Holiday Inn Basingstoke, an IHG Hotel

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Dates

January 2025

February 2025

Breakfast, lunch, dinner served; British cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

24/7 front desk

Housekeeping

Explore the area

Grove Road, Basingstoke, England, RG21 3EE

Willis Museum
16 min walk
Wote Street Willy
18 min walk
Viables Crafts Centre
18 min walk
London (LHR-Heathrow)
39 min drive

Room options

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

Sleeps 4
1 Queen Bed and 2 Twin Beds

Standard Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Standard Room, Multiple Beds

Sleeps 4
1 Queen Bed and 2 Double Sofa Beds

Similar properties

Parking included

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Suburban hotel with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Holiday Inn Basingstoke, an IHG Hotel offers 86 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Basingstoke, an IHG Hotel. During your stay, you'll be within walking distance of Festival Place. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Open Lobby
English breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Just a 3-minute drive from The Anvil and a few minutes from Basingstoke Leisure Park

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke, an IHG Hotel. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Open Lobby - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Open Lobby

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre (807 square feet of space)
Meeting rooms

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Braille signage
Front entrance ramp
Wheelchair-accessible business centre
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV

Food and drink

Electric kettle
Free tea bags/instant coffee

Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 per person
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - GB 207421736

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses wind, solar, and geothermal energy

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn

Holiday Inn Basingstoke

Holiday Inn Hotel Basingstoke

Holiday Inn Basingstoke Hampshire

Holiday Inn Basingstoke Hotel Basingstoke

Holiday Inn Basingstoke Hotel

Holiday Inn Basingstoke

Holiday Basingstoke, An Ihg

Holiday Inn Basingstoke an IHG Hotel

Holiday Inn Basingstoke, an IHG Hotel Hotel

Holiday Inn Basingstoke, an IHG Hotel Basingstoke

Holiday Inn Basingstoke, an IHG Hotel Hotel Basingstoke

Holiday Inn Basingstoke, an IHG Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

marilyn

Business traveller

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Business traveller

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean rooms. Nice staff. Good location with Parking facilities.

Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Anna

26 Aug 2024

Liked: Cleanliness

Good recent stay for Car Fest, newspapers were ordered but not delivered, breakfast was good, perfectly adequate.

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

19 Aug 2024

The staff were unfailingly helpful and pleasant. The room was clean and comfortable

Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Restaurant staff were especially helpful

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Carolyne

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good clean hotel which was ideally located for our trip.

Stayed 2 nights in Aug 2024

8/10 Good

Kate

Travelled with partner

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for overnight stay, easy to find. Clean and comfy. No issues

Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

1 Aug 2024

Stayed 3 nights in May 2024

10/10 Excellent

Fazl e

Travelled with family, Travelled with family and small children

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)

Stayed 2 nights in Jul 2024

10/10 Excellent

Henk

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

know rhe hotel for years being reliable

Stayed 1 night in Jul 2024

8/10 Good

PATRICIA

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Travelled with partner

21 Jul 2024

Liked: Cleanliness, amenities

Having a Lounge area where you can relax and have a drink,,very good,

Stayed 1 night in Jul 2024

8/10 Good

Christopher

Business traveller

17 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with group

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay, staff were vey helpful and polite and made the room extra special for my friends birthdays 😊

Stayed 2 nights in Jul 2024

10/10 Excellent

deborah

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick friendly check in, just what was needed after a long drive

Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with group

13 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2024

4/10 Poor

Dean

7 Jul 2024

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Not one clean table for breakfast

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

A particularly helpful welcome to an early check in before heading for a function. A comfortable and clean hotel with an excellent breakfast. The only negative is that the hotel, which I have been using for the last 5 years, is showing signs of age - probably ready for an. overhaul. Still very recommendable.

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

16 Jun 2024

Worst night sleep I’ve ever experienced!

On arrival and after booking a double bed, we were informed that only single beds were available, eventually and after complaining we were put in an accessible room with double bed! Reception staff were not polite and didn’t even tell us where the room was! Extremely noisy room, fire alarm went off at 1:30am with lots of noise for the following 30 mins, room above constantly walking around and banging. Took ages to find a member of staff, informed them about alarm and noise but seamed nothing was done, noise above restarted at 6am! In all, one of the worst nights sleep I’ve ever experienced at a hotel, staff didn’t seam to give a damn? Holiday inns are generally ok but would not stay at this particular hotel again, especially after this experience.

Stayed 1 night in Jun 2024

4/10 Poor

Ash

Business traveller

14 Jun 2024

Disliked: Cleanliness, staff & service, room comfort

Sound leakage and smelly shower curtain

You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue

Stayed 2 nights in Jun 2024

2/10 Terrible

Huda, Bellport

10 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

My experience was terrible. They were not clean. They were not nice. They were not accommodating. The whole experience was terrible and I would never look back. They were not helpful when I needed help all in all it was just a very bad experience. They were rude.

Stayed 5 nights in Jun 2024