Holiday Inn Chester - South by IHG - Reviews, Photos & Rates

See all properties

Choose dates to view prices

Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Gym
Pet-friendly
24/7 front desk
Room service

Explore the area

Wrexham Road, Chester, England, CH4 9DL

River Dee
‪3 min drive‬
Chester Racecourse
‪5 min drive‬
Chester Golf Club
‪5 min drive‬
Chester (CEG-Hawarden)
‪25 min drive‬

Room options

Standard Room, 2 Single Beds

24 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Accessible

24 sq m
Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Twin Bed

Standard Room, Multiple Beds

Sleeps 5
1 Double Bed and 1 Twin Bed

Standard Room, 2 Single Beds (Walk-In Shower)

24 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed (Walk-In Shower)

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Accessible

24.0 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

24 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

24 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

24 sq m
Sleeps 4
1 Double Bed

Similar properties

Pool
Spa
Pet-friendly
Kids pool

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Holiday Inn Chester - South by IHG

Hotel with free parking, in the vicinity of Chester Racecourse

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Chester - South by IHG. During your stay, you'll be close to Chester Racecourse. Enjoy features like free self parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
WiFi and wired Internet for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Just a 5-minute drive from Chester Racecourse and 5 minutes from Chester Cathedral
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 6:00 AM to 10:00 AM.

Junction Restaurant - Onsite restaurant.

24-hour room service is available.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Property amenities

Internet

Available in all rooms: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 16.95 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Junction Restaurant
Terrace Bar and Lounge

Things to do

Fitness centre
Indoor pool
Sauna
Steam room

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

24-hour business centre
Conference space (140 square feet)
Meeting rooms

Outdoors

Garden
Terrace

Spa

Body treatments
Facials

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Pillow menu

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Flat-screen TV
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 16

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 per person
Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn

Holiday Inn Chester South

Holiday Inn Hotel Chester South

Chester Holiday Inn

Holiday Inn Chester South Hotel Chester

Holiday Inn Chester South Hotel

Holiday Chester South

Holiday Inn Chester South

Holiday Chester By Ihg Chester

Holiday Inn Chester South an IHG Hotel

Holiday Inn Chester - South by IHG Hotel

Holiday Inn Chester - South by IHG Chester

Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Verified traveller

23 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Handy for City Centre

Issue with checking in as booked DB&B but only showed B&B when checking in. Don’t know whether Hotels.com system or Holiday Inn booking system. We got sorted in the end. Could have done with a slightly earlier weekend breakfast but excellent choice as usual. Staff all pleasant and attentive. Not too far to drive into city centre.

Stayed 2 nights in Nov 2024

6/10 Okay

Michael

22 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Annie

Travelled with family, Travelled with pets

14 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an unusually large room and our dogs were allowed to stay with us, which was great, as other hotels in the area couldn't accommodate them. The breakfast was generous with lots of options. The swimming pool area is perfect. What made our stay particularly enjoyable, though, were the helpful and friendly employees. They were all fantastic!

Stayed 1 night in Nov 2024

8/10 Good

Thomas

13 Nov 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveller

9 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Overall the hotel is good, The food is good, The bins in the car park need regular attention,

Stayed 3 nights in Nov 2024

4/10 Poor

Ismaeel

Travelled with family, Travelled with partner

3 Nov 2024

Liked: Staff & service

Disliked: Cleanliness

The property looks run down and our room was dusty and had a damp smell. I did ask to be moved, and we was upgraded to a slightly better room, however it still had a damp smell.

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

2 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Neil Vaughan

Travelled with family

20 Oct 2024

Hotel is just across the road to the park and ride that's great the room was ok but could have done with a hover as had crumbs on the floor by tv and side of the bed. We had dinner at hotel curry but its was just like what you get as cheap meal from a supermarket in a microwave and at £25 each was not cheap that was a let down

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberley

Travelled with family

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

8/10 Good

Mark

16 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with family

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for heading into Chester. Hotel a little dated but facilities and staff were great.

Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

12 Oct 2024

Disliked: Property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is located on the edge of Chester which means excursions are easy without having to negotiate city traffic and Chester itself is a short bus ride away, with a bus stop right outside the hotel. The staff are very helpful and the food is excellent.

Stayed 6 nights in Sep 2024

6/10 Okay

Dean

Travelled with family

10 Oct 2024

Liked: Amenities, property conditions & facilities

We only stayed for a night but was ok for what we needed.

Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

9 Oct 2024

Stayed 3 nights in Oct 2024

6/10 Okay

Janet

6 Oct 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Last minute stay

Booked a premier room yet no different to a standard so unsure if we actually got a premier room or not. Wasn’t the cleanest of rooms dust on lamps etc. breakfast was great and staff friendly.

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value stay.

Nice location just off A55 at Chester close to park and ride. Hotel is perhaps looking a little tired but has all you need for a short stay.Polite helpful staff, on site leisure club, tea and coffee. Good breakfast oncluded in our purchase, no issues eorth complaining about, good value.

Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Travelled with family

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel for the price - staff great, breakfast tasty and plentiful. Wouldn’t hesitate to stay again if in the area

Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with family

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Darren

1 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group

29 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Good reasonable priced hotel

Whilst it’s an older building, the reception area and rooms have been renovated and feel welcoming and comfortable. The leisure facilities need work though, changing rooms and showers are fine but pool area and jacuzzi pretty tired looking though warm and enjoyable just don’t look up at paint falling off the roof and the rusting rails.

Stayed 1 night in Sep 2024