The City Gate Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Room service

Pet-friendly

Breakfast available

Housekeeping

Air conditioning

Explore the area

Iron Bridge, Lower North Street, Exeter, England, EX4 3RB

Royal Albert Museum and Art Gallery
3 min walk
Gandy Street
3 min walk
Guildhall Shopping Centre
4 min walk
Exeter (EXT-Exeter Intl.)
28 min drive

Room options

Superior Double Room

Sleeps 2
1 Queen Bed

Double Room

Sleeps 2
1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

Sleeps 3
2 Twin Beds

Deluxe Double Room

Sleeps 3
1 King Bed

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Spa

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Art Deco inn with a restaurant and a bar

A restaurant, a bar/lounge, and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a TV in a common area are onsite.

The City Gate Hotel offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The City Gate Hotel. During your stay, you're just a quick walk from Harlequins Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Amenities include a front-desk safe, a meeting room, and a terrace
Just a 2-minute drive from University of Exeter and 15 minutes from Dartmoor National Park
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at The City Gate Hotel.

This 4-star Exeter inn is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 10:00 AM.

The City Gate Hotel has a restaurant on site.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Full breakfast available for a fee 7 AM–10:00 AM on weekdays and 8 AM–10:00 AM on weekends: GBP 15 for adults and GBP 15 for children
1 restaurant
1 bar
Room service available

Family friendly

Soundproofed rooms

Conveniences

Front-desk safe

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Business services

A meeting room

Outdoors

Garden
Terrace

Accessibility

This property does not have any lifts

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower/bath combination
Towels

Entertainment

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Minibar

Desk
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets: GBP 20 per accommodation, per stay, plus a one-time cleaning fee of GBP 20
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 15.0 per night.

Cribs (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
Pet fee: GBP 20 per accommodation, per stay plus GBP 20 one-time cleaning fee
Service animals are exempt from fees
Late check-out fee: GBP 25.00 (subject to availability)
Crib (infant bed) fee: GBP 15.0 per night
Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

City Gate Exeter

City Gate Hotel

City Gate Hotel Exeter

Hotel City Gate

The City Gate Hotel Exeter, Devon

City Gate

The City Gate Hotel Exeter Devon

The City Gate Hotel Inn

The City Gate Hotel Exeter

The City Gate Hotel Inn Exeter

The City Gate Hotel Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

James

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good service in a very nicely renovated hotel. Good breakfast and reasonable prices

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice little place. Friendly staff

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and friendly staff

Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quaint little boutique hotel with plenty of gathering space when traveling with others. The not so secret garden is an awesome place to eat, drink and socialize. The staff are so nice and helpful!

Stayed 2 nights in Aug 2024

10/10 Excellent

nicola

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very close to town but in a nice quiet area. The rooms were excellent and everything of high quality. The pub itself was lovely, a very cool and unique place to stay.

Stayed 3 nights in Jul 2024

4/10 Poor

Laura

Travelled with partner

17 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Our check in was lovely, as was the waitress service at breakfast but for £260 the room was in a poor state and definitely not worth the money paid. We have written an email to the property to explain our disappointment. The room was dirty and in need of some immediate maintenance and we had no hot water at all during our stay (had cold showers for our daughters graduation) We reported this but received no response at all. The poor breakfast waitress was running around trying to do everything in her own at 8:30am in the morning. Absolutely not £260 of accommodation I’m afraid. Beautiful building but not looked after or maintained.

Stayed 1 night in Jul 2024

10/10 Excellent

peter

Business traveller

3 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Peter

2 Jul 2024

Liked: Property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Monnie

28 Jun 2024

8/10 Good

Verified traveller

Business traveller

28 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute & Cosy

Lovely room, super comfy bed with quality amenities & furnishing. As a solo traveller I was a bit uncertain about no night staff/security but I felt safe & secure in the end. Would stay again

Stayed 1 night in Jun 2024

10/10 Excellent

Sivambigai

Business traveller

19 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room and in a nice location. Friendly staff and helpful :)

Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with partner

18 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay, Ive stayed at citygate a few times and always very happy. The rooms are clean but cosy, with a luxury feel

Stayed 1 night in Mar 2024

8/10 Good

craig

Business traveller

6 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good. Rooms nice and tidy Sky to a bonus Breakfast was nice Only downer was I was locked out of room due to door lock battery dead and had to move rooms for my second night. I was only out of my room for 20-3ins so again. On issue, staff did what t

Stayed 2 nights in Jun 2024

10/10 Excellent

David

3 Jun 2024

Stayed 1 night in May 2024

10/10 Excellent

Jean

28 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

8/10 Good

Michael

26 May 2024

Stayed 1 night in May 2024

8/10 Good

Martin

20 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Nicely appointed room and nicely decorated. A bit of wear and tear but otherwise very good

Stayed 1 night in May 2024

10/10 Excellent

Yvette

Travelled with partner

16 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First of all the property was amazing. The pub/restaurant was cozy and beautiful. Our room was comfortable and very clean. The staff were very attentive and helpful. We had issues with our tv and also transportation issues due to train strikes. The staff helped us immediately and made our stay very enjoyable. Lastly, the breakfast was amazing. Thank you !!

Stayed 1 night in May 2024

10/10 Excellent

Richard

7 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Comfortable room in the heart of the city. We enjoyed our stay here!

Stayed 1 night in May 2024

8/10 Good

Danielle

28 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city centre hotel

Really nice hotel near the city centre. Very short walk away from train stations (Exeter Central and Exeter St David's) and the cathedral. The room was a great size and very clean. There was also some complimentary port and flapjacks which was a lovely surprise when we arrived. The breakfast was really tasty and decently priced (£15 for a cooked breakfast, unlimited hot drinks, and a small continental breakfast buffet). Only negative for me was that it was sometimes quite hard to find a member of staff. There was no one on the reception desk when we wanted to check in/out, but managed to get someone from the bar to help us both times. Staff were very friendly - just a bit elusive!

Stayed 1 night in Apr 2024

8/10 Good

Cara

4 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very kind staff, good location, lovely decor, and sweet welcome gift. Walls are thin, however, with slopping and creaking floors (and bed), and an overly complicated and temperamental TV. Have already noted to management that the WiFi requires far too much personal information in order to log in. Feels intrusive and corporate for an otherwise homey place.

Stayed 2 nights in Apr 2024

10/10 Excellent

Louise

Travelled with family

2 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel with very friendly staff. Perfect location for the town centre. Clean and modern rooms with everything you need. Will definitely stay again.

Stayed 1 night in Mar 2024