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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Express Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas and self-parking (surcharge).

  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the central location and the breakfast
  • Steps from Luton Mall and 8 minutes on foot from University of Bedfordshire

Thistle Express London Luton ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Thistle Express London Luton

Everyone (2)
2 out of 5
D-

Posted by on 30 Sep 2023

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Comment from Hotel Management

3 Oct 2023 by Alexandra

Dear Osman, Thank you for taking time to write us a review!We apologize that our service did not satisfy your expectations. Although we cannot make up for your last experience, I believe the next stay can be a much better one. Furthermore, we would like to thank you for sharing your experience. Kind regards, Alexandra Reception Manager

1 out of 5

Posted by on 10 Sep 2021

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About the Thistle Express London Luton

Location The Mall, Bedfordshire, Luton, England LU1 2TR

Property Features

As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Luton Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

  • Smart television
  • Cable channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

For Sat Nav please enter postcode LU1 2PA.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Debit cards not accepted
  • Number of spaces per unit - 10
  • Staffed front desk
  • Children stay free - maximum age 12
  • Children stay free
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thistle Express Luton Hotel
  • Thistle Express Hotel
  • Thistle Express
  • Thistle Express London Luton Hotel
  • Thistle Express London Luton Luton
  • Thistle Express London Luton Hotel Luton

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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