A 24-hour front desk, express check-out, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Limited housekeeping is available.
Citi Hotel Luton offers 68 accommodations with air conditioning. Flat-screen televisions come with digital channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Citi Hotel Luton. During your stay, you're just a quick walk from Luton Mall. You'll find features like free WiFi in public areas.
Free WiFi
Services include luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Within a 10-minute walk of Luton Mall and University of Bedfordshire
Citi Hotel Luton offers its guests a vending machine and express check-out. Public spaces have free WiFi.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairwells
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
Digital channels
Flat-screen TV
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 5 per day (49 ft away)
Early check-in fee: GBP 15 (subject to availability)
Late check-out fee: GBP 15 (subject to availability)
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property is also known as
easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton
Citi Hotel Luton Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The men on reception were very helpful both gave me directions to local facilities and one obtained a hair dryer for me to use. The room was comfortable and clean and I slept well. It wasn't a problem for me as I had enough , however a couple may find a single pillow each not enough. Toiletries were lovely and I liked the fact it was not carpet flooring - so much cleaner.
Frances
Stayed 1 night in Sep 2024
6/10 Okay
masereka
21 Sept 2024
Stay at CitiHotel Luton
The room was clean, well lit with a window view to the street, that was amazing but the heating was poor, it was cold during the night.
Great staff. Had a room with a window but found okd tissue on floor and the main light didnt switch off so had to take the key out of its holder and again to turn on if you want to go to the bathroom. Floor is so creaky it must be heard on the floor below and neighbours. Otherwise convenient location
I liked how easy it us to get to the hotel from the train station and convenient location for shopping or food. Also room was very clean.
I did not like that the room was very cold - colder than the corridor... to keep warm had to keep under the duvet.
Also did not like that I could hear through walls when someone spoke behind them. All day and night somebody was either talking or banging on the neighbouring doors.
And no toilet brush by the toilet, meant I couldnt keep it as clean as I would like it to be.
And no tea/coffee facility.
Previously this was an Easy Hotel. Stopped here before, vowed never to return. The name change fooled me.
Plus points. Convenient for Bus and Railway Stations. Reasonable room temperature. Extremely helpful and friendly Reception Staff. Good wifi.
Negative points. The room is a plastic cell consisting of a bed and a small bedside table. No chair, no table. Nowhere to put clothes other than on the floor. The room had a window, but it couldn't be opened. The temperature could only be adjusted by contacting Reception. The bathroom was a moulded wetroom, erratic water pressure and a poor shower.
The simplest of things, the light switches have been made complicated requiring 2 visits by Reception staff to explain how to use them. A simple light switch.
To pay over £50 for a single night in a room like this is a complete rip off.
close to train staion perfect for me as as didnt walk around luton carrying bags the receptionist very helpful and friendly and approachable will definitely book again next time i need stay in luton only downside i can think of for for rooms arent that big so space could become a promblem for longer stays there is storage under bed but wasnt a promblem on my viat
Receptionist was really helpful friendly and professional, inside the hotel hall was a weird smell,the room was quite small and there was no wardrobe where to put the clothes also the toilet was ro small