Holiday Inn Chester - South by IHG - Reviews, Photos & Rates

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Gym
Pet-friendly
24/7 front desk

Explore the area

Wrexham Road, Chester, England, CH4 9DL

Chester Racecourse
‪5 min drive‬
Chester Cathedral
‪5 min drive‬
Chester City Walls
‪6 min drive‬
Liverpool (LPL-John Lennon)
‪40 min drive‬

Room options

Standard Room, 2 Single Beds

24 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Accessible

24 sq m
Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Twin Bed

Standard Room, Multiple Beds

Sleeps 5
1 Double Bed and 1 Twin Bed

Standard Room, 2 Single Beds (Walk-In Shower)

24 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed (Walk-In Shower)

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Accessible

24.0 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

24 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

24 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

24 sq m
Sleeps 4
1 Double Bed

Similar properties

Pool
Spa
Pet-friendly
Kids pool

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Holiday Inn Chester - South by IHG

Hotel with free parking, in the vicinity of Chester Racecourse

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Chester - South by IHG. During your stay, you'll be close to Chester Racecourse. Enjoy features like free self parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
WiFi and wired Internet for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
5 minutes by car from Chester Racecourse and 5 minutes from Chester Cathedral
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 6:00 AM to 10:00 AM.

Junction Restaurant - Onsite restaurant.

24-hour room service is available.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Property amenities

Internet

Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Junction Restaurant
Terrace Bar and Lounge

Things to do

Health club
Indoor pool
Sauna
Steam room

Family friendly

Free cot
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

140 square feet of conference space
24-hour business centre
Meeting rooms

Outdoors

Garden
Terrace

Spa

Facials

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 16

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 per person
Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn

Holiday Inn Chester South

Holiday Inn Hotel Chester South

Chester Holiday Inn

Holiday Inn Chester South Hotel Chester

Holiday Inn Chester South Hotel

Holiday Chester South

Holiday Inn Chester South

Holiday Chester By Ihg Chester

Holiday Inn Chester South an IHG Hotel

Holiday Inn Chester - South by IHG Hotel

Holiday Inn Chester - South by IHG Chester

Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

I

Travelled with group

19 Dec 2024

Liked: Staff & service, room comfort

Convenience Personified

Good spot convenient for City Centre. Hotel a little tired. Had no WIFI coverage that evening in fairness due to wet weather but TV a also did not work

Stayed 1 night in Dec 2024

8/10 Good

KEITH, Bristol

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Easy access from public transport

Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Travelled with partner

16 Dec 2024

Disliked: Cleanliness, amenities, property conditions & facilities

When we arrived to Holiday Inn at reception the person at reception made a phone call to check if the room was clean . Rooms should all ways be ready and clean before check in time and we was nearly 2 hours over the 15.00 hrs check in time. We then decided to make use of the spar facilities . The jacuzzi was dirty and had bits of dirt at the bottom of the jacuzzi. The safety rails were rusty that went around the jacuzzi . The sauna was out of order in the men’s so I couldn’t use that . Towels from the spar reception smelt of chip fat so our experience of staying here was not good at all .

Stayed 1 night in Dec 2024

8/10 Good

S

Business traveller

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay good location to reach of the motorway

Stayed 1 night in Dec 2024

6/10 Okay

Janet

9 Dec 2024

Liked: Cleanliness

2night stay

1st night cancelled due to power cut after a storm. Left us having to arrange alternative accommodation.and await a refund. Checked in again the following day and all fine good service room clean breakfast plentiful however could be hotter.

Stayed 2 nights in Dec 2024

10/10 Excellent

Ray

9 Dec 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Dec 2024

4/10 Poor

NORMAN

8 Dec 2024

Disliked: Property conditions & facilities

We had no heating for 3 nights room freezing given small heater kept tripping out the condom packet behind the curtain left a sick feeling it was amongst dirt room not serviced No toilet roll or tissues lack of compatant Personperson on reception L

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Great place,very friendly and helpful staff,great food no complaints whatsoever 👌

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Travelled with partner

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff, good size clean room, excellent breakfast and a complimentary evening drink.

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very pleasant stay. The reception staff were helpful and friendly. I cannot fault the place.

Stayed 1 night in Dec 2024

8/10 Good

Christine

Travelled with group

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable, friendly staff

Stayed 1 night in Dec 2024

4/10 Poor

Rhonda

Travelled with family

24 Nov 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Dated

Extremely tired and dated. Breakfast was good but we cancelled our 2nd night there

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

23 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Handy for City Centre

Issue with checking in as booked DB&B but only showed B&B when checking in. Don’t know whether Hotels.com system or Holiday Inn booking system. We got sorted in the end. Could have done with a slightly earlier weekend breakfast but excellent choice as usual. Staff all pleasant and attentive. Not too far to drive into city centre.

Stayed 2 nights in Nov 2024

6/10 Okay

Michael

22 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Annie

Travelled with family, Travelled with pets

14 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an unusually large room and our dogs were allowed to stay with us, which was great, as other hotels in the area couldn't accommodate them. The breakfast was generous with lots of options. The swimming pool area is perfect. What made our stay particularly enjoyable, though, were the helpful and friendly employees. They were all fantastic!

Stayed 1 night in Nov 2024

8/10 Good

Thomas

13 Nov 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveller

9 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Overall the hotel is good, The food is good, The bins in the car park need regular attention,

Stayed 3 nights in Nov 2024

4/10 Poor

Ismaeel

Travelled with family, Travelled with partner

3 Nov 2024

Liked: Staff & service

Disliked: Cleanliness

The property looks run down and our room was dusty and had a damp smell. I did ask to be moved, and we was upgraded to a slightly better room, however it still had a damp smell.

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

2 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Neil Vaughan

Travelled with family

20 Oct 2024

Hotel is just across the road to the park and ride that's great the room was ok but could have done with a hover as had crumbs on the floor by tv and side of the bed. We had dinner at hotel curry but its was just like what you get as cheap meal from a supermarket in a microwave and at £25 each was not cheap that was a let down

Stayed 1 night in Oct 2024