The Chester Grosvenor

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym
Bar
24/7 front desk

Explore the area

Eastgate Street, Chester, England, CH1 1LT

Chester Cathedral
‪2 min walk‬
Chester City Walls
‪7 min walk‬
Chester Racecourse
‪9 min walk‬
Manchester (MAN)
‪47 min drive‬

Room options

Suite

Sleeps 3
1 King Bed

Classic Double Room

25 sq m
Sleeps 3
1 Queen Bed

Deluxe Room

25 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Executive Room

Sleeps 3
1 King Bed OR 2 Twin Beds

Superior Double Room

Sleeps 3
1 King Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Luxury hotel with 2 restaurants and a full-service spa

This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.

The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Our customers tell us they can't get enough of the free breakfast at The Chester Grosvenor. During your stay, you're just a quick walk from Chester City Walls. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.

Free continental breakfast served daily
Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
Valet parking and self parking available for a fee
Treat yourself to body treatments, massages, or body wraps at Grosvenor Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the spaciousness and overall comfort
Within a 10-minute walk of Chester City Walls and Chester Racecourse

The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

Guests are served free continental breakfast daily.

Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.

La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Onsite parking available only on request
Parking on site (GBP 10 per night)
Secured, covered valet parking on site (GBP 25 per night)

Food and drink

Free continental breakfast available daily
2 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

La Brasserie
Simon Radley Fine Dining
The Arkle Bar and Lounge

Things to do

Full-service spa
Gym
Library
Sauna
Steam room

Family friendly

Cot (surcharge)
In-room babysitting
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Full-service spa

Body scrubs
Body wraps
Deep-tissue massages
Facials
Manicures/pedicures
Sauna
Spa open daily
Spa treatment rooms
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Blackout drapes
Cot (surcharge)
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

LED TV with premium channels

Food and drink

24-hour room service
Minibar

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:

One of the dining venues

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.0 per night.

Cribs (infant beds) are available for GBP 17.5 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 10.00 per night
Covered valet parking fee: GBP 25.00 per night
Crib (infant bed) fee: GBP 17.5 per stay
Rollaway bed fee: GBP 35.0 per night
Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor

Chester Grosvenor Hotel

Grosvenor Chester

The Chester Grosvenor Hotel Chester

The Chester Grosvenor Hotel

The Chester Grosvenor Chester

The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Manjit

Travelled with partner

23 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!

Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Travelled with group

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Chester

Very nice comfortable hotel in superb location. Excellent room and service.

Stayed 1 night in Dec 2024

8/10 Good

Sheila

Travelled with partner

16 Dec 2024

Lovely hotel with superb location and beautiful Christmas decorations. Thought the festive menu in the Brasserie was way overpriced

Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

16 Dec 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Joanna

Travelled with group

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

15 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

VAL

Travelled with group

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEEDS UPDATING

GETS QUITE WARM IN ROOM AND CANNOT OPEN THE WINDOWS. ROOMS DATED BUT VERY COMFORTABLE. HAD A LOVELY STAY MRS VAL DARCY

Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

13 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

ALASTAIR

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape from the kids

Weve had an excellent stay, nothing was ever too much trouble, excellent staff, room was excellent excellent breakfast

Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Cristiano

7 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

6 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

The staff were the jewel in this crown . Friendly, professional and attentive to detail

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Travelled with group

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas at The Grosvenor Chester

Beautiful hotel and staff just perfect. Christmas decorations very dpecial

Stayed 1 night in Dec 2024

10/10 Excellent

William, London

Business traveller

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I arrived quite late for a one-night stay, but the experience was truly memorable thanks to the exceptional staff. From the evening check-in to the morning team, everyone was incredibly friendly and welcoming—it’s clear they are well-trained and dedicated to providing top-notch service. I was pleasantly surprised to be upgraded to a stunning suite that made my visit all the more special. The only minor hiccup? The half bottle of wine from the mini bar was priced at £22, which felt a bit steep for what it was. Overall, though, my stay was fantastic, and Chester is fortunate to have such a gem as the Grosvenor!

Stayed 1 night in Dec 2024

10/10 Excellent

Seth

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family

4 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I treated my husband to a night at the Chester Grosvenor for his birthday, and what a special night it was. Check in was smooth, and I was pleasantly surprised to be told continental breakfast was included in my rate (I had forgotten), or you can upgrade to a full cooked for around £12pp. The room was large, with a huge bed and a nice large clean bathroom. Our meal in La Brasserie was just delightful, my husband is still raving about the pig cheeks starter, the venison main he had, and the artisan cheeses to finish off with. Our first time to have a bottle of Lebanese wine too! All very nice. We finished off with a night cap at the bar. The hotel was decked out all Christmassy as our stay was end of November and it looked so pretty. All the staff are so friendly and like to have a joke with you. We will definitely be back here.

Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas short break

Another lovely stay at The Chester Grosvenor. We had a complimentary upgrade to an executive room which was a nice surprise. Staff helpful and polite. Good breakfast, we chose the continental breakfast this time but had a full breakfast the last time that we stayed. Beautifully decorated for Christmas. We hope to return again.

Stayed 1 night in Nov 2024

10/10 Excellent

D

26 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Shauna

Travelled with group

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel. Very Christmassy. Staff friendly and helpful. Only issue was bed was vv hard. Staff did put in mattress topper but still pretty uncomfortable.

Stayed 2 nights in Nov 2024