Swan Hotel by Greene King Inns

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

Housekeeping

Parking included

Free WiFi

Restaurant

Explore the area

High Street, Alton, England, GU34 1BA

Church of St Lawrence
4 min walk
Jane Austen's House Museum
4 min drive
Blacknest Golf Club Limited
4 min drive
Southampton (SOU)
44 min drive

Room options

Single Room

10 sq m
Sleeps 1
1 Twin Bed

Double Room

12 sq m
Sleeps 2
1 Double Bed

Twin Room

12 sq m
Sleeps 2
2 Twin Beds

Family Room (for 3)

15 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Superior Room

15 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Inn in Alton with a restaurant and a bar

This smoke-free inn features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, tour/ticket assistance, and a banquet hall.

Swan Hotel by Greene King Inns offers 36 accommodations with coffee/tea makers and complimentary toiletries. This Alton inn provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Swan Hotel by Greene King Inns. During your stay, you're just a quick walk from Curtis Museum. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include tour or ticket assistance and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Curtis Museum and 3 minutes by foot from Allen Gallery

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Free self parking is available.

This 3-star Alton inn is smoke free.

Swan Hotel by Greene King Inns has a restaurant on site.

Room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

1 restaurant
1 bar
Room service available

Conveniences

Banquet hall

Guest services

Daily housekeeping
Luggage storage
Tour/ticket assistance

Business services

Business centre
A meeting room

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Heating

Bathroom

Free toiletries
Private bathroom
Shower
Towels

Entertainment

Food and drink

Coffee/tea maker
Electric kettle

Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Swan Alton

Swan Hotel Alton

Swan By Greene King Inns Alton

Swan Hotel by Greene King Inns Inn

Swan Hotel by Greene King Inns Alton

Swan Hotel by Greene King Inns Inn Alton

Swan Hotel by Greene King Inns Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Lynne

19 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Very quiet room and a very comfortable bed. Excellent location. Room wasn't ready when I arrived (4pm). Very warm in the room but a desk fan helped to keep me cool.

Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly and helpful. I found the room very restful with a comfortable bed and pillows. It had a homely feeling. Some of the public corridors needed a fresh lick of paint but it was clean and the art work lifted the feel of it. The cooked breakfast was excellent - best I have had in a hotel. I would use this hotel again. A very pretty town and area.

Stayed 1 night in Aug 2024

10/10 Excellent

ALAN

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Hilary

10 Aug 2024

Lovely inn close to the Jane Austen House Museum

Beautiful location and it’s a charming old inn, but the service was just so-so. They did keep my bad for me while I walked to the Jane Austen House Museum, which was nice and convenient. They have a lovely restaurant/ bar on the main level, but unfortunately the one night I stayed over, they had a 50th birthday party taking place. The DJ music was thumping and vibrating my room until 11:00 or midnight, and I couldn’t get to sleep until it all quieted down. There was no warning or mention of that taking place at check in, or apologies the next morning. Otherwise, I loved the place.

Stayed 1 night in Aug 2024

10/10 Excellent

Avan

Travelled with partner

13 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good facilities including parking and dining. We could check in a bit early and staff was helpful and friendly.

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

19 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Stan

Travelled with partner

18 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire team at Swan Hotel was very friendly and engaged well with the guests. The restaurant was excellent for both breakfast and dinner. Our superior room was large, clean and very comfortable. The hotel was an easy 30 minute walk to Jane Austen’s home and Chawton. Would highly recommend the Swan Hotel for a stay in Alton.

Stayed 2 nights in May 2024

10/10 Excellent

Jacqueline

5 May 2024

Stayed 1 night in May 2024

8/10 Good

Michael

21 Apr 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2024

10/10 Excellent

simon

Travelled with group

21 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were very friendly and made our stay very comfortable in one word brilliant

Stayed 1 night in Apr 2024

10/10 Excellent

Karl

Travelled with partner

1 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were visiting Jane Austen House so this was very convenient for us to walk the countryside.

Stayed 1 night in Mar 2024

6/10 Okay

Caroline

19 Mar 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

18 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our short stay at the Swan. Every aspect of our stay met or exceeded our expectations. The room was very comfortable, food was excellent quality and very good value. I will be using this Hotel again, when we visit Alton, and would not hesitate recommending the Swan.

Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Business traveller

10 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel right In centre of Alton. The room was perfect and the staff were incredible! Exceptionally helpful and friendly always going above and beyond. Breakfast was 10/10 Cannot fault the place! Will be back in May

Stayed 1 night in Mar 2024

10/10 Excellent

Nelson

3 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Clean room, friendly staff and a nice vegan breakfast.

Stayed 1 night in Mar 2024

10/10 Excellent

Annemarie

24 Feb 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

14 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Great Hotel, lovely staff and perfect location!

I have stayed here for 4 nights, and enjoyed my stay at this hotel! Thank you to Bethany for greeting me when I arrived at reception on arrival and for her assistance throughout my stay! Also thank you to Mandy, the overall Manager, for making me feel so welcome! All the staff here are lovely, which makes it, and I shall definitely be returning very soon!

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family

2 Jan 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Good Food & Location, could do with a good clean

The hotel is old and a little tired, the room we stayed in was not so clean with mould and grime around the window, dust around the skirting boards and the carpet could do with a good clean. As it was winter and the room is single glazed, the heating could not cope and the room was extremely cold, luckily their was a fan heater available to bring up the temperature. Their isn’t a lift and the corridors are narrow, not so easy with luggage, especially if your room is on the top floor. On a positive note, the location is good with free parking, the food in the restaurant is a good standard, service is okay, but often their is no one to be seen and you have to seek them out.

Stayed 5 nights in Dec 2023

6/10 Okay

John

Travelled with family

28 Dec 2023

Stayed 2 nights in Dec 2023

8/10 Good

Ian

Travelled with family

11 Dec 2023

Liked: Cleanliness, amenities, property conditions & facilities

Booked the night here as it was cheaper than using a Taxi for travel to and from Odiham. It is a really nice hotel, has all the facilities you would expect. Pretty much like a Premier inn really. I would stay here again.

Stayed 1 night in Dec 2023

6/10 Okay

emma

10 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Yuwan

Business traveller

8 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at the Swan

The room I stayed in was great. King Size bed, very clean and hand soap, shampoo very nice. Very comfortable stay.

Stayed 1 night in Dec 2023

10/10 Excellent

anthony

5 Dec 2023

Liked: Cleanliness, staff & service

Staff were very friendly.

Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

4 Dec 2023

Liked: Cleanliness, room comfort

Confused staff and cold rooms

Check in was fine. Room was cold, radiators were not on, after going to reception and being told the heating would come on shortly twice, I was given a fan heater, which proceeded to trip the lights. Apparently the heated towel rails dont work as they are waiting to be replaced. Were moved to abother room - this room was fine, but still inconsistencies with the heating, luckily we still had the fan heater. In the pub restaurant, staff seemed a bit confused at times, staff did not know what ales they had or the difference between ale and lager. We were also told we could eat and were seated on sunday, only to be then told kitchen is closed to prep for sunday lunch. Just seems some more staff training may be needed. Food that we did have there over the weekend was good however.

Stayed 2 nights in Dec 2023