Hotel Indigo Chester, an IHG Hotel

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

Room service

24/7 front desk

Breakfast available

Laundry

Housekeeping

Explore the area

Grosvenor Park Road, Chester, England, CH1 1QQ

Grosvenor Park
1 min walk
Roman Amphitheatre
6 min walk
Chester Roman Gardens
7 min walk
Chester (CEG-Hawarden)
25 min drive

Room options

Standard Room, 1 King Bed, Accessible

25 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Balcony

25 sq m
Sleeps 2
1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

25 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds

25 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

25 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Balcony (Premium)

25 sq m
Sleeps 2
1 King Bed

Premium Room

25 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Single Beds

25 sq m
Sleeps 2
2 Twin Beds

Standard Room

25 sq m
Sleeps 2
1 Twin Bed

Similar properties

Pool

Breakfast included

Spa

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.

Hotel Indigo Chester, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Hotel Indigo Chester, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The eco-certified Hotel Indigo Chester, an IHG Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking for GBP 12 per day; discounts available

Food and drink

Cooked-to-order breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 15.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Hotel Indigo Restaurant

Things to do

Private picnics

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hand-held shower head
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding

Bathroom

Dressing gowns
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

Smart TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
Nearby parking fee: GBP 12 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester

Hotel Hotel Indigo Chester Chester

Chester Hotel Indigo Chester Hotel

Hotel Hotel Indigo Chester

Hotel Indigo Chester Chester

Hotel Indigo

Indigo

Hotel Indigo Chester, an IHG Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Joseph

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Alison

14 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

there is no parking on site - you need to drive 5 minutes to parking garage but hotel picks up cost - so hotel only has one large access space for a large bus to pull in to entrance that you use to unload your luggage. It was raining when we arrived and staff helped us bring it in and even to our room. Lent us another umbrella to use to walk back to hotel from parking garage. but all hotels seem to not have parking in Chester as old city.

Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

Anthony

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Donna

6 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Zafar

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely loved the decor, service and staff werre great. Very professional and within walking distance of the town. Parking is not available but there are opions nearby but other than that, the hotel is close to perfect !

Stayed 1 night in Aug 2024

8/10 Good

Tony

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Good location for visiting Chester. The hotel was nice, clean and well-appointed. Just be aware there is no hotel parking and parking in Chester is generally a nightmare! The hotel recommended a city centre car park with a good discount but it’s a fair walk from the hotel and has tiny spaces, tight corners and needs knocking down But overall, I’d go again. Could fault the staff who were very helpful and attentive

Stayed 1 night in Aug 2024

8/10 Good

Michael

2 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic from start to finish!! Room upgrade was a lovely surprise!! Breakfast was fabulous and the staff are second to none!! We will be back asap 👍

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

28 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple trip away

It was an amazing stay, staff were very friendly and helpful and breakfast was delicious.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and good value too!

Friendly staff, convenient location. Good breakfast. Lovely bathroom. Room was nice but lacked a chest of drawers. Everything else was great. Have stayed at other Indigo Hotels and would seek to do so again - our go to hotel chain. Good value.

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend

Room was lovely but every time you open to door to the balcony flies come straight in. Mattress was hard but my husband slept amazing in it. All depends what you like. I purchased the anniversary package which was a lovely touch to our weekend away. Service was great and the hotel was all clean. Staff very friendly as well. We would definitely return.

Stayed 2 nights in Aug 2024

8/10 Good

Noel

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Marwa

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Travelled with group

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Gemma

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Alexander

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We had a lovely stay! Room was modern and clean, great location and we were given an early check in as we are IHG members. I had pre-purchased a celebration package but unfortunately this was not linked to my booking, so I had to ask for this to be left in the room when we went out. The bed was very comfy, however we did have to remake it ourselves as the mattress protector and flat sheet had only been put on to cover 75% of the bed, with the rest tucked under the bottom of the mattress, and the duvet was not properly inside the cover. Other than that, everything was great! Complimentary teas, coffees, cold drinks and biscuits were much appreciated!

Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

18 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family

12 Aug 2024

Liked: Cleanliness, property conditions & facilities

Good position in Chester, easy walking into town, shops, Cathedral. Great staff at reception, breakfast and bar All very helpful and friendly . Room clean and well appointed but a bit small. Bathroom small and nowhere to hang more than 1 wet towel. Really needs a grab rail in the shower for those who are not quite so steady on their feet.

Stayed 3 nights in Aug 2024