Macdonald New Blossoms Hotel, Chester

4.0 star property

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Photo gallery for Macdonald New Blossoms Hotel, Chester

Property entrance
Lounge
Reception hall
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
St John Street, Chester, England, CH1 1HL
  • Place, Chester Cathedral
    ‪3 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

Deluxe Double Room

  • Sleeps 2

Standard Room, 1 Double Bed (Standard Double)

8.0 out of 10
Very good
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed (Deluxe King)

7.8 out of 10
Good
(6 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, 1 Double Bed (Super Deluxe Suite)

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 Double Bed (Deluxe Suite)

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed (Standard Single)

8.8 out of 10
Excellent
(6 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Single Beds (Standard Twin)

8.8 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 Double Bed (Standard Family 4)

  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed (Standard Family 3)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Single

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Standard Family 3

  • Sleeps 2

Standard Family 4

  • Sleeps 2

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About this property

Macdonald New Blossoms Hotel, Chester

Victorian hotel with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Macdonald New Blossoms Hotel, Chester offers 67 accommodations with hair dryers and irons/ironing boards. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Macdonald New Blossoms Hotel, Chester's great location gets high marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Within a 15-minute walk of Chester City Walls and Chester Racecourse
As a guest of Macdonald New Blossoms Hotel, Chester, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Macdonald New Blossoms Hotel, Chester also features express check-out and an elevator.

This Victorian Chester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 22 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1650
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Blossoms Hotel Chester
Chester Macdonald Hotel
Chester New Blossoms Hotel
Macdonald Blossoms Chester
Macdonald New Blossoms
Macdonald New Blossoms Chester
Macdonald New Blossoms Hotel
Macdonald New Blossoms Hotel Chester
New Blossoms Hotel
New Blossoms Hotel Chester
Hotel Macdonald New Blossoms
Macdonald New Blossoms Hotel, Chester Hotel
Macdonald New Blossoms Hotel, Chester Chester
Macdonald New Blossoms Hotel, Chester Hotel Chester

Macdonald New Blossoms Hotel, Chester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 317 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 204 out of 1005 reviews
Rating 4 - Poor. 139 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

kim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very noisy and the windows didnt shut properly
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Stayed 1 night in Jul 2025

6/10 Okay

Gemma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Just ok

The price was good for a Sunday night stay. The room was in need of some TLC. The air con unit wasn't sufficient and in recent temperatures we didn't sleep at all. The room was like an oven.
Stayed 1 night in Jul 2025

6/10 Okay

Gill

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is an old hotel entrance looks quite grand and in good proximity to the town centre. Room - we had had a king size bed which was comfortable but the room was very tired. Lots of stains on the carpet and furniture. It was warm weather but both windows were sealed for “our safety “. They had air conditioning but not much good. Bathroom - the toilet didn’t flush very well and we were told they would make a note but nothing done while we were there lots of black mould around fitting needed a good scrub and dent in the bath tub filled in. Breakfast finished early 9am and wasn’t the best. Staff appeared pleasant and friendly but don’t think we would return.
Stayed 2 nights in Jul 2025

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor cleanliness

The Hotel location is great. However the room was very poor. It was dirty with cobwebs and dust. The carpet was badly stained. The usb sockets (2) for I phone charging did not work. Some staff are friendly, others not so. Very hit and miss as to who you deal with. Will not return.
Stayed 1 night in Apr 2025

4/10 Poor

Anna Maria

Liked: Cleanliness
Sealed windows meant totally dependent on air conditioning that didn’t work properly. In the heavy temperatures this made for a very uncomfortable nights sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Jul 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor hotel in need of major refurb

Room was roasting hot (no air con), room was dirty and dusty, bathroom was tiny and to open the shower/bath glass door you had to squeeze by the toilet. Windows only partially open.
Stayed 1 night in Jun 2025

8/10 Good

John K

Liked: Staff & service, room comfort

Tired hotel

The staff were good, but young. This is an older hotel and it is bound to have a few tatty edges. I had a lovely time there but in my heart knew this was a declining set up. A McDonalds chip lay on the floor in the lift at the beginning of my 7 day stay. It was still there when I left. Breakfasts were nice.
Bathroom
Bed
Wardrobe
Frontage
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, lovely place to stay. They don’t reply to messages on this platform.
Stayed 2 nights in Jul 2025

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Will do for a cheap overnighter

Check in was great as I was able to do this earlier than normal and the staff were friendly. The room however, whilst comfortable, was quite dated in places and needs attention. Cracked and broken tiles in the bathroom and a hot water tap that was not connected properly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Claire

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired inside the hotel, pleasant staff and great location
Stayed 1 night in Jun 2025

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

paul

Stayed here quite a few times before staff great location brilliant but on this occasion both mornings just after 6am scaffolding was being fitted outs
Stayed 2 nights in Jun 2025

6/10 Okay

mollie

The bed was not comfortable
Stayed 6 nights in Mar 2025

10/10 Excellent

MR Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Clean and comfortable room
Stayed 1 night in Jun 2025

6/10 Okay

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, terrible parking... rooms are incredibly dated, bathrooms are awful, beds uncomfortable.. friendly staff, decent breakfast.
Stayed 4 nights in Jun 2025

8/10 Good

Lisa

Stayed 1 night in Jun 2025

2/10 Terrible

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort
A tired hotel that is badly in need of investment. Do not stay there. I travel a lot for business [2-3 times a month] and have never stayed in a worse place. Staff were great hotel was a disaster.
Stayed 2 nights in Jun 2025

2/10 Terrible

Bali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely poor service, reception rarely manned, dated rooms in desperate need of refurbishment. Rooms not cleaned whilst staying and towels had to be requested. As for breakfast this was a total joke, items missing from breakfast as they ran out early and attitude of the restaurant staff was disgraceful. On raising the complaint to receptionist, it was talking to a brick wall, no acknowledgment of the issues we raised. Definitely won’t be staying here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Adey

Travelled with group
Liked: Amenities
The double room we booked was tiny and not worth the £151 we paid for it.
Stayed 1 night in May 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Super convenient for the centre of Chester

Nice hotel, good value, nice and clean, seemed slightly understaffed with bar being closed and reception occasionally manned. Comfortable bed, reasonable wifi and clean and good shower once I’d worked out how to get hot water.
Stayed 1 night in Jun 2025

4/10 Poor

David

Liked: Staff & service
Having been born and brought up in Chester I thought it might be nice to stay at the Blossoms ! Breakfast average to poor Noises from next door at the Marlborough who have a licence to 4 am ! Looking forward to dining - sorry there is no restaurant Overall all disappointing
Stayed 3 nights in May 2025