The Chester Grosvenor

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Gym

Room service

Explore the area

Eastgate Street, Chester, England, CH1 1LT

The Rows of Chester
1 min walk
Eastgate Clock
1 min walk
Chester Cathedral
2 min walk
Chester (CEG-Hawarden)
34 min drive

Room options

Suite

Sleeps 3
1 King Bed

Classic Double Room

25 sq m
Sleeps 3
1 Queen Bed

Deluxe Room

25 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Executive Room

Sleeps 3
1 King Bed OR 2 Twin Beds

Superior Double Room

Sleeps 3
1 King Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Luxury hotel with 2 restaurants and a full-service spa

This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.

The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Our customers tell us they can't get enough of the free breakfast at The Chester Grosvenor. During your stay, you're just a quick walk from Chester City Walls. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.

Free continental breakfast served daily
Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
Valet parking and self parking available for a fee
Treat yourself to deep-tissue massages, body wraps, or facials at Grosvenor Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the spaciousness and overall comfort
5 minutes by car from Chester City Walls and 7 minutes from Chester Zoo

The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

Guests are served free continental breakfast daily.

Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.

La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Self parking on site (GBP 10.00 per night)
Secured covered valet parking on site (GBP 25.00 per night)
Height restrictions apply for on-site parking
Limo/town car service

Food and drink

Free continental breakfast available daily
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Simon Radley Fine Dining
La Brasserie
The Arkle Bar and Lounge

Things to do

Fitness centre
Full-service spa
Sauna
Steam room

Family friendly

Cots/infant beds (surcharge)
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Cots/infant beds (surcharge)
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

LED TV
Premium channels

Food and drink

Minibar

Connecting rooms available
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:

One of the dining venues

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.0 per night.

Cribs (infant beds) are available for GBP 17.5 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 10.00 per night
Covered valet parking fee: GBP 25.00 per night
Crib (infant bed) fee: GBP 17.5 per stay
Rollaway bed fee: GBP 35.0 per night
Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor

Chester Grosvenor Hotel

Grosvenor Chester

The Chester Grosvenor Hotel Chester

The Chester Grosvenor Hotel

The Chester Grosvenor Chester

The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Terry

25 Aug 2024

Liked: Amenities

Stayed 1 night in Aug 2024

8/10 Good

Sue

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

David

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Siew

Travelled with family, Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked 3 rooms and my family and I were treated extremely well. I recommend without reservation.

Stayed 6 nights in Aug 2024

8/10 Good

Edmund

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would rate this hotel excellent and would definitely think about staying again, the staff and cleanliness excellent

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic overnight stay in the beautiful hotel

Stayed 1 night in Aug 2024

10/10 Excellent

Sue

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything about this hotel was brilliant and lived up to all expectations

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Liverpool

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel room had no views just inside rooftop .

Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, amenities

Noisy air conditioning in room kept us awake. Bath had seen better days -peeling paint and cracks around around plug area. Poorly designed placement of sockets -using the kettle we had to crouch on floor and no sockets near bed to charge mobilee!

Stayed 1 night in Aug 2024

10/10 Excellent

Nichola

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was exceptional, only little thing bed is too hard (but everyone is different)

Stayed 1 night in Aug 2024

10/10 Excellent

Carole

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very special place 😊

As amazing as ever, this is our come to place when we can afford it, this time for my beloveds birthday x

Stayed 1 night in Aug 2024

10/10 Excellent

Eileen

Travelled with partner

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was lovely, staff were very courteous and helpful nothing was too much trouble. Our room on the 4th floor was quiet, and it was really good to be able to open a window properly. Bed was extremely comfortable,and room service breakfast was a real treat

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfotable hotel and well located

Stayed 1 night in May 2024

10/10 Excellent

Pamela

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

10 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Lisa

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK

Good location, nice room, nice spa. They made a mistake with the bill which I had to come back to sort out which was annoying. I went on a Sunday so it was a good price, but I think the Friday and Saturday night rates are overpriced.

Stayed 1 night in Jul 2024

10/10 Excellent

Connor

Travelled with family and small children

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were absolutely amazing. They offered a range of services during our stay and were so welcoming. If I stay in Chester again I will definitely be staying here. The parking makes everything so much easier too

Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very central

Stayed 1 night in Jul 2024

8/10 Good

Jay

4 Aug 2024

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

4 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a very beautiful hotel. The room was large the curtains wallpaper so gorgeous ! The dining room was great, David at the bar went out if his way to find the cider that was my favorite, Aspall. The English breakfast, generous was the best that I have had in the past 2 weeks of traveling across UK & Scotland. You will love being here. Kieran checked us into our room and was helpful. The parking was way in the shopping mall on level 2

Stayed 1 night in Jul 2024