Holiday Inn London - Luton Airport, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

Gym

Parking available

Air conditioning

Explore the area

Airport Way E, Blush House, Luton, England, LU2 9LF

University of Bedfordshire
2 min drive
Luton Mall
3 min drive
Grosvenor Casinos
3 min drive
London (LTN-Luton)
10 min walk

Room options

Premium Room, 1 Double Bed with Sofa bed

Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Standard Room

Sleeps 2
1 Twin Bed

Premium Room

Sleeps 2
1 Twin Bed

Premium Room, 2 Single Beds, Accessible

18 sq m
Sleeps 2
2 Twin Beds

Standard Room, 2 Single Beds

18 sq m
Sleeps 2
2 Twin Beds

Premium Room, 2 Single Beds

22 sq m
Sleeps 2
2 Twin Beds

Premium Room, 1 Double Bed

22 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

18 sq m
Sleeps 2
1 Double Bed

Premium Room, 1 Double Bed, Accessible

18 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

18 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Similar properties

Breakfast included

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Holiday Inn London - Luton Airport, an IHG Hotel

Hotel with a 24-hour fitness center, near University of Bedfordshire

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Change of towels is available on request.

Holiday Inn London - Luton Airport, an IHG Hotel offers 124 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Holiday Inn London - Luton Airport, an IHG Hotel's proximity to the airport gets high marks from our customers. During your stay, you'll be within walking distance of University of Bedfordshire. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy local cuisine while dining at Luton Airport Hotel
English breakfast served daily for a fee
Self parking and extended parking available for a fee
Amenities include a front-desk safe, locker space, and a business center
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the proximity to the airport
Just a 2-minute drive from University of Bedfordshire and a few minutes from Luton Mall

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Luton Airport, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 5:00 AM to 10:00 AM and on weekends from 5:30 AM to 10:30 AM.

Luton Airport Hotel - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Luton Airport Hotel - This bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Languages

Arabic, English, Greek, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Secured self parking on site (GBP 14 per night; includes in/out privileges)
Secured extended parking on site (GBP 14 per night)
Limited on-site parking
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 5:00 AM–10:00 AM on weekdays and 5:30 AM–10:30 AM on weekends: GBP 10 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Luton Airport Hotel
Luton Airport Hotel

Things to do

24-hour fitness centre

Family friendly

Free cots/infant beds
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Banquet hall
Front-desk safe
Lockers available
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff

Business services

Business centre
Conference centre (484 square feet of space)
Meeting rooms - 2

Outdoors

Outdoor furniture

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Shared fridge
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Pillow menu
Portable fan
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Toothbrush and toothpaste (on request)

Entertainment

42-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 20

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 40

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for GBP 10.0 per day.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10 per person
Secured self parking fee: GBP 14 per night (in/out privileges)
Secured extended parking fee: GBP 14 per night
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 40 (subject to availability)
Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Luton Airport

Encore Ramada London

Luton Airport Ramada

Ramada Encore London

Ramada Encore London Hotel Luton Airport

Ramada Encore London Luton Airport

Ramada Encore Luton Airport

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Ramada Luton Airport

Holiday Inn London Luton Airport Hotel

Holiday Inn London Luton Airport

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Holiday Inn London Luton Airport

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Holiday Inn London - Luton Airport, an IHG Hotel Hotel

Holiday Inn London - Luton Airport, an IHG Hotel Luton

Holiday Inn London - Luton Airport, an IHG Hotel Hotel Luton

Holiday Inn London - Luton Airport, an IHG Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

David

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport travel stay

Nice stay, restaurant service was not very good but manager rectified, TV remote not working in room to start, manager rectified

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport stay

Large room, comfortable, clean. Woken up by people talking in the next room, so soundproofing could be better.

