Brookside

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
Laundry
Housekeeping

Explore the area

Brook Lane, Cheshire, Chester, England, CH2 2AN

University of Chester
‪7 min walk‬
Chester City Walls
‪13 min walk‬
Countess of Chester Hospital
‪15 min walk‬
Chester (CEG-Hawarden)
‪25 min drive‬

Room options

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

Sleeps 3
1 Double Bed

Comfort Single Room, Ensuite