Whately Hall

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Dates

January 2025

February 2025

Lunch and dinner served, international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Room service

Bar

Breakfast available

Laundry

Housekeeping

Explore the area

17-19 Horse Fair, Banbury, England, OX16 0AN

Spiceball Country Park
‪11 min walk‬
Broughton Castle
‪5 min drive‬
The National Herb Centre
‪8 min drive‬
Oxford (OXF)
‪31 min drive‬

Room options

Classic Double Room

Excellent

Sleeps 2
1 Double Bed

Classic Twin Room

Sleeps 2
2 Twin Beds

Deluxe Double Room

Sleeps 2
1 Double Bed

Superior Suite

Sleeps 4
1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Single Room

Very good

Sleeps 1
1 Twin Bed

Deluxe Single Room

Sleeps 1
1 Twin Bed

Superior Double Room

Very good

Sleeps 2
1 Queen Bed

Junior Suite

Exceptional

Sleeps 2
1 Queen Bed

Similar properties

Parking included

Free WiFi

Restaurant

Gym

for 1 room

includes taxes & fees

2 Feb - 3 Feb

About this property

Hotel in Banbury with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Whately Hall offers 69 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Whately Hall. During your stay, you'll be within walking distance of Spiceball Country Park. Free WiFi in public areas, free self parking, and a restaurant are available.

Free WiFi
Free self parking
Enjoy international cuisine while dining at Berkeley
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and a porter
Just a 1-minute drive from Spiceball Country Park and 5 minutes from Broughton Castle

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Whately Hall. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Banbury hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Berkeley - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.

SWIFT - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Horton Bar - This bar serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
On-site parking options include a carport

Food and drink

Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15.95 for adults and GBP 7.95 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Berkeley
SWIFT
Horton Bar

Family friendly

Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 100
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 100
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas
Fireplace in reception

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 25 2024 to January 13 2025 (dates subject to change):

Bar/Lounge(s)
Dining venue(s)

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Property Registration Number 14740890

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banbury Mercure

Banbury Whately Hall

Mercure Banbury Whately

Mercure Banbury Whately Hall

Mercure Whately Hall

Mercure Whately Hall Banbury

Mercure Whately Hall Hotel

Mercure Whately Hall Hotel Banbury

Whately Hall

Whately Hall Banbury

Accor Whately Hall Hotel

Mercure Banbury Whately Hall Hotel

Whately Hall Hotel

Whately Hall Banbury

Whately Hall Hotel Banbury

Mercure Banbury Whately Hall

Whately Hall Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

Verified traveller

21 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Rooms could benefit from some TLC but great staff

Beautiful building with a lovely reception and dining room. Great staff but the room was in alright condition with the light falling out the ceiling and wallpaper peeling off. Bed was very comfy and the bathroom was very clean. Overall, the staff and cleanliness make this an average stay.

Stayed 1 night in Oct 2024

4/10 Poor

Matthew

20 Oct 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel very run down, stair carpets patched with gaffer tape! Shower poor No shampoo or shower gel TV poor

Stayed 1 night in Oct 2024

4/10 Poor

M Wood

16 Oct 2024

Disliked: Property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Camron

15 Oct 2024

Stayed 1 night in Sep 2024

4/10 Poor

Barry

14 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banburys own Faulty Towers

Unfortunately the hotel had no lifts which when staying on the 3rd floor is an issue (I should have checked),No light bulb in my bedside light. The bar said it closed at 11pm but we arrived at 10.40pm and it was already closed due to an older couple being drunk and falling over, the said older couple went outside for a cigarette. We were sitting in the foyer and a waitress opened the door to talk to the drunk couple letting in the cold and cigarette smoke, when we mentioned this we were rudely told that "we are bringing them back in" which did not happen for another 5 minutes or so. The breakfast was farcical following a smoke alarm which went off at 7.30am for no more than 10 seconds the entire hotel arrived at breakfast within half an hour or so. Firstly no orange juice as they had ran out? its breakfast go buy some. No tea which when I mentioned it the waitress weighed the tea urn as if I was lying? No hot food was out and as soon as it came out it was gone so we waited for over an hour and a half to get some hot food. at 9.55am we were informed breakfast was closing at 10am and at 9.58am the breakfast buffet was finally all out and cleared away at 10am. You could not write this very unorganised

