Ashford International Hotel & Spa

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VIP Access

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Dates

December 2024

January 2025

In-room safe, desk, blackout curtains, iron/ironing board

Daily buffet breakfast (GBP 15.00 per person)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

24/7 front desk

Gym

Spa

Room service

Bar

Explore the area

Simone Weil Avenue, Ashford, England, TN24 8UX

AMF Bowling Ashford
2 min drive
St Mary The Virgin Church
3 min drive
Ashford Designer Outlet
4 min drive
London (SEN-Southend)
87 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Deluxe Double Room

Sleeps 2
1 Double Bed

Classic Twin Room

Sleeps 2
2 Twin Beds

Superior King Room

Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Classic Double Room

Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified hotel with a full-service spa and a health club

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Ashford Museum. Free WiFi in public areas, free self parking, and a full-service spa are available.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Horizon Restaurant
Buffet breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Treat yourself to massages, facials, or body treatments at the spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a sauna, and yoga classes
Guests have great things to say about the clean accommodations and the helpful staff
Just a 2-minute drive from Ashford Golf Club and a few minutes from AMF Bowling Ashford
Dogs welcome for a fee

Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 19 meeting rooms. A spa tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Quench Bar - This bar serves light fare only. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Horizon Restaurant
Quench Bar

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
A hot tub
Yoga classes

Family friendly

Indoor pool
Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting rooms - 19

Outdoors

Garden
Pool sunloungers
Terrace

Spa

Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible path to lift
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee

Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 25.00 per accommodation, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.00 per person
Pet fee: GBP 25.00 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent

Ashford International Kent

Hotel Ashford International

Hotel Ashford International Kent

Ashford Hotel International

Ashford International Hotel

Ashford International

Ashford Hotel Kent

Ashford & Spa Ashford

Ashford International Hotel

Ashford International Hotel Spa

Ashford International Hotel & Spa Hotel

Ashford International Hotel & Spa Ashford

Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Samantha

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD

Travelled with family, Travelled with family and small children

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very accommodating, great for a family stay with a good pool and restaurant. Close to a large Sainsburys and other places, would stay again

Stayed 4 nights in Aug 2024

8/10 Good

YUEN FUNG PETER

21 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Rob

19 Aug 2024

Stayed 3 nights in Aug 2024

8/10 Good

Brett

19 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Ashford International

Dining room was very unclean, looked like the carpets hadnt been cleaned in a long while

Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Ashford International Hotel

It was a lovely 1 night stay with family and a dog. The rooms were large and comfortable and the staff very helpful. We had dinner in the bar area. There were no vegan options but the staff were able to adjust the ingredients on the menu items. The gym was excellent!

Stayed 1 night in Aug 2024

6/10 Okay

Joshua Spence

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is good value, restaurant is not.

The room itself was clean, and generally comfortable although the pillows were big and firmer than average so not particularly comfortable. The service overall was also good, although a whole table of food from a meeting was left on the table outside a meeting room for at least a full day (at least one evening, night and the following afternoon). The spa facilities are limited, but for the price of the room and the spa it is still very good value. Only real complaint would be the dinner at the restaurant- we had dinner once there and it is moderately expensive, but considering the portion sizes this pricing seemed really off - we each had a starter, main and dessert and each of these was really noticeably lacking in portion size, and so to pay slightly higher prices and receive the amount of food - which was not even particularly great in itself - was really disappointing. We mentioned this to the waitress and she said that a lot of people had the same complaint and that was it, so it seems that it is a long term, recurring issue. I would stay in the hotel again but not eat dinner there again at all. For our other night’s dinner we found a local restaurant (Stubb’s) which was a little more expensive but far superior in quality and genuinely exquisite and worth every penny.

Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with partner

18 Aug 2024

Liked: Staff & service, property conditions & facilities

Efficient & friendly service. Lovely communal area. Big rooms.

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Brett

Business traveller

16 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

14 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Dominic

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for the Tunnel

Used the hotel while travelling to the Eurotunnel so was a brief stay and we were up and on the road at 05:30 the next morning. All I can comment is our stay was ok.

Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with family

12 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Ivan

10 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, close to Eurotunnel

Stayed 1 night in Aug 2024

10/10 Excellent

BRIAN

Business traveller

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Emma

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Ian

6 Aug 2024

Liked: Room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Dominic

Business traveller

5 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Filthy cutlery. Bed bugs. Hotel rooms in urgent need of modernisation

Stayed 2 nights in Jul 2024

8/10 Good

Denise

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Dean

4 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay again !! Apart from bar lady didn’t want to be there ! Very slow and couldn’t be bothered to serve me apart from that great again with a free upgrade

Stayed 1 night in Jul 2024

10/10 Excellent

Asiatou

Travelled with group

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Ashford international hotel has been splendid as always. My cousin and i enjoyed out stay especially the the pool facility and thw breakfast. Stagf were amazing and very supportive. I will continue to stay at Ashford international hotel.

Stayed 3 nights in Jul 2024

10/10 Excellent

Mark Bryan

1 Aug 2024

Stayed 1 night in Jul 2024

8/10 Good

julian

Business traveller

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had a lovely stay here. We used the swimming pool and bar for food and restaurant for breakfast. The sauna and steam room are good but jacuzzi is was too small and not very warm. Word of warning also, it is open to health club members and while they were pleasant enough, they will not be to everyone’s taste. Some hotel clients also were messing around in the pool during a scheduled adult session and when I alerted a staff member they didn’t seem bothered in the slightest. I’m not a complainer but these ‘adults’ were barging through the swim lanes playing tug while people were swimming lengths and splashing excessively. Would have been a problem in an open session.

Stayed 1 night in Jul 2024