Mercure Exeter Southgate Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

Explore the area

Southernhay East, Exeter, England, EX1 1QF

Exeter's Historic Quayside
‪3 min walk‬
Barnfield Theatre
‪4 min walk‬
Exeter Cathedral
‪6 min walk‬
Exeter (EXT-Exeter Intl.)
‪17 min drive‬

Room options

In-room safe, desk, blackout curtains, soundproofing

Family Room, 1 Double Bed (Classic)

Good

15 sq m
Sleeps 4
1 Double Bed

Privilege, Room, 1 Double Bed

Wonderful

14 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

Wonderful

14 sq m
Sleeps 2
2 Twin Beds

Classic Twin Room, 1 Double Bed

Very good

14 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Family-friendly hotel with a health club and a sauna

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.

Mercure Exeter Southgate Hotel offers 156 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool.

Our customers tell us they can't get enough of Mercure Exeter Southgate Hotel's great location. During your stay, you're just a quick walk from City Wall. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool or soak in the spa tub
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym and a sauna
Guests have great things to say about the helpful staff and the pool
Steps from City Wall and 3 minutes by foot from Exeter's Historic Quayside
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

As a guest of Mercure Exeter Southgate Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 151 square feet (14 square meters) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the family-friendly Mercure Exeter Southgate Hotel. Parking is available for a fee.

This 4-star Exeter hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Mercure Exeter Southgate Hotel has a restaurant serving lunch and dinner.

24-hour room service is available.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 15.00 per night)
On-site parking includes off-street options

Food and drink

English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 16.50 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Gate House Restaurant

Things to do

Fitness centre
Indoor pool
Sauna
A hot tub

Family friendly

Children's games
Free rollaway/extra beds
High chair
Indoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Business services

Conference space (151 square feet)
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 112
Visual fire alarm
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 102
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free rollaway beds

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Food and drink

Champagne service
Coffee/tea maker

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.50 per person
Self parking fee: GBP 15.00 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate

Exeter Southgate

Exeter Southgate Hotel

Mercure Exeter

Mercure Exeter Southgate

Mercure Exeter Southgate Hotel

Mercure Hotel Exeter

Mercure Southgate

Mercure Southgate Hotel

Southgate Exeter

Accor Southgate Exeter

Mercure Exeter Southgate Hotel Devon

Mercure Exeter Southgate

Mercure Exeter Southgate Hotel Hotel

Mercure Exeter Southgate Hotel Exeter

Mercure Exeter Southgate Hotel Hotel Exeter

Mercure Exeter Southgate Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Emma

18 Oct 2024

Disliked: Cleanliness

Stayed 2 nights in Oct 2024

4/10 Poor

Melissa

Business traveller

17 Oct 2024

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

NICK

Business traveller

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V Good - nice clean room, good breakfast and helpful staff

Stayed 1 night in Oct 2024

8/10 Good

Alice

14 Oct 2024

Liked: Staff & service, property conditions & facilities

Lovely bathroom and shower. Disappointed that I booked this hotel because it has a pool but we had to pay extra to use it

Stayed 1 night in Oct 2024

8/10 Good

Mark

13 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Its a lovely hotel, having to pay 15 pn for car is ridiculous, plus when you pay for your stay they cant tell you what the taxes are for, we didnt eat here as there was a whetherspoons just round corner.

Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Business traveller

12 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Expected to pay for car parking so can’t complain. Breakfast was average. Didn’t like the fact that you had to play to use the pool. But would stay again for a stop over.

Stayed 1 night in Oct 2024

10/10 Excellent

Naomi

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

Harry

9 Oct 2024

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable beds & clean, spacious rooms. Parking is a rip-off at £15 overnight.

Stayed 1 night in Oct 2024

4/10 Poor

Laura

5 Oct 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Robert

5 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Andy

4 Oct 2024

Liked: Cleanliness, room comfort

Stay on 27th September

TV did not work, only realised at 10.40pm Reception offered to come along however we were ready for bed so didn’t want anyone in the room at that time Fan in the bathroom ran all night and didn’t switch off …. which was very noisy TV not working and a fan not switching off should be found prior to a guests stay Reception on checking out of the property showed zero interest or empathy

Stayed 1 night in Sep 2024

10/10 Excellent

kevin

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, lovely staff.

Stayed 1 night in Oct 2024

8/10 Good

Richard

Business traveller

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay in a great hotel

Stayed 1 night in Sep 2024

8/10 Good

Mike

Business traveller

27 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

At one £193.94 it was a lot more expensive than it usually is, particularly as there was nothing special on in the city and charging £10 to use the pool on top of that is a joke

Stayed 1 night in Sep 2024