Stayed 1 night in Aug 2024

2/10 Terrible

Rob

Travelled with family

16 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms too hot and broken air conditioning

Air conditioning didn’t work and room had no windows. Impossible to sleep due to the temperature of the room. Asked for a fan and told none were available. Asked again later when kids simply couldn’t sleep, and amazingly with some firm persuasion they found one, unfortunately this was too late for us and it ruined a nights sleep before an early flight. Poor reception service and room wasn’t particularly clean either

Stayed 1 night in Aug 2024

10/10 Excellent

Doreen

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was in a disabled room, set up for wheelchair, but it was on the second floor and I wondered how a disabled person would get out in an emergency if the lifts were shut down.

Stayed 1 night in Aug 2024

8/10 Good

Ahmed

14 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Teresa

8 Aug 2024

Liked: Staff & service, property conditions & facilities

Disliked: Room comfort

Stayed as flying from Luton the next morning. Room as a great size. Bathroom eqipment needed descaling and bed very uncomfortable. Left us both with a bad back in the morning. Food in the restaurant was good and staff very frienly and efficient.

Stayed 1 night in Aug 2024

2/10 Terrible

Carlena

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family

2 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

PAUL

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Mamun

Travelled with family

31 Jul 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The AC was out of commission. Complaints to the help desk yielded no solutions as the AC could neither be turned on nor could an alternative room be apparently provided. Even with two fans operating at full capacity the atmosphere in the room could only be described as dangerously suffocating, owing to no windows being present in the room that can be opened to the outside air to provide a suitable airflow through the room.

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Business traveller

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good airport parking

Stayed 1 night in Jul 2024

4/10 Poor

Dmitry

Travelled with family

28 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel itself is okay. It's walking distance from the airport and decent enough for a 1-ight stay. But what truly shocked me after my stay is how petty the hotel staff turned out to be. When we booked our stay, we chose a pre-paid dinner, and the waiter said that each of the guests had a 25 GBP limit to spend on any food from the menu. So we ordered the food, had our dinner and then flew off to another country in the morning. The next day I got a call from the hotel manager saying that I needed to pay 11 GBP for my dinner because the waiter had made a mistake, and we actually only had 20 GBP to spend on the dinner, not 25. The manager was asking me to call her back and tell her my credit card number over the phone so that she could charge me the remaining 11 GBP. It did bother her that it was the waiter's mistake in the first place, or that I was in another country where I had to pay extra charges for making international phone calls, or that telling your credit card number over the phone is wildly insecure. She was adamant that I needed to settle the bill asap. You would think that one of the largest hotel chains in the world should not bother customers with such petty requests, and quietly handle the situation themselves (especially given that it was caused by their own mistake). But looks like it is more important for Holiday Inn to charge me 11 pounds than look after its reputation.

Stayed 1 night in Jul 2024

10/10 Excellent

Krisztina

26 Jul 2024

Stayed 3 nights in Apr 2024

8/10 Good

richard

Travelled with family

21 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family

20 Jul 2024

Very professional and friendly staff

Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Travelled with partner

15 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ideal position, lovely staff.

Stayed 1 night in Jul 2024

10/10 Excellent

Emma

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were amazing - very helpful and informative

Stayed 1 night in Jul 2024

8/10 Good

Marsha

Travelled with family

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was clean and the staff was nice

Stayed 3 nights in Jul 2024

10/10 Excellent

glen

Travelled with family

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Candace

6 Jul 2024

Liked: Staff & service

Disliked: Cleanliness

For a quick overnight before my flight, it did the trick.

Stayed 1 night in Jul 2024

6/10 Okay

Lindsey

Travelled with family and small children

5 Jul 2024

Liked: Cleanliness

Prices for food extortionate, and the charge you an extra £14 to park in their own parking lot.

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Jul 2024

6/10 Okay

Jaylenn

2 Jul 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Close to the airport but not room was very average. No water bottle in room every though it was scorching hot that day/night

Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Travelled with partner

1 Jul 2024

Liked: Amenities

Clean and modern

Stayed 1 night in Jun 2024

10/10 Excellent

Danny

Travelled with family

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Big Thank You.

Booked last minute due to flight problems at Luton Airport. Staff were fantastic, very helpful and sincere. Would definitely recommend. Please note - I don't often leave any reviews but in this instance I really felt the staff deserved some praise!

Stayed 1 night in Jun 2024