Crowne Plaza Basingstoke, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Basingstoke, an IHG Hotel

Exterior
Property amenity
Exterior
Standard Room, 1 Double Bed with Sofa bed
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Old Common Road Black Dam, Basingstoke, England, RG21 3PR
  • Willis Museum
    18 min walk
  • Wote Street Willy
    19 min walk
  • Festival Place
    4 min drive
  • London (LHR-Heathrow)
    46 min drive

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed (Lounge Access)

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza Basingstoke, an IHG Hotel

Hotel in Basingstoke with a 24-hour fitness center and a sauna
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Crowne Plaza Basingstoke, an IHG Hotel offers 141 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
During your stay at Crowne Plaza Basingstoke, an IHG Hotel, you'll be within walking distance of Willis Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at 1449 Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a business center, 10 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 2-minute drive from Basing House and a few minutes from Wote Street Willy
Crowne Plaza Basingstoke, an IHG Hotel offers its guests a sauna and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Crowne Plaza Basingstoke, an IHG Hotel. Free self parking is available.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 10 AM.
1449 Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 8 AM–10 AM: GBP 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 1449 Restaurant

Things to do

  • 24-hour fitness centre
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 50.00 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Hilton
Crowne Plaza Basingstoke Hotel
Hilton Hotel Basingstoke
Basingstoke Hilton International
Hilton Basingstoke Hampshire
Hilton Basingstoke Hotel Basingstoke
Hilton International Basingstoke
Hilton Basingstoke Hotel
Crowne Plaza Basingstoke
Crowne Plaza Basingstoke an IHG Hotel
Crowne Plaza Basingstoke, an IHG Hotel Hotel
Crowne Plaza Basingstoke, an IHG Hotel Basingstoke
Crowne Plaza Basingstoke, an IHG Hotel Hotel Basingstoke

Crowne Plaza Basingstoke, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 241 reviews" "
Rating 8 - Good. 87 out of 241 reviews" "
Rating 6 - Okay. 21 out of 241 reviews" "
Rating 4 - Poor. 13 out of 241 reviews" "
Rating 2 - Terrible. 4 out of 241 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2021

8/10 Good

Tracy

Stayed 1 night in Jul 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff responded to some extra needs effectively and respectfully and kindly. Covid restriction were carried through well. Friendly, clean, calm and welcoming.
Stayed 1 night in Jul 2021

10/10 Excellent

chuma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, clean and staff very helpful
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an easy pleasant experience
Stayed 1 night in Jun 2021

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant stay for business.
Stayed 1 night in Jun 2021

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Adam

Stayed 2 nights in Jun 2021

8/10 Good

Lynelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overall
The hotel has been refurbished to a very high standard and for the standard room I had, complete with all the amenities including safe and mini fridge, i am glad i didnt get an exec room as this was perfectly acceptable. Really liked it here Downsides, the mattress was a little hard for my comfort and i had back ache. Also didnt like the AC heating as it really dried the air out in the room
Stayed 5 nights in Jan 2021

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Ok for a night, no more and not again.
Looks old and feels old. There for 2 nights. Breakfast finishing at 9am, heating not working, door wouldn’t lock and the movie service wasn’t working. Bed is hard as well. All in all, not going back.
Stayed 2 nights in Oct 2020

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coping well with the rules
The staff, coping with all the virus limitations, were always friendly, hard-working and considerate. They couldn’t stop the hotel looking rather bald, and obsessed with hand sanitizer. We wanted the hotel to succeed, which it deserved.
Stayed 4 nights in Oct 2020

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip mould around the window however
Stayed 4 nights in Sep 2020

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one
Check in was straight forward, Very helpful staff, informative good covid measure that work. Standard room was a little on the small size but clean, modern and well equipped.
Stayed 1 night in Sep 2020

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Safe clean friendly comfortablE
Fantastic hotel. Safe, clean, friendly, comfortable.
Stayed 1 night in Sep 2020

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery pleasant stay
These guys have it sorted regarding running a hotel under COVID-19. Really pleasant stay. Thank you
Stayed 1 night in Aug 2020

8/10 Good

Jane

Stayed 2 nights in Jun 2020

10/10 Excellent

TonyLonsdale, Sunderland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the executive room we had was very smart. Hope to return soon.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay at Basingstoke
Comfortable room and efficient services
Stayed 2 nights in Feb 2020

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for local amenities. Pleasant staff. Well equipped room.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was spacious and well decorated but not very clean. There were lots of hairs in the shower, the bed sheets had various stains and the carpet hadn't been hoovered. There is a main road out the front of the hotel so as our room was on the front it was quite noisy with traffic sounds. The restaurant is very overpriced and food is not good quality or true to description. Restaurant staff were also rude and unfriendly. The breakfast was expensive but very nice and staff were very friendly and helpful. Reception staff also friendly.
Stayed 1 night in Jan 2020