Georgian hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and an arcade/game room are onsite.
The Townhouse Chester offers 30 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
During your stay at The Townhouse Chester, you're just a quick walk from Chester City Walls. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Steps from Grosvenor Museum and Dewa Roman Experience
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, an arcade/game room, and gift shops/newsstands are also featured at the eco-certified The Townhouse Chester.
Smoking is allowed in designated areas at this 3-star Chester hotel.
For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
The Townhouse Chester has a restaurant on site.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (GBP 10 per night); discounts available
Food and drink
Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Family friendly
Arcade/game room
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Guidebooks
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Terrace
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Laptop workspace
Mobile key entry
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: GBP 10 per pet, per night
Maximum 2 pets
Food and water bowls and an off-leash area are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Cribs (infant beds) are available for GBP 20.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 13.95 per person
Nearby parking fee: GBP 10 per night (1640 ft away)
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 10.00 (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
Crib (infant bed) fee: GBP 20.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
An early check-in may be available by prior arrangement.
We should mention
This hotel caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection
The Townhouse Chester Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 135 out of 298 reviews
10 - Excellent
135
Rating 8 - Good. 101 out of 298 reviews
8 - Good
101
Rating 6 - Okay. 35 out of 298 reviews
6 - Okay
35
Rating 4 - Poor. 18 out of 298 reviews
4 - Poor
18
Rating 2 - Terrible. 9 out of 298 reviews
2 - Terrible
9
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Nick
18 Dec 2024
Nick
Stayed 1 night in Nov 2024
6/10 Okay
chris
Travelled with family
7 Nov 2024
Disliked: Cleanliness
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely.
I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have.
Nice staff, breakfast was very good
We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel