Eastwell Manor, Champneys Hotel & Spa

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Spa
Pool
Gym
Room service
Breakfast available

Explore the area

Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR

Willesborough Windmill
‪7 min drive‬
Ashford Designer Outlet
‪8 min drive‬
Port Lympne Wild Animal Park and Gardens
‪14 min drive‬
London (SEN-Southend)
‪73 min drive‬

Room options

Classic Room (Manor)

Sleeps 2
2 Double Beds

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Room, 1 Double Bed (Luxe)

Sleeps 2
1 Double Bed

Deluxe Suite

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Pool
Hot tub
Spa
Pet-friendly

for 1 room

includes taxes & fees

7 May - 8 May

About this property

Hotel in Ashford with 2 restaurants and a full-service spa

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Eastwell Manor, Champneys Hotel & Spa offers 23 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Champneys has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Eastwell Manor, Champneys Hotel & Spa. During your stay, you'll be close to St Mary The Virgin Church. Features include free WiFi in public areas and free self parking, plus 2 restaurants.

Free WiFi
Free self parking
Enjoy a bite to eat at one of the 2 restaurants
Continental breakfast served daily for a fee
Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
Indulge with facials, hydrotherapy, or body scrubs at Champneys
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
14 minutes by car from Port Lympne Wild Animal Park and 14 minutes from Port Lympne Wild Animal Park and Gardens
Pets welcome for a fee

Eastwell Manor, Champneys Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 5586 square feet (519 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and a sauna are also featured at Eastwell Manor, Champneys Hotel & Spa. Free self parking is available.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

The Manor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Pavilion - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 18 for adults and GBP 15 for children
2 restaurants
A bar/lounge

Restaurants on site

The Manor
The Pavilion

Things to do

Fitness classes
Full-service spa
Golf
Gym
Hot tub
Indoor pool
Sauna
Seasonal outdoor pool
Steam room

Family friendly

Indoor pool
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Conference centre (5,586 square foot of space)
Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch TV with cable/satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Room service

Heating
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per accommodation, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 18.00 for adults and GBP 15.00 for children
Pet fee: GBP 10 per accommodation, per night
Service animals are exempt from fees
Pool fee: GBP 60 per day
Spa fee: GBP 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

We should mention

The seasonal pool will open in May and close in September.
Pool access available from 7:00 AM to 10:00 AM.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eastwell Manor Champneys Hotel Ashford

Eastwell Manor Ashford

Eastwell Manor Hotel

Eastwell Manor Hotel Ashford

Eastwell Manor Ashford, Kent

Eastwell Manor Champneys Hotel

Eastwell Manor Champneys

Eastwell Manor, Champneys &

Eastwell Manor, Champneys Hotel & Spa Hotel

Eastwell Manor, Champneys Hotel & Spa Ashford

Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Eastwell Manor, Champneys Hotel & Spa Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

ANTHONY

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect venue

Always a delight to come to this fantastic hotel the staff are wonderful. The place is just a dream to be at.

Stayed 2 nights in Dec 2024

10/10 Excellent

Corinna

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

31 Dec 2024

A little disappointing 😞

Our stay at Champneys Ashford this time wasn't as good as last time unfortunately. We couldn't enjoy the spa freely because of the restrictions on entry times for certain guests. Also, the chlorine levels were so high that everyone's eyes were stinging. And on the second day, the jacuzzi wasn't working at all. There were no robes in anyone's rooms so people were having to chase around to find their own robes. The bedroom was filled with cobwebs and was quite chilly, but somehow I managed to get burnt by the piping hot towel rail in the bathroom. A bit dangerous! As a married couple, we wanted a romantic spa break so booked a double room. However, we ended up with twin beds pushed together. So no snuggles for us unfortunately. The breakfast was okay, and the staff were very friendly, but we waited over 45mins for our breakfast to be cooked which took us past the 11am checkout time, and then we almost missed our cab to the station. Let's hope they don't deduct my account for late checkout. Unfortunately I don't think we will be back again. Although the grounds are beautiful, the standards seem to be slipping.

Stayed 1 night in Dec 2024

2/10 Terrible

Raylee

31 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

8/10 Good

Dan

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property steeped in history with fantastic grounds ,restaurant and spa

Stayed 1 night in Dec 2024

4/10 Poor

EROL

Business traveller, Travelled with partner

1 Dec 2024

When arriving at check in time, we were told to wait by the fire place. After waiting 15 minutes, 3 couples had walked in and checked in. Unsure why we had to wait. When mentioned to staff member at check in. She claims she had no idea. The room placement was set next to a busy door for other hotel users. This was very loud and disturbing. Room was small and cosy but interior was fairly dated. Ceilings were peeling, wall paint peeling and dust in all corners of the room. Requested a king bed for couple and received 2 single beds butted up together. Spa facilities were good and clean.

Stayed 2 nights in Nov 2024

10/10 Excellent

Owen

29 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Rajan

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

6/10 Okay

Robert

26 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

cheryl

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

2/10 Terrible

Jordon

Travelled with family

28 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

It costs more than its worth! Very disappointing!

Stayed 1 night in Sep 2024

6/10 Okay

Natasha

26 Oct 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Stayed 2 nights in Jul 2024

8/10 Good

Daniel

11 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

ANTHONY

Business traveller

9 Oct 2024

The best in Kent

One of the best hotels in Kent and when I’ve been coming to you for 20 years is a favourite highly recommended

Stayed 1 night in Oct 2024

8/10 Good

Elaine

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The grounds and main building are lovely but it’s worth noting that the accommodation bought on Expedia was not in the main building but a modern building on the same site. After initial teething problems with the room we enjoyed our overnight stay. The weather was beautiful enabling use of the outdoor pool which was a very relaxing area compared to the busy indoor spa facilities. The restaurant was fabulous for dinner and breakfast.

Stayed 1 night in Oct 2024

8/10 Good

David

28 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Autumn visit

Stunning old mansion, beautiful views and gardens , escape from the real world to past times , we took two dogs , lovely walks , we didn't use the spa , outdoor pool was very nice, our room was away from the main house in the mews , I would say a little tired and needing some love and attention but warm and comfortable, everything worked. Breakfast was very nice good selection service good , our last day breakfast was a let down , served cold and not as good as the other days (maybe different chef). We were lucky enough to be shown some of the rooms in the main house stunning with amazing views old fashioned luxury with modern twists , yes it's old and needs constant maintenance more in some areas , but for us a very nice break loved the peace and quiet , don't be put off by the poor reviews go and see for yourself We can all pick faults and give bad reviews for small things that irritate, annoy it's a lovely old mansion enjoy it

Stayed 4 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with group

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

amazing stay beautiful grounds to walk on also breakfast was great plenty to have from fruits to a full english breakfast !!!

Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

16 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with partner

15 Sept 2024

Disliked: Cleanliness, staff & service

We stayed at Eastwell Manor for our wedding anniversary and before giving feedback I should say we were very fortunate to get a fantastic deal on Expedia so paid significantly less than others we spoke to at the hotel. However, I have based my review on it being a Champneys 4 star hotel. The grounds are absolutely stunning. 5 stars! But there’s not really anywhere to sit and enjoy them. Checking in was fine, but when we went to our Mews our key didn’t work. We had to return to the manor twice to sort this out as the second time it still didn’t work. It therefore took us about an hour to eventually get in our room which ate into our evening spa time, but the staff were very good and they did kindly give us a free drink in the bar. The room was fine, a bit bare but nice enough. We were told by staff that this room was usually used by staff who lived there. I think we were put in that room due to my asthma and dog allergy. It had a lovely large bed, bit hard so gave me a sore back. Bathroom was nice but it was a bit dirty, cobwebs, mould in shower. The windows didn’t close in the bedroom which meant it was a bit noisy from outside, and it was cold overnight. Breakfast on the first day was very stressful and it slow and it took over an hour to get our food. They were clearly understaffed. The second day was quieter and much better. We have stayed at other Champneys and this doesn’t compare. Luckily we only paid Expedia prices though as not worth the full price.

Stayed 2 nights in Sep 2024

8/10 Good

Karen

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Emily

11 Sept 2024

Liked: Staff & service

A slightly disappointing stay. We were in the Mews Cottages which were cheaper, but the room was nothing like the pictures. There were cobwebs everywhere, a very cheap and old shower head with taps to control temp but extremely hot water. The taps, plugs etc were all very old and covered in limescale. The carpet was poorly fitting and wrinkling everwhere and the mattress felt old and needed a topper. I felt these things could easily be repaired for future guests. Breakfast was good but a long (20 minute wait) for hot food after ordering. Majority of staff were really friendly but it’s a shame the hotel is let down but the tiredness of it all including gardens, bedroom and spa. I have never been in a pool with so much dirt at the bottom of it.

Stayed 1 night in Sep 2024

10/10 Excellent

ANTHONY

Business traveller

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This has to be one of my favourite hotels only coming here for over 20 years. The young lady in reception yesterday was absolutely outstanding. She couldn’t Have been more cooperative and helpful. It’s always delight to come to Eastwell. I recommend coming here. It is a outstanding place the staff friendly and they put so much effort into making your stay perfect

Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Travelled with partner

8 Sept 2024

Disliked: Staff & service, amenities

Had a weekend stay. The mews room was nice and the grounds were beautiful. Overall it was a pleasant stay and I had a good time but it was not luxurious. The service in the dining areas was not great. We did not stay for dinner but at breakfast and lunch we had to call over staff whenever we wanted to order, food came before drinks, breakfast buffet was average. The lunch and ordered breakfast were lovely though. The spa was also average. Pool was nice but there were not enough seats for the amount of people there so not relaxing when you need to find somewhere. One of the pools was out of order as was a sauna, it was also extremely warm in the spa area.

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Anusha

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.

Stayed 2 nights in Aug 2024