Hotel Indigo Chester by IHG

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
24/7 front desk
Room service
Laundry

Explore the area

Grosvenor Park Road, Chester, England, CH1 1QQ

Grosvenor Park
‪1 min walk‬
Roman Amphitheatre
‪7 min walk‬
Eastgate Clock
‪7 min walk‬
Chester (CEG-Hawarden)
‪25 min drive‬

Room options

Standard Room, 1 King Bed, Accessible

25 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Balcony

25 sq m
Sleeps 2
1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

25 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds

25 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

25 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Balcony (Premium)

25 sq m
Sleeps 2
1 King Bed

Premium Room

25 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Single Beds

25 sq m
Sleeps 2
2 Twin Beds

Standard Room

25 sq m
Sleeps 2
1 Twin Bed

Similar properties

Pool
Breakfast included
Spa
Free WiFi

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.

Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Hotel Indigo Chester by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the overall condition of the property
14 minutes by foot from Chester City Walls and a 3-minute drive from Chester Racecourse

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The eco-certified Hotel Indigo Chester by IHG also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking for GBP 12 per day; discounts available

Food and drink

Cooked-to-order breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 15.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Hotel Indigo Restaurant

Things to do

Private picnics

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hand-held shower head
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding

Bathroom

Bathrobes
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

Smart TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
Nearby parking fee: GBP 12 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester

Hotel Hotel Indigo Chester Chester

Chester Hotel Indigo Chester Hotel

Hotel Hotel Indigo Chester

Hotel Indigo Chester Chester

Hotel Indigo

Indigo

Hotel Indigo Chester by IHG Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Verified traveller

17 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

November stay

Nice hotel, great decor. Slow service with a large group

Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Nina

Travelled with partner

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and really can’t fault it. Staff very helpful and friendly. Room very clean and comfortable and a variety of soft/hot drinks and snacks available at no extra cost. We didn’t have breakfast there so can’t comment on that. Ate in the restaurant one night and had a great meal - again staff very attentive and friendly. Close to the centre, shops and river. Only word of warning would be do not park at their recommended car park in Pepper Street, it’s a dreadful car park with tiny spaces and barely enough room to drive past the parked cars. We didn’t want to risk leaving our car there and it being damaged so we parked at Little Roodee car park about 15 minutes walk away which was really good. I told the reception staff that the hotel should not be recommending the car park as it’s so bad.

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with group

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Andrew

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel. Staff were excellent and attentive.

Stayed 2 nights in Nov 2024

6/10 Okay

Kelvin

10 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Vicky

9 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Staff were all very friendly and efficient. Room was lovely and comfortable and the breakfast was delicious

Stayed 1 night in Nov 2024

8/10 Good

Robert

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Carl

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

4/10 Poor

Ciaran

4 Nov 2024

Disliked: Cleanliness

Stayed 2 nights in Oct 2024

10/10 Excellent

Tanya

Travelled with partner

3 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely comfortable hotel with very friendly staff. Food was excellent - breakfast had everything f you would want and the evening meal was delicious! The bed was very comfortable and the extra snacks/drinks in the minibar (complimentary) were appreciated.

Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

2 nights in Chester

Steve was great when we checked in. However, other front staff never spoke. Room was nice, upgraded to top floor. However, bed comfort wasn't to out liking so didn't sleep well. Room was quiet apart from the sliding wardrobe door was really loud and banged, heard on either side. Breakfast was good, beans luke warm. Staff again, we're great. Quiet location. New car park behind hotel. £14 a day.

Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really nice hotel, food and drinks would use again

Stayed 1 night in Oct 2024

10/10 Excellent

Toni

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay!

Fantastic experience from start to finish! The hotel is perfectly located - so stylish! Stephen on the front desk was just brilliant!

Stayed 1 night in Oct 2024

10/10 Excellent

David

21 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service was excellent, the room (standard king) was amazing, couldn’t fault any part of our stay

Stayed 1 night in Oct 2024

10/10 Excellent

kelly

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely stay in Chester. Couldn’t recommend hotel Indigo enough. Staff were really friendly and helpful, beautiful room and great location. We would definitely return.

Stayed 2 nights in Oct 2024

10/10 Excellent

David

12 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Mrs Susan G

12 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellant all round!

Stayed 1 night in Oct 2024

10/10 Excellent

lydia

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel. Beautiful room, brilliant service . Very close to the centre of Chester. No complaints

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyable stay. Lovely hotel. Quiet, modern rooms. Would book again.

Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel couldn’t ask for more!

From the moment we arrived he had a warm welcome. The room was immaculate, comfortable and quiet. We had a drink in the bar which was buzzing. We really enjoyed breakfast couldn’t have asked for more!

Stayed 1 night in Oct 2024