Stayed 1 night in Oct 2024

6/10 Okay

Fiona

Travelled with family

14 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

13 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

KAREN

Travelled with partner

13 Oct 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Property looks ok from front of building.. but inside its very dated with dirty carpets and stains and scuffs on walls. Room was the same, stained carpets and the bathroom could do with better cleaning. No towels in room when we arrived. Carpets in stairwell are held together with tape!! Breakfast had limited choice and had to wait for hot food to be refilled... even once served it was luke warm and only cold plates available. Dirty tablecloths.

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with group

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a lovely room and fabulous building, live the squeeky floor boards and beds very comfortable. Only downside was no heating and it was cold. Heater supplied in wardrobe along with a fan, but small heater for a big room. Did not make much of an impact. Im sure maybe next month the hrating will be on. All in all loved the two night stay here.

Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Travelled with group

13 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

AVOID AVOID AVOID

Never before have I wanted to leave a hotel so soon, where do I start, after check in we had no milk, coffee, sugar or toilet roll. Went and got them, then found no remote control for TV. Breakfast - £10 each, I've had better in a bus station cafe. Food cold, what was put out anyway, seemed they just put it out when someone complained, plate heater wasn't working, apparently heating isn't switched on until November, staff rude and why oh why would you put carrots on the breakfast menu. The room was filthy, bathroom disgusting with rust, cracked tiles, black grout and window paint peeling, all evidence provided to the receptionist who handled our complaint well. Felt so sorry for her though as others were complaining. One star review is only because of the receptionist Kayleigh and the fact I can't score zero. I've stayed in better hostels, the front facade is spectacular the back is like an inner city block of 1960s flats or a pensioners home. Don't be conned out of your money and if Hotels.com can, they should remove it.

Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

12 Oct 2024

Stayed 2 nights in Sep 2024

8/10 Good

Chris

Travelled with partner

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central location near cross

Stayed 1 night in Oct 2024

6/10 Okay

Jason

10 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

robert

Travelled with partner

9 Oct 2024

Liked: Staff & service

adequate for money paid

Stayed 1 night in Oct 2024

8/10 Good

Keith

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

ANTONIO MARCOS GERALDI

7 Oct 2024

Liked: Staff & service

I didn’t like the noise of drunken people on aisles during night. They could be more firm with guests that are drunken

Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Pearl-May

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with group

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 of us for the weekend. Rooms were great. hotel staff were brilliant. Hotel was clean. Breakfast was spot on.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

Keith

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Neil

Business traveller

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel great, staff great, room great. Pillows awful, room too warm on arrival despite no radiators being switched on. A member of staff (I presume), banging on the door of a room nearby at midnight, and the ensuing banging of doors for the following 30 minutes, isn’t something we’d like to experience again. Overall though, we’d stay again.

Stayed 1 night in Sep 2024

6/10 Okay

Jamie

Travelled with partner

22 Sept 2024

Disliked: Cleanliness

Hotel is in a great location but overall the place is tired and in need of a refurb and a thorough clean. Staff were friendly enough but beed to know not to query a same sex couple having a double bed! Its 2024 not 1954.

Stayed 1 night in Sep 2024

8/10 Good

Graham

22 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

It was very central and convenient, its looking a little tired and needs updating, the staff were very helpful and polite especially the lady at reception, breakfast was fine with plenty to choose from although our first one wasn't overly hot, nice to have free parking but would be very tight squeeze to get to it if you had a large vehicle, should we go to Banbury again we would stay here Graham & Debbie 🙂

Stayed 2 nights in Sep 2024