OYO The Chiltern Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

Room service

Gym

Bar

24/7 front desk

Housekeeping

Laundry

Explore the area

Waller Avenue, Luton, England, LU4 9RU

Luton Town Football Club
3 min drive
Tang's Chinese Take Away
3 min walk
Leagrave Station
20 min walk
London (LTN-Luton)
13 min drive

Room options

Deluxe Room, 1 Double Bed

9 sq m
Sleeps 2
1 Double Bed

Standard Triple Room, Multiple Beds

9 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Standard Room, 1 Double Bed

9 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 2 Single Beds

9 sq m
Sleeps 2
2 Twin Beds

Standard Room, 2 Single Beds

9 sq m
Sleeps 2
2 Twin Beds

Family Room

9 sq m
Sleeps 4
2 Queen Beds

Similar properties

Free WiFi

Parking available

Housekeeping

24/7 front desk

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Luton with a fitness center and a 24-hour front desk

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning and a 24-hour front desk.

OYO The Chiltern Hotel offers 97 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

During your stay at OYO The Chiltern Hotel, you'll be close to Genting Casino Luton. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry and luggage storage
Onsite recreation includes a gym
Just a 4-minute drive from Genting Casino Luton and a few minutes from Grosvenor Casinos

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and dry cleaning/laundry services are also featured at the business-friendly OYO The Chiltern Hotel. Self parking is free.

This 3-star Luton hotel is smoke free.

Chiltern Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Street parking available

Food and drink

1 restaurant
1 bar
Room service available

Restaurants on site

Chiltern Restaurant

Things to do

Fitness centre

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage

Business services

Meeting rooms

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
No lift (single-level property)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating

Bathroom

Free toiletries
Private bathroom
Shower
Toilet paper
Towels

Entertainment

Flat-screen TV

Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel

Chiltern Hotel Luton

Chiltern Luton

Hotel Chiltern

OYO The Chiltern Hotel Hotel

OYO The Chiltern Hotel Luton

Chiltern Hotel Luton Airport

OYO The Chiltern Hotel Hotel Luton

OYO The Chiltern Hotel Reviews

6.2

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

2/10 Terrible

Jason

Business traveller

5 Aug 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner

14 May 2020

Liked: Staff & service, amenities

Very fair price and friendly staff. Good transportation links

Stayed 1 night in May 2020

6/10 Okay

Fiona

6 May 2020

Stayed 1 night in Apr 2020

4/10 Poor

Verified traveller

3 May 2020

Disliked: Staff & service, amenities, property conditions & facilities

No heating or bath/sink plug.until requested. These are simple amenties.

Stayed 1 night in Mar 2020

6/10 Okay

Jason

Business traveller

3 May 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Cheap but not cheerful.

I ought to say at the outset that the staff at this hotel were excellent. That being said, whilst it was very cheap, (I really had no option other than to stay here due to the coronavirus issue), everything else was disappointing. The hotel is very "tired" and tatty. I had what was called a "luxury" room. It wasn't. It was small, very dusty and there were greasy stains on the wall. The carpet was frayed and held together by gaffer tape. There was no plug in the sink and the towels had seen better days. The worst aspect was the noise however both from outside and especially inside the hotel.

Stayed 1 night in Apr 2020

4/10 Poor

Jasbir

14 Apr 2020

Disliked: Cleanliness, staff & service

Cutlery was dirty, never given replacement..room was dusty lucky had disinfectant wipes to clean over, air conditioner not working ..people smoking weed under window smell coming into room when open

Stayed 2 nights in Apr 2020

2/10 Terrible

Verified traveller

10 Apr 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Apr 2020

10/10 Excellent

Jasbir

30 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

2/10 Terrible

Sathish

Business traveller

29 Mar 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Extremely poor attitude of staff. Room booked by NHS for support eorking staff due to covid. Made to wait for 2 hours after a tiresome shift,eventually had to rebook as they were unable to sort and cancelled the first booking. So much for nationwide news about hotels supporting nhs. Requested tajeaway food to be delivered from reception which was agreed but failed. So was tired, could not sleep enough and left hungry, ready for the next shift in 6 hours. Phones dont work, so have to walk to reception even for simple queries. Poor and worned out fixtures. Not even a spoon to stir a cup of tea. I am surprised these places can still function in UK. 2 words, never ever.

Stayed 1 night in Mar 2020

8/10 Good

Tony, Isle of Wight

Business traveller

23 Mar 2020

Liked: Cleanliness, staff & service

It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

20 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller

19 Mar 2020

Liked: Cleanliness

Friendly and welcoming team, good location, plenty of free parking space, feel safe as a solo traveller

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner

18 Mar 2020

JOHNSON

Business traveller

5 Mar 2020

Liked: Staff & service, room comfort

Excellent staff and ok for the rooms

Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller

29 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was okay get what u pay for, staff helpful

Stayed 10 nights in Feb 2020

8/10 Good

Ken

28 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

4/10 Poor

MBatta, Plymouth

Travelled with group

21 Feb 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed here for 1 night. The hotel is in desperate need of refurbishment. Window is our room was a serious health and safety concern as it spanned from my knee height to almost the ceiling. When slid open, it did not have any rails. Being on the 2nd floor, that is an accident waiting to happen. Yes, it is a cheap hotel but I would not stay again.

Stayed 1 night in Feb 2020