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The Boathouse & Riverside Rooms

4-star property
21 The Groves, Chester, England (01) 562 1066
Choose Dates
4.2 out of 5
Very good!
See all 9 ebookers Reviews

"We have been here couple times now. Our first experience being very good. This time I was slightly disappointed I'm a little fussy with food so I do c ... " More

By a verified traveller on Mon 19 Jun 2023

Points Of Interest

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room with Wet Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Boathouse & Riverside Rooms. During your stay, you're just a quick walk from Grosvenor Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Boathouse
  • English breakfast served daily for a fee
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse

The Boathouse & Riverside Rooms ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Boathouse & Riverside Rooms

Everyone (3) Couples (5) Family (1)
3 out of 5
We have been here couple times now. Our first experience being very good. This time I was slightly disappointed I'm a little fussy with food so I do change things. But doing that meal looks tiny. Last time they were happy to ask if I wanted extra chips or something this time no option got what I got. Same breakfast aswell an extra sausage or bacon would be nice or to be asked at least. Also assumed I wanted fried eggs. NEED TO ASK. Thinking about it now it's a little expensive for what you get. It's a nice area by the river thaugh.

Posted by on 19 Jun 2023

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Comment from Hotel Management

26 Jun 2023 by Laura

Thank you for taking the time to leave us your feedback. I'm sorry you were left feeling slightly let down this time, as you can see from your previous stays, this is not the norm for us.We always do check backs during your dining experience, so if you would like anything extra, please ask and our servers will look after you.That is the spec for how our breakfasts are served, but again we would've gladly got you more meat items had you requested.Again, i apologise we fell short for you on this occasion.

5 out of 5
Everything was really nice Staff food and my stay as a whole was great

Posted by on 17 Oct 2022

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5 out of 5
Excellent location on river. Good quality tea and coffee in room. Excellent breakfast. Comfortable beds. Room was very clean but more attention to detail required with flooring in restaurant area.

Posted by on 4 Aug 2021

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1 out of 5
Make sure you don’t get room 1 or 2 as they are not in the photos and look nothing like what’s advertised.

Posted by on 23 Aug 2020

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Comment from Hotel Management

17 Oct 2020 by Hannah Graham, Assistant Manager

I believe we have discussed your stay further. Hope you're staying safe.

5 out of 5
Riverside location, friendliness of staff, good food and drink, highly recommended.

Posted by , from Bury, Lancashire, UK on 1 Mar 2020

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5 out of 5
location is perfect, stayed here a few times now and cannot fault.

Posted by on 2 Dec 2019

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4 out of 5
Beautiful location beside the river. Staff very helpful. Comfortable bed and room was good. Noise from adjacent rooms plumbing was a negative but overall good to excellent

Posted by on 17 Apr 2019

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5 out of 5

Posted by on 20 Feb 2019

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5 out of 5
Hotel is in a excellent location for the city centre, nice river walks and boat trips, great breakfast and also free parking.

Posted by , from Derbyshire on 29 Jan 2019

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About the The Boathouse & Riverside Rooms

Location 21 The Groves, Chester, England CH1 1SD

Renovations + Closures

The following facilities or services will be unavailable from October 14 2024 to November 13 2024 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

The property will be renovating from 14 October 2024 to 11 November 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue

During renovations, the inn will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Chester inn.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Chester Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The Boathouse & Riverside Rooms offers 21 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Chester inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.

The Boathouse – This pub specialises in British cuisine.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.95 for adults and from GBP 10.00 for children
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boathouse Riverside Rooms Hotel Chester
  • Boathouse Riverside Rooms Hotel
  • Boathouse Riverside Rooms Chester
  • Boathouse Riverside Rooms
  • Boathouse Riverside Rooms Inn Chester
  • Boathouse Riverside Rooms Inn
  • The Boathouse Riverside Rooms
  • The Boathouse & Riverside
  • The Boathouse & Riverside Rooms Inn
  • The Boathouse & Riverside Rooms Chester
  • The Boathouse & Riverside Rooms Inn Chester
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.