Holiday Inn Express Chester - Racecourse, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

In-room safe, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

24/7 front desk

Laundry

Housekeeping

Explore the area

The Racecourse, New Crane Street, Chester, England, CH1 2LY

Chester Racecourse
2 min walk
Big Hand Alehouse
1 min walk
Chester Station
20 min walk
Chester (CEG-Hawarden)
22 min drive

Room options

Standard Room, 1 Double Bed

Sleeps 3
1 Double Bed

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Standard Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Pool

Breakfast included

Spa

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Holiday Inn Express Chester - Racecourse, an IHG Hotel

Hotel with free breakfast, a short walk to Chester City Walls

This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Holiday Inn Express Chester - Racecourse, an IHG Hotel offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Chester - Racecourse, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features like free WiFi in public areas, plus a bar and a 24-hour business center.

Free full breakfast served daily
Free WiFi
Relax with a drink at the sports bar
Self parking available for a fee
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Guests have great things to say about the helpful staff and the location
Just a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 192 square feet (17 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse, an IHG Hotel. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 10 per night)
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 7:00 AM–10:00 AM
1 bar

Family friendly

Free cots/infant beds
Laundry facilities

Conveniences

ATM/banking services
Free newspapers in reception
Front-desk safe
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

24-hour business centre
Conference space (192 square feet)
A meeting room

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating

Bathroom

Hairdryer
Private bathroom
Shower
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse

Chester Racecourse Holiday Inn Express

Holiday Inn Express Chester Racecourse

Holiday Inn Express Racecourse

Holiday Inn Express Racecourse Chester

Holiday Inn Express Racecourse Hotel

Holiday Inn Express Racecourse Hotel Chester

Holiday Inn Express Chester-Racecourse Hotel Chester

Holiday Inn Express Chester Racecourse Hotel

Holiday Inn Express Chester Racecourse

Holiday Inn Express Chester Racecourse an IHG Hotel

Holiday Inn Express Chester - Racecourse, an IHG Hotel Hotel

Holiday Inn Express Chester - Racecourse, an IHG Hotel Chester

Holiday Inn Express Chester - Racecourse, an IHG Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Debmalya

21 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

M

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

David

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with family

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

6/10 Okay

Alison Aiisha

Business traveller

11 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Roger

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value hotel and helpful staff.

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller

4 Sept 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Not the best of starts...

Parking was said to be included, but wasn't. Had to go to the hotel from the car park security to try and sort it out, only to find out my booking hadn't actually got to the hotel itself. After a 30 minute wait, I was offered an apology as the booking had been "stuck in the system". I asked about parking and was told it wasn't included and that I had to pay £10 per night! Eventually, the staff agreed to offer me that FOC as a gesture of goodwill due to the booking fiasco. I then had to go back to the parking security box and explain all this.

Stayed 1 night in Sep 2024

8/10 Good

Carol

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient for town centre and all other sightseeing experieces. Situated right on Race Course. Staff were all very helpful. Breakfast was good. We were in room 310 which was roadside and we found it quite noisy so we had to keep the window closed which made the room very hot which didnt make for a good nights sleep but on the whole ticked the box for our visit. Beware that the Hotel car park costs you £10.

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely City Break

We really enjoyed our stay at this hotel. Ideal position for walking into Chester, didn't need to use the car at all. The staff were all very friendly and very helpful and breakfast very good and plentiful,

Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was beautifully clean and comfortable with a very nice breakfast buffet. But what really stood out was the staff who were so very cheerful, welcoming and helpful that it really was a highlight of our trip's accommodations. Lucy is a gem!

Stayed 2 nights in Aug 2024

8/10 Good

Stephen

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room and helpful staff

Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Business traveller

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel has now introduced a £10 parking fee taht they didn't use to have.

Stayed 1 night in Aug 2024

6/10 Okay

Cerian

28 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Staff were friendly & helpful. Room needs updating but was clean. Breakfast was good & lots of options. But … there was a lot of noise all through the night, sounded like maybe lift cables banging, the bed was small and was very uncomfortable & the pillow especially so. Slept really badly both nights. Note that parking is £10 per night, not included as was shown in the details.

Stayed 2 nights in Aug 2024

8/10 Good

nafeesa

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

LISA

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel stay very good. Very clean, room could of had air con but it did have a manual fan. Reception staff very professional. Breakfast bar could of been more spacious and organised.

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with partner

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and very close to the city walls. Staff very helpful and breakfast very good. Would recommend.

Stayed 2 nights in Aug 2024

10/10 Excellent

Liam

24 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Carl

24 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Lyndsey

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location just a 5 minute walk into chester. Nice clean rooms with plenty of free tea and coffee in rooms. Great breakfast! Staff extra friendly especially David and Angela. Highly recommend

Stayed 2 nights in Aug 2024