 2024

6/10 Okay

Farzana

Travelled with group
It was ok
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Exceptional service desk staff.
Some confusion at first on the room but Elenora made our stay exceptional in addition to the rest of the staff.
Stayed 4 nights in Sep 2024

6/10 Okay

winston

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Was OK. Expected a bit more to be honest
Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and Spa
Spent one night in the hotel meeting friends for a Spa afternoon and meal. Very impressed with the Spa, restaurant and hotel. Room was very nice and bed was comfortable. Would recommend, and stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Booking was straightforward and friendly, parking is restricted but they do have a overun option, hotel is fine , breakfast was just okay , coffee and water from jugs is not the best and self service food would run out before being replenished and not sure that a dog in the restaurant is good it didn’t have any indication it was a service dog
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn, London

Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, amenities
The property was understaffed in all areas. Once we'd finished our meal there wasn't an area for us to continue drinking! We were told we could go outside. There had just been a heavy thunderstorm! Other areas where we'd sat during previous visits were closed! Same scenario later that night. This hotel used to be comfortable and accommodating. Shame, because we've been coming here for years and each time we come, it gets. worse.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful staff and well maintained
Stayed 1 night in Sep 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room view of construction, breakfast ok but not a great breakfast, average.
Stayed 1 night in Sep 2024

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel & room. Check in was a little chaotic but other than that happy with everything. It’s dog friendly at a cost of £10 per night.
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
The property itself is nice and the rooms presented well. Car parking is poor with limited spaces and damaged surfaces. Breakfast was not managed well during a power cut with diners waiting being told they may need to evacuate so no one was shown to their seats.
Stayed 1 night in Sep 2024

8/10 Good

P

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is lovely really well situated, superbly appointed. However car park is small for size of hotel. Last but not least staff in restaurant need to smile bit more & engage with the guests to compliment such a nice place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, decor & staff !
Stayed 1 night in Jul 2024

8/10 Good

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

John

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not enough staff
Not enough staff to serve Sunday breakfast. Breakfast was terrible, served in a room with no cleared tables, no cups, glasses or crockery. And not much food. It should have been a highlight of the stay but was just a hastily constructed sausage sandwich.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hazel

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024