Crowne Plaza Chester by IHG

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Dates

April 2025

May 2025

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Breakfast, lunch, dinner served; British cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Trinity Street, Chester, England, CH1 2BD

Chester Cathedral
‪4 min walk‬
Chester Racecourse
‪7 min walk‬
Chester Zoo
‪6 min drive‬
Manchester (MAN)
‪44 min drive‬

Room options

Premium Room, 1 King Bed (Super King)

22 sq m
Sleeps 2
1 King Bed

Premium Room, Multiple Beds

29 sq m
Sleeps 4
1 Queen Bed and 2 Twin Sofa Beds

Premium Room, 1 King Bed, View (Super King)

22 sq m
Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 Twin Bed

Suite, 1 Bedroom (Super King)

39 sq m
Sleeps 4
1 King Bed

Premium Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

21 sq m
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Premium Room, 1 Queen Bed, View

22 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed

20.4 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Single Beds

21 sq m
Sleeps 2
2 Twin Beds

Premium Room, 1 Queen Bed

22 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed (Super King)

21 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Breakfast included
Spa
Free WiFi

for 1 room

includes taxes & fees

5 May - 6 May

About this property

Eco-certified hotel with a full-service spa and a health club

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Crowne Plaza Chester by IHG offers 160 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

The breakfast at Crowne Plaza Chester by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chester City Walls. Free WiFi in public areas, a full-service spa, and an indoor pool are available.

Free WiFi
Enjoy British cuisine while dining at Stables Bar & Grill
English breakfast served weekends for a fee
Self parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with manicures and pedicures, deep-tissue massages, or facials at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the cleanliness and overall comfort
Just a 4-minute walk from Chester Cathedral and 7 minutes by foot from Grosvenor Museum

Crowne Plaza Chester by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 10269 square feet (954 square meters) and includes a conference center. A hot tub, a sauna, and multilingual staff are also featured at the eco-certified Crowne Plaza Chester by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekends from 7:00 AM and 10:30 AM.

Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 17 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Stables Bar & Grill

Things to do

Bicycle storage
Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
TV in common areas

Family friendly

Free cot
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

11 meeting rooms
Business centre
Computer station
Conference centre (10,269 square foot of space)

Outdoors

Pool loungers

Full-service spa

3 treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with digital channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children
Self parking fee: GBP 17 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 7:30 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Crowne Plaza

Crowne Plaza Chester

Crowne Plaza Hotel Chester

Crowne Plaza Chester Hotel Chester

Crowne Plaza Chester Hotel

Crowne Plaza Chester

Crowne Plaza Chester by IHG Hotel

Crowne Plaza Chester an IHG Hotel

Crowne Plaza Chester by IHG Chester

Crowne Plaza Chester by IHG Hotel Chester

Crowne Plaza Chester by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Jane

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was lovely and relaxing had a lovely birthday weekend.

Stayed 2 nights in Jan 2025

8/10 Good

C G

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Business traveller

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel for Chester city centre

The room was a good size. Dispensers in the bathroom were empty. Staff were friendly. Ordered a coffee from the bar but failed to be delivered so had my meeting and left. Interior is a little dated but a great location for the city centre.

Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Travelled with group

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel & Great Customer Service

Always stay here, yearly and love the hotel. It’s central to the town. Has parking and the most friendliest welcoming staff. Big shout out to Miss Tyson-Lee on reception who went above and beyond to make our stay that much better. Sorting out the car parking for us. Thank you for great customer service

Stayed 1 night in Jan 2025

8/10 Good

Damian

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

eddie

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and food

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel situated in great location. Staff were very helpful and went out of their way to make our stay perfect. Car park opposite had plenty of charge points.

Stayed 2 nights in Jan 2025

10/10 Excellent

Warren

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

No issues what so ever.. check in check out easy. Lovely staff members though out. Perfect hotel in great location. Minutes away from indoor Chester Market. We be rebooking for sure.

Stayed 1 night in Jan 2025

10/10 Excellent

Phil

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Stuart

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with group

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Jo

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super stay over New Year. Room comfortable and spacious. Great location with town centre on doorstep. Staff very friendly and efficient. Hotel parking very convenient.

Stayed 4 nights in Dec 2024