Ashford International Hotel & Spa

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Dates

March 2025

April 2025

Hot tub, body treatments, hot stone massages, deep-tissue massages

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Spa
Pool
Gym
Room service
Breakfast available

Explore the area

Simone Weil Avenue, Ashford, England, TN24 8UX

Ashford Golf Club
‪2 min drive‬
Hollywood Bowl
‪3 min drive‬
Ashford Designer Outlet
‪4 min drive‬
London (SEN-Southend)
‪87 min drive‬

Room options

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Sleeps 2
1 Double Bed

Classic Twin Room

Sleeps 2
2 Twin Beds

Superior King Room

Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Classic Double Room

Sleeps 2
1 Double Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About this property

Eco-certified hotel with a full-service spa and a health club

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Ashford Museum. Free WiFi in public areas, free self parking, and a full-service spa are available.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Horizon Restaurant
Buffet breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Treat yourself to body treatments, deep-tissue massages, or facials at the spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a sauna, and yoga classes
Guests have great things to say about the helpful staff and the clean accommodations
12 minutes by car from Port Lympne Wild Animal Park and Gardens and 14 minutes from Port Lympne Wild Animal Park
Dogs welcome for a fee

Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Quench Bar - This bar serves light fare only. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Horizon Restaurant
Quench Bar

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
A hot tub
Yoga classes

Family friendly

Indoor pool

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting rooms - 19

Outdoors

Garden
Pool sunloungers
Terrace

Spa

Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible path to lift
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee

Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 25.00 per accommodation, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.00 per person
Pet fee: GBP 25.00 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent

Ashford International Kent

Hotel Ashford International

Hotel Ashford International Kent

Ashford Hotel International

Ashford International Hotel

Ashford International

Ashford Hotel Kent

Ashford & Spa Ashford

Ashford International Hotel

Ashford International Hotel Spa

Ashford International Hotel & Spa Hotel

Ashford International Hotel & Spa Ashford

Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Robin

Travelled with group

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Nagashankar

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveller

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly and helpful staff on reception, easy parking, room great. Service in restaurant not brilliant though, food ok but staff seemed grumpy, especially at breakfast.

Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Business traveller

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service from check in to departure - highly recommend. All team members from reception to restaurant were lovely.

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller

15 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant, easy to find. Not over priced and great access to the motorway. Staff very helpful and overall a nice hotel. My third time staying now. Have booked again for when i go to France.

Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

10 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

6 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Business traveller, Travelled with family

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2024

6/10 Okay

Jo

3 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Leon

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Laura

Travelled with family

25 Oct 2024

Liked: Cleanliness, staff & service

We have stayed a number of times with our children and without on a spa day trip. Libby area and dining / bar areas are good as are the rooms and cleanliness / tidiness. However, the pool and sap area desperately needs updating. The steam room was out of order, sauna falling apart and jacuzzi working for 15mins in and 15mins off. Swimming lessons were going on in the pool which restricts its use. The changing rooms are too small and not mopped regularly, the hairdryer doesn’t actually reach to above your head. It’s a shame that this area lets down the rat of the hotel. The offers you can take advantage of before your stay are more hassle than they’re worth.

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Business traveller

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay very easy no stress or hassle. Good food and service. Handy that it's next to a large Sainsbury's.

Stayed 1 night in Oct 2024

8/10 Good

Jamie

Business traveller

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really friendly hotel with great service Good menu & choice of drinks. Really good gym as well.

Stayed 1 night in Jun 2024

8/10 Good

Ken

Business traveller

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money Staff good and friendly Spar good Would stay again

Stayed 1 night in Oct 2024

8/10 Good

Teresa

20 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Staff friendly, room nice, clean and comfortable. Disappointed with the spa facilities that weren’t working and pool had lots of children in slashing and jumping in. Breakfast was good with plenty of choice

Stayed 1 night in Oct 2024

8/10 Good

Michelle

Business traveller

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were lovely. Got a refund as hot tub and steam room weren't working as this was one of the reasons i booked this hotel

Stayed 3 nights in Oct 2024

8/10 Good

Robert

18 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Adam

Business traveller

16 Oct 2024

Liked: Cleanliness, staff & service

The staff I encountered during my stay were exceptional, but clearly dealing with being overworked, the ratio of staff to guests seemed somewhat low, though I must stress they delivered great service. The property is clearly in need of further refurbishing in areas, supported by the fact the fire alarm sounded no fewer than 7 times during the evening!

Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

Lara

Business traveller

11 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Sep 2024

6/10 Okay

Sian

Travelled with partner

29 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel itself is lovely, very tidy and elegant feel. Rooms are spacious and beds are very comfy. The only let down would be the overall service. The bar would take over 15mins to make drinks, or completely ignore you. We ordered cocktails that were out of a “pre mix” bottle for £12 and then to make it worse were put into wrong / warm glasses. Food was fine but plates never cleared all evening, no napkins etc.. The toilet broke in our room so had constant water running all evening which was a shame.

Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family

26 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

In dire need of a complete renovation. The toilets did not even flush properly.

Stayed 2 nights in Sep 2024

8/10 Good

Robert

Business traveller

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Charlene

Travelled with partner, Travelled with group

23 Sept 2024

Liked: Cleanliness

My stay here was quite pleasant. I was away for the weekend with my partner, my best friend and her partner, so we were all booked under the same reference. The rooms are quite spacious, but our aircon was not working the whole time we were there and the windows have a safety catch on them. The location is brilliant and the car park is good, although it does fill up quite quickly. The pool was lovely, as was the sauna and steam room. The hot tub was cold. We were told that it would be fixed the next day; however, it was not. I was told I had to pay a £50 holding fee via card - not too sure why, as when my friend came, they said it was mandatory and that she did not have to. The reception staff do not sing from the same hymn sheet. My friend again was told her check out could be extended for up to 2 hours for free, yet once again, I was told I would have to pay up to £10 an hour for a later check out. It made 0 sense. The breakfast was lovely and the dining staff as well as the gym/pool staff were very accommodating. Overall, it wasn’t a bad stay, great location, but I’m not too sure if I would come back due to the inconsistencies

Stayed 2 nights in Sep 2024