Norfolk Arms Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Norfolk Arms Hotel

Comfort Double Room (Low ceiling height; Bath only)
Comfort Single Room
Terrace/patio
Staircase
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
High Street, Arundel, England, BN18 9AD
  • Arundel Castle Cricket Ground
    ‪3 min walk‬
  • Arundel Castle and Gardens
    ‪3 min walk‬
  • Arundel Cathedral
    ‪4 min walk‬
  • London (LGW-Gatwick)
    ‪52 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Comfort Double Room (Low ceiling height; Bath only)

  • Sleeps 2
  • 1 Double Bed

Courtyard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Norfolk Arms Hotel

Hotel with a 24-hour front desk, steps from Arundel Castle and Gardens
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Norfolk Arms Hotel offers 34 accommodations with coffee/tea makers and hair dryers. This Arundel hotel provides complimentary wireless Internet access. Bathrooms include bathtubs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Norfolk Arms Hotel. During your stay, you're just a quick walk from Arundel Castle and Gardens. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes bike rentals
  • Steps from Arundel Castle and Gardens and 6 minutes by car from South Downs National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. Norfolk Arms Hotel also features a terrace, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Arundel hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Arun Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 7.50 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Arun Restaurant

Things to do

  • Bike rentals

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Conference space (1615 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Norfolk Arms Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 746 reviews" "
Rating 8 - Good. 294 out of 746 reviews" "
Rating 6 - Okay. 102 out of 746 reviews" "
Rating 4 - Poor. 30 out of 746 reviews" "
Rating 2 - Terrible. 14 out of 746 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pratima

Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
We had a really lovely time at the Norfolk Arms. Beautiful hotel and room. I can sometimes struggle to get to sleep in a hotel but my partner and I both slept really well - the heavy curtains were wonderful for blocking out any light and the bed was nice and firm. The staff were all super lovely and friendly. This was our first trip to Arundel and we'll definitely be coming again and staying at the Norfolk Arms
Stayed 2 nights in Oct 2024

10/10 Excellent

terry, CHICHESTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quirky hotel steeped in history, full of character and characters
Stayed 1 night in Oct 2024

10/10 Excellent

p

Stayed 1 night in Oct 2024

6/10 Okay

Alison

Travelled with partner
Disliked: Staff & service
The hotel itself is fine - it’s old and it’s what you would expect from an old property. There’s no soundproofing and if you can hear everything through the walls very easily, creaky floorboards, people snoring, farting, whatever. But the bed is very comfortable and the shower is great. And the room is very clean, so they got that right. The problem with this place is the lack of care and hospitality shown to guests. The check-in and the checkout was really sloppy. On checking in we were pointed to a room which didn’t appear to exist, took us a while to find it which is a bit stupid really. Guy could have just told us exactly where to go avd not just pointed to stairs and said “it’s up there”. On checking out same guy asks for payment for parking. Eh? You didn’t tell us when we checked in there was a charge for parking. He didn’t tell us that there was a code to get out of car park either. We had to call him from our car at the barrier and ask - no apology either, just gave us the code like it was our fault or something? Not the behaviour of someone who has been well trained in hospitality. It was a decent enough stay overall, just wish they’d train the staff to be more considerate to guests.
Stayed 1 night in Oct 2024

10/10 Excellent

erick

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mr Richard S

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Stayed 2 nights in Sep 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager and staff were amazing. We changed room and they were so helpful and accomadating Definately recomend the hotel, worth more than 5 stars for everything. Would certainly stay there again
Stayed 2 nights in Sep 2024

6/10 Okay

Dorcas and Chris

Travelled with family
Liked: Cleanliness, staff & service
Property centrally located in Arundel, everything within walking distance. Hotel a bit tired, needs freshening up
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the town centre, parking available for guests, (small daily fee). Staff were excellent and Receptionists professional, friendly, helpful and knowledgeable. I chose to change the room I had booked and, without hesitation, this was immediately arranged. I felt very comfortable there, the rooms were clean and well serviced, and have no hesitation in booking again on my next trip to Arundel.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel clean And comfortable excellent bar Excellentrestaurant reasonable prices great location Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryan

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Great location for visiting the castle and the town. Overall, a very pleasant place to stay. (Note that whilst Wi-Fi was available in common areas in the hotel, it was not in our room which was a minor inconvenience).
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

JASON

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location. Bedroom quiet and clean although layer of dust on headboard. All staff friendly apart from bar staff, they were a little grumpy. But on the whole a good visit and worth the money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel ideally situated in Arundel
Stayed 2 nights in Aug 2024

10/10 Excellent

Jo

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for visiting the castle.
Stayed 3 nights in Aug 2024

10/10 Excellent

p

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Raphael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024