Mercure Chester Abbots Well Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Explore the area

Whitchurch Road Christleton, Chester, England, CH3 5QL

Grosvenor Park
4 min drive
The Old Trooper
4 min walk
Chester Station
4 min drive
Chester (CEG-Hawarden)
29 min drive

Room options

Family Room, Multiple Beds (2 Adults and 2 Children)

Sleeps 4
1 Double Bed and 2 Twin Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

21 sq m
Sleeps 2
2 Twin Beds

Superior Suite, 1 Double Bed

24.0 sq m
Sleeps 2
1 Double Bed

Classic Double Room, 1 Double Bed

21 sq m
Sleeps 2
1 Double Bed

Family Room (Classic)

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Privilege, Double Room, 1 Double Bed

24 sq m
Sleeps 2
1 Double Bed

Double Room, 1 Double Bed (Compact)

13 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool

Breakfast included

Spa

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Eco-certified hotel with a full-service spa and a fitness center

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Mercure Chester Abbots Well Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

The breakfast at Mercure Chester Abbots Well Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Vicars Cross Shopping Centre. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Enjoy British cuisine while dining at The Brasserie
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself with a visit to the full-service spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from Grosvenor Park and 5 minutes from University of Chester
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the eco-certified Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 17.95 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Brasserie

Things to do

Children's pool
Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Children's pool
Free cots/infant beds
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Conference centre
Meeting rooms

Outdoors

Garden
Pool sunloungers
Terrace

Spa

Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating
Portable fan

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
LED TV

Food and drink

Coffee/tea maker
Electric kettle

Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board (on request)
LED light bulbs
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.95 per person
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester

Chester Abbots Well

Mercure Abbots Chester

Mercure Abbots Well

Mercure Abbots Well Chester

Mercure Abbots Well Hotel

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel

Mercure Hotel Abbots Well

Mercure Hotel Chester Abbots Well

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel Hotel

Mercure Chester Abbots Well Hotel Chester

Mercure Chester Abbots Well Hotel Hotel Chester

Mercure Chester Abbots Well Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Alan

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Mary

22 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Mrs Heather Colbourn

Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fab place to stay in Chester and would stay again

Stayed 1 night in Sep 2024

8/10 Good

Harry

18 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Nice hotel - great location

Nice hotel - a little tired in places - great location for our plans. Two nights, used the restaurant and would stay again

Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Business traveller

17 Sept 2024

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Sep 2024

8/10 Good

Shaun

Business traveller

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed here before & will stay again

Stayed 2 nights in Sep 2024

8/10 Good

Jason Michael

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only thing that let the stay down was the maintenance team working on the emergency stairs outside before 9am which woke me up. Otherwise I would consider returning to the hotel as the location is not too bad. Ample parking and bus stop outside the grounds.

Stayed 1 night in Sep 2024

10/10 Excellent

Paula

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was beautiful and was very clean throughout. Room was spacious and very clean. Only downfall was the pillows were quite worn, so could do with upgrading. The staff were really friendly and helpful. A very pleasant stay. Will definitely be returning

Stayed 2 nights in Sep 2024

8/10 Good

Alana

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean rooms, friendly, helpful staff, excellent breakfast, short taxi ride to the racecourse.

Stayed 1 night in Sep 2024

4/10 Poor

Kevin

15 Sept 2024

Ok noisey

Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Travelled with family

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was great and i cant say hoq amazing all the staff were. Really kind and had loads of time for my son and his excitement about going to chester zoo . Food and drinks in the bar were alao reasonable and not the usual stupid hotel prices FIVE STARS

Stayed 1 night in Sep 2024

8/10 Good

Thomas, Yarm

14 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Kevin

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Maximiliano

Business traveller

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Business stay for 1 night only. The room and hotel areas was freezing cold. Otherwise a good quality stay for the money paid incl breakfast The bes was super comfortable so the pillows which is the most important to me Location a bit far from city centre but for my event was perfect

Stayed 1 night in Sep 2024

8/10 Good

Keith

10 Sept 2024

Liked: Amenities

Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

9 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel only criticism was no air conditioning however there was a fan in the room

Stayed 1 night in Sep 2024

8/10 Good

James

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Chirag

5 Sept 2024

Liked: Amenities

Good

Stayed 1 night in Sep 2024

2/10 Terrible

Derek

4 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Lenroy

2 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

2 Sept 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

1 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Sorry but what a waste of money. The allocated room had a toilet that didn't flush so the lady on reception moved us to an alternative room but that one had a bed that squeaked like mad and the bathroom had a door which you couldn't close! Furthermore, there was no hot water when I tried to have an evening bath nor a morning shower. The reception staff were all lovely, polite and helpful so it wasn't fair to complain to them as the maintenance of the rooms is hardly their remit nor personal fault. So we just checked out and were gone from the place first thing in the morning. Breakfast was nice but I'm sorry I would not recommend this hotel.

Stayed 1 night in Aug 2024