Holiday Inn Express Chester - Racecourse, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

In-room safe, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Parking available

24/7 front desk

Laundry

Breakfast included

Housekeeping

Explore the area

The Racecourse, New Crane Street, Chester, England, CH1 2LY

Chester Racecourse
2 min walk
The Rows of Chester
4 min walk
Chester Town Hall
7 min walk
Chester (CEG-Hawarden)
22 min drive

Room options

Standard Room, 1 Double Bed

Sleeps 3
1 Double Bed

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Standard Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Pool

Breakfast included

Spa

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Holiday Inn Express Chester - Racecourse, an IHG Hotel

Hotel with free breakfast, a short walk to Chester City Walls

This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Holiday Inn Express Chester - Racecourse, an IHG Hotel offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Chester - Racecourse, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features like free WiFi in public areas, plus a bar and a 24-hour business center.

Free full breakfast served daily
Free WiFi
Relax with a drink at the sports bar
Self parking available for a fee
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Guests have great things to say about the convenient parking and the central location
Just a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 192 square feet (17 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse, an IHG Hotel. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 10 per night)
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 7:00 AM–10:00 AM
1 bar

Family friendly

Free cots/infant beds
Laundry facilities

Conveniences

ATM/banking services
Free newspapers in reception
Front-desk safe
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

24-hour business centre
Conference space (192 square feet)
A meeting room

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating

Bathroom

Hairdryer
Private bathroom
Shower
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse

Chester Racecourse Holiday Inn Express

Holiday Inn Express Chester Racecourse

Holiday Inn Express Racecourse

Holiday Inn Express Racecourse Chester

Holiday Inn Express Racecourse Hotel

Holiday Inn Express Racecourse Hotel Chester

Holiday Inn Express Chester-Racecourse Hotel Chester

Holiday Inn Express Chester Racecourse Hotel

Holiday Inn Express Chester Racecourse

Holiday Inn Express Chester Racecourse an IHG Hotel

Holiday Inn Express Chester - Racecourse, an IHG Hotel Hotel

Holiday Inn Express Chester - Racecourse, an IHG Hotel Chester

Holiday Inn Express Chester - Racecourse, an IHG Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Lyndsey

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location just a 5 minute walk into chester. Nice clean rooms with plenty of free tea and coffee in rooms. Great breakfast! Staff extra friendly especially David and Angela. Highly recommend

Stayed 2 nights in Aug 2024

10/10 Excellent

MARY

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely pleased with cleanliness, breakfast & s

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

21 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Howard

20 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and location

Excellent hotel and great location.

Stayed 1 night in Aug 2024

8/10 Good

Roger

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In transit

Typical chain hotel in convenient location Modern presentation with adequate breakfast Quite good value for money

Stayed 1 night in Aug 2024

8/10 Good

James

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff make this hotel

What a lovely stay we had at the holiday inn express Chester apart from one evening where I had to go down to the front desk at 1.15 am to report very noisy people in the next room which woke us up but this resolved in 5 minutes but unfortunately couldn’t get back to sleep again Now the good points breakfast was lovely eat as much as you can But the best thing at the hotel is the staff all amazing and very helpful I’d like to mention David who is a credit to this hotel who couldn’t do enough for you and also to Angela the duty manager always with a smile on her face and willing to help the other staff all in all well done to you all and we will return next year best wishes James Hartwig

Stayed 3 nights in Aug 2024

8/10 Good

clive

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What we expected

Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City stay Holiday Inn Chester

Excellently position, convenient for all purposes ie racing, city exploration with many Excellent restaurants. The Holiday Inn Express is very comfortable together with an excellent Breakfast, together with the staff who will go the extra mile to ensure your stay is memorable

Stayed 1 night in Aug 2024

8/10 Good

Madeleine

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good location for Chester.

Stayed in a room overlooking the Racecourse which was a nice view, could also see the trains going by, thought they might be noisy but didnt get woke up by them. One thing we didnt like was the adjoining room doors as you could hear the people in the next room when checking in, luckily we didnt hear them at night which was good. Staff in the hotel were helpful & friendly.

Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

12 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Nicholas

11 Aug 2024

Liked: Cleanliness, room comfort

Noisy guests

Stayed in Hotel at least 6 times, now charged £10.00 for parking which was hidden in the small print, kept awake by adjoining room occupants until 3.00am, hotel security did their best to deal with noisy guests but ruined our nights stay, not sure we will return

Stayed 1 night in Aug 2024

8/10 Good

Rhys

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay here. Situated perfectly for Chester with just a 5 mins short walk into the Center. Room had everything you need. Good breakfast too. Will stay again.

Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Ann

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family and small children

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Reception staff the best at any hotel stayed at

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Grant

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Review of room in Holiday Inn Express Chester

Staff food and cleanliness was good. Unfortunately my son and his family stayed in room 228 next to the glass frontage of the building. His room was like a sauna. Absolutely unbearable. 3 fans and an open window did not help at all. His wife was going to go and sleep in the car because it was cooler. Unacceptable. Desk staff blamed the warm weather. When you walk up to second level the wall of heat just hits you. You cannot expect paying customers to sleep in these conditions. They had to take cold showers to cool down. Additional air conditioning during warmer weather may need to be considered in that part of the hotel. Nobody should have to sleep in that. Regards

Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly & central

Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

No air conditioning

Great staff and breakfast Good location Hotel was immaculate We were located in the 2nd floor and the heat was incredible even with 2 fans, resulted in a poor sleep and could not sit in the room. No air conditioning.

Stayed 1 night in Aug 2024

10/10 Excellent

J J

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Frank

Business traveller

2 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Small print

£10.00 to park, was not advertised, no air-con room very hot

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plesant stay with baby

Hotel looked abit drab and tired from outside, however pleasantly surprised as was nice and modern and clean looking from the inside. Night staff was brilliant!didnt get his name but was very infirmative about the area and things to do with baby and even took my babies bottles to sterilise (in microwave, as self sterlising bottles). We did actually ring before we arrived to ask if we could have them sterlisied within the hotel and were advised that it wouldnt be a problem. Was a little surprised when i asked for the same thing in the morning the staff said it was not allowed! They did however take my bottles to sterilise 'as a one off' Train going past was a little annoying, more so for my wife. Overall plesant stay, breakfast was good, location was also good. Would likely stay again

Stayed 1 night in Jul 2024

8/10 Good

Helen

Travelled with family

1 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

The location of the hotel is great. The staff are friendly and helpful. The parking is good. We were disappointed in the cleanliness of the hotel this time we visited. There were visible signs of dust in the bedroom.

Stayed 2 nights in Jul 2024