White Hart, Exeter by Marston's Inns

3.0 star property

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Photo gallery for White Hart, Exeter by Marston's Inns

Reception
Front of property
Garden
Daily full breakfast (GBP 8.25 per person)
Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
66 South Street, Exeter, England, EX1 1EE
  • Exeter's Historic Quayside
    ‪2 min walk‬
  • Exeter Cathedral
    ‪3 min walk‬
  • University of Exeter
    ‪17 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪22 min drive‬

Room options

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

White Hart, Exeter by Marston's Inns

Hotel with a 24-hour front desk, a short walk to Exeter Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
White Hart, Exeter by Marston's Inns offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at White Hart, Exeter by Marston's Inns. During your stay, you're just a quick walk from Exeter Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 5 meeting rooms, an elevator, and a terrace
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Exeter Cathedral and a 3-minute drive from University of Exeter
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. White Hart, Exeter by Marston's Inns also features a terrace, a garden, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Exeter hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.
White Hart, Exeter by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per night)
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 8.25 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Large vehicles cannot be accommodated at the property.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 8.25 per person
  • Self parking fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

White Hart Hotel Exeter
White Hart Exeter
White Hart Hotel Marston's Inns Exeter
White Hart Marston's Exeter
White Hart Hotel by Marston's Inns
White Hart, Exeter by Marston's Inns Hotel
White Hart, Exeter by Marston's Inns Exeter
White Hart, Exeter by Marston's Inns Hotel Exeter

White Hart, Exeter by Marston's Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
Not the way hotel breakfasts used to be.
Overall the stay was fine, just a few minor issues, check in was smooth and welcoming, Carpark was fine at an additional £5 for the overnight until noon which worked for our stay, the room was bigger than what we expected with the tea and coffee in the room, the toilet seat was not fitted correctly, which was lack of skilled maintenance team as it was clear the brackets holding the seat were the wrong way round, on arrival the window was open and a little cold, so I opened the radiator valve to heat the room as it was closed, but unfortunately there was so much air in the system we only had 1” at the bottom of the radiator to warm the room, this also made the radiator make lots of running water noise, at 3AM I had to turn it off. We prepaid for fry up breakfast with the online check in service, in the morning there was some confusion with the girl as it stated fry up and including Continental selection, she said different, we did get it resolved though the current system in my opinion isn’t working as the adjacent table also had issues with ordering, I think the breakfast menu needs to be replaced with a more simple you can pick 7 items or 9 items if they want to reduce what you get, overall the stay was fine and I would stay again, I’m guessing they are trying to save some money on the breakfast but still trying to please the customer, I would rather pay an extra couple of pounds to have a eat/select what I want as what they have at the moment left me a little disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness
Unique venue with cobbled courtyard. Practically in the centre of town. Easy walk to Cathedral Green and car park next door. Rooms were clean and tidy, although no complementary biscuits. Breakfast was good except only 1x cup of tea with English breakfast not a pot or endless tea(s)
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 3 nights in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay as always
We come to Exeter 2/3 times a year. We always stay at the White Hart The staff are always helpful and the rooms are always clean and tidy. Anything we need has always been taken care of. It's so close to the centre of Exeter. We shall be back early next year.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

Max

Stayed 1 night in Dec 2024

8/10 Good

STEPHEN

Liked: Staff & service
White Hart Pub and Hotel Exeter
The White Hart is a very very old establishment, apparently the oldest pub in Exeter, so obviously it has character, the pub itself is warm and friendly, like most pubs today unfortunately there are not many staff around, and what staff there are , they are performing multiple jobs , reception, bar, taking food orders etc, so sometimes it felt like no one was around, but it was ok and once someone was around you got served with a smile, but I would imagine if it got busy as it did suddenly at breakfast when everyone came down at once then things would go slow and wrong, luckily we got down first and was ahead of the rush, the room we had was adequate, only for one night and we got a great deal on it , but it was tired, and in need of a makeover, quite tatty and dark , but warm and dry , it was ok
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Inga

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel for this price
I am happy with the hotel and room in general. Some repair works needs to be done but it was simple and cosy. Staff was really nice. For the price i paid it was amazing . Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Very good value for money, staff friendly and helpful, would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Location, easy to find it close to town. Comfy bed and good.nights sleep. Excellent snd nice.touch with a well priced car park
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing decline
I have stayed here numerous times over the past 25 years, sadly, over the past 4-5 years the decline has been huge. The quirkiness of the place used to be really appealing, breakfast used to be excellent and the long-time staff really friendly and helpful. Sadly the whole place looks in need of more than a little TLC. The first room we were given was dingy, dark, dirty and had net curtains with big holes. I asked for another room, which was a little better, but still one of the bedside lights didn’t work, the fan in the bathroom didn’t work, the linings to the curtains were in shreds, windows dirty inside and out. We gave the place another chance with this stay, but unless massive changes are made, this will be the last time we stay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great price. Staff were friendly, the pub was nice & a good nights sleep had. Very happy to recommend & will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Disliked: Staff & service, property conditions & facilities
Room in poor condition
Stayed 2 nights in Oct 2024

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were excellent and we were warmly greeted on our arrival. Room had everything we needed and the bed was very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Dr Timothy C

Disliked: Cleanliness, property conditions & facilities, room comfort
I will never use Hotels.com again
This review is targeted at Hotels.com, NOT at the White Hart Exeter itself. We paid the full hotel fee upfront but then when we arrived, we were told by the hotel that the car-park fee was extra. We had to pay for 2 nights’ car parking fee. There was no mention of this on the Hotel.com website. Also, we paid via an mbna card which stated that we would get 5% discount if we used their website to book this hotel. Hotels.com ended this offer on the very day we made payment … and mysteriously re-introduced it the day after payment was made. We will NEVER use Hotels.com again.
Stayed 2 nights in Oct 2024

8/10 Good

Geoffrey

Stayed 1 night in Oct 2024

8/10 Good

Robin, Nottingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central with good facilities, being part of a pub with a good food menu located in a historic building with a rambling layout that’s full of character. The hotel is a more recent annex. The furnishings are a bit dated, but it’s comfortable, clean, quiet and good value on the night I stayed.
Stayed 1 night in Oct 2024