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Hotel Du Vin Exeter

4-star property
Magdalen Street, Exeter, England (01) 562 1066
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3.9 out of 5
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See all 15 ebookers Reviews

"Bed is definitely not a king-size as it was advertised. But room was nice " More

By a verified traveller on Wed 09 Jun 2021

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Cosy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Du Vin Exeter. During your stay, you're just a quick walk from City Wall. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with deep-tissue massages, body scrubs or body wraps at The Magdalen Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from University of Exeter and 13 minutes from Dartmoor National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Du Vin Exeter ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Du Vin Exeter

Everyone (13) Couples (2)
4 out of 5

Posted by , from Reading on 8 Nov 2021

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4 out of 5
Bed is definitely not a king-size as it was advertised. But room was nice

Posted by on 9 Jun 2021

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Comment from Hotel Management

10 Jun 2021 by Petra GM

Many thanks for taking the time to give us a review. The bed sizes should certainly be as advertised, but I will confirm. Glad this did not detract from your stay and we look forward to welcoming you back soon

5 out of 5
Very good and helpful staff. The restaurant provides good food, The breakfast is a la carte .

Posted by on 27 Aug 2019

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Comment from Hotel Management

1 Sep 2019 by Fiona D

Thank you for your lovely comments.

3 out of 5
Room wasn’t very clean. Robes had stains on them. We were first shown to a room with no window and then only room offered overlooked cat park and had dirty windows. Nice bed and bathroom but toilet room was smelly. On plus side great public rooms for relaxing and working. Lovely garden and breakfast dining space plus gym and indoor pool. Central location. I’d say to book a high room at rear of the property for the best views.

Posted by on 5 Jul 2019

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Comment from Hotel Management

7 Jul 2019 by Fiona D

Thank you for your feedback which will be sharers with the team. We are sorry you experienced hygiene problems.

3 out of 5

Good hotel let down by poor food.

I’d stayed at this hotel a couple of years ago and was looking forward to going back, especially as we were celebrating a special occasion. Whilst the hotel still has a nice ambience and the staff are great - it seems the food standards have really dropped. Which is a problem given that the hotel du vin brand is all about good food and wine. The fish for our evening meal was over cooked and dry. The breakfast was limp and greasy. Oh and by the way, it’s not just me being picky - the next day I spoke with a couple of colleagues who live in Exeter and they said they don’t eat at the hotel anymore. In fact one said you get a better French bistro meal at Cote! So come on HDV - up your game!

Posted by on 20 May 2018

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Comment from Hotel Management

23 May 2018 by Fiona D

Thank you for you r feedback - I am sorry to hear you were disappointed with your food. We have shared your feedback with the team and they will put actions in place to address your concerns. Kind regards Fiona Darde

5 out of 5
Great stay in a beautiful hotel in central Exeter.

Posted by , from london on 15 May 2018

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Comment from Hotel Management

23 May 2018 by Fiona D

Thank you fro your positive feedback. We hope to welcome you back soon. Kind regards Fiona D

4 out of 5
Dog friendly room with wooden floor and plenty of space Such friendly staff and very efficient

Posted by on 12 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by Fiona D

Thank you for your lovely feedback.

3 out of 5

Nice hotel but next to busy road.

Traffic noise throughout the night means no sleep.

Posted by on 5 Dec 2017

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Comment from Hotel Management

7 Dec 2017 by Fiona Darde

Dear Guest I'm sorry to learn you were disturbed by traffic during the night. Whilst we are in the heart of the city, our guests are not normally disturbed. Please request a quiet room on your next visit. Kind regards Fiona Darde

3 out of 5

Single room,1 night

Overall it wasn't what I ordered! I booked a double room but due to overbooking and being the only one staying I was bumped to a single room which wasn't ideal. However they compensated me and included breakfast though service was slow and I don't think I've ever had such badly cooked boiled eggs especially when I asked for hard boiled. Service in the bar was slow. Menus were hard to come by and I had to go to the bar to order. Whilst it was pleasant it is frustrating when a weekend away has flaws.

Posted by , from Dorset on 17 Aug 2017

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4 out of 5

Lovely hotel and grounds close to Exeter centre

Had a lovely weekend away at this hotel, the building is lovely and the rooms were very comfortable, but quite small. My only concern was when I looked under the bed, it was thick with dust. We ate in the restaurant on our first night and it was very good. over all a very pleasant and relaxing place to stay.

Posted by on 7 Aug 2017

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About the Hotel Du Vin Exeter

Location Magdalen Street, Exeter, England EX2 4HY

Property Features

Hotel Du Vin Exeter offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the eco-certified Hotel Du Vin Exeter. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Exeter hotel is smoke free.

  • 59 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Exeter (EXS-Exeter St Thomas Train Station) (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Du Vin Exeter offers 59 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.

Hotel Du Vin Exeter has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body scrubs.

  • Deep tissue massage
  • Prenatal massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 20.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magdalen Chapter
  • Magdalen Chapter Aparthotel
  • Magdalen Chapter Aparthotel Exeter
  • Magdalen Chapter Exeter
  • The Magdalen Chapter Exeter, Devon
  • Magdalen Chapter Hotel Exeter
  • Magdalen Chapter Hotel
  • HOTEL Vin Exeter
  • HOTEL Vin
  • Vin Exeter
  • Hotel Du Vin Exeter Devon
  • Hotel Du Vin Exeter Hotel
  • Hotel Du Vin Exeter Exeter
  • Hotel Du Vin Exeter Hotel Exeter

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.