The Swan Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Room service

Pet-friendly

Housekeeping

Free WiFi

Restaurant

Explore the area

27-29 High Street, Arundel, England, BN18 9AG

Arundel Castle Cricket Ground
2 min walk
The Edible Sandwich Co
1 min walk
Arundel Station
10 min walk
London (LGW-Gatwick)
44 min drive

Room options

1 bedroom, premium bedding, individually decorated, iron/ironing board

Room (Cosy)

13 sq m
Sleeps 2
1 Double Bed

Room (Comfy)

12 sq m
Sleeps 2
1 King Bed

Room (Indulgence)

11 sq m
Sleeps 3
1 King Bed OR 1 Twin Bed

Room, 1 Double Bed

10 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Restaurant

Breakfast available

Parking available

for 1 night

includes taxes & fees

10 Jan - 11 Jan

About this property

Hotel in Arundel with a restaurant and a bar

Along with a restaurant, this smoke-free hotel has a bar/lounge and free newspapers. WiFi in public areas is free. Other amenities include wedding services and a banquet hall.

The Swan Hotel offers 14 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Arundel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Swan Hotel's great location. During your stay, you're just a quick walk from River Arun. Free WiFi in public areas, a restaurant, and a bar are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include wedding services
Guests have great things to say about the breakfast and the helpful staff
Steps from River Arun and Arundel Jailhouse
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Swan Hotel also features complimentary newspapers in the lobby and room service (during limited hours).

This 4-star Arundel hotel is smoke free.

Onsite venue - This pub serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

1 restaurant
1 bar
Room service available

Conveniences

Banquet hall
Free newspapers in reception

Guest services

Daily housekeeping
Front desk (limited hours)
Wedding services

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Individually decorated
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Check-in hours are 3-11 PM. Early check-in cannot be guaranteed.

Access methods

Front desk (limited hours)

Pets

Pets: GBP 20 per accommodation, per night
Only dogs are allowed
Maximum 1 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.0 per stay.

Cribs (infant beds) are available for GBP 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: GBP 20 per accommodation, per night
Service animals are exempt from fees
Crib (infant bed) fee: GBP 20.0 per stay
Rollaway bed fee: GBP 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Swan Arundel

Swan Hotel Inn Arundel

Swan Hotel Arundel

The Swan Hotel Hotel

The Swan Hotel Arundel

The Swan Hotel Hotel Arundel

The Swan Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Thomas

Travelled with partner

28 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

Very Poor. Shower was tiny and not clean. Breakfast a disaster. There was a sign for bread and croissants, none of which were there. There were more jams than things to eat them with. Service was appalling. We were served by a very stressed waitress who made the experience very uncomfortable.

Stayed 1 night in Sep 2024

10/10 Excellent

Phillipa

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with partner

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On arrival, we met a very helpful member of staff who checked us in quickly and he very kindly booked a table for us to dine in the restaurant that evening. He also provided a small flask of milk for the room, which was a very nice touch. This was our second visit to this hotel and although the rooms are quite compact, they are clean and comfortable and have everything you need for a short stay. There was a generous supply of coffee and tea sachets in the room (lovely speciality coffee) and delicious chocolates. We enjoyed a relaxing meal in the restaurant and we would rate both the food and service as excellent. Breakfast was also very good, served by a charming and cheerful staff member. Indeed all the staff at this hotel are friendly, welcoming and helpful. Overall, we had a thoroughly enjoyable stay. We can highly recommend this hotel and we hope to visit again soon.

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable room great breakfast but most of all excellent service from all the staff. Already booked to return !

Stayed 3 nights in Aug 2024

8/10 Good

garth

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice in middle of town but quiet noisy from the hotel ,the food could be more varied but was nice overall a good stay bar the noise

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this place, everything about it is perfect, including the staff espically Ivonne who made us laugh 👍

Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Travelled with partner

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic, really enjoyed our stay. Everyone is very friendly and helpful. Rooms are spotlessly clean and bar is pleasant. Breakfast was wonderful. Arundel is a beautiful town and pleasure to walk. Thank you.

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Business traveller

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with group

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really excellent hotel in the middle of Arundel

Stayed 1 night in Aug 2024

10/10 Excellent

Jane

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

8/10 Good

Christine

2 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Alison

29 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

timothy

28 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Louise

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locatio

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Rhiannon

Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding team.

If I could give 10 stars for service I would - this team really knows what they're doing and appear to really care about the quality of the work they do and the experience of their guests. We had a very comfortable room, and an excellent breakfast. I really hope the owners of this place know the value of their staff and treat them accordingly!

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

18 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely building with spacious room. Amazing choice of coffee in room

Stayed 1 night in Aug 2024

8/10 Good

Matthew

Business traveller

14 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Didn’t provide a VAT receipt on request, potentially an issue with Hotels.com not the hotel. Also, one of the managers criticised a member in staff in the restaurant which I didn’t think was very professional.

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner

11 Aug 2024

Liked: Property conditions & facilities

Friendly and helpful staff

Stayed 1 night in Aug 2024

8/10 Good

Fergus

Business traveller

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, very comfortable. Great breakfast.

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Room was small but very clean. Staff were very friendly

Stayed 1 night in Jul 2024

10/10 Excellent

NANCY

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay, eat and drink within a wonderful tavern.

Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Pub with Rooms in Arundel

We had an amazing stay with the Swan, the pub is gorgeous and the rooms quirky and immaculately clean. We had originally booked only one night but loved it so much, we stayed for three! The staff couldn't have been more helpful (we had our bikes with us and they were great at storing them safely for us). The food here was also delightful - great quality and plenty of choice. Breakfast each morning was served by the lovely Yvonne who is a fabulous host and made everyone feel so welcome - she was an absolute star :) Thank you The Swan for a lovely trip :)

Stayed 1 night in Jul 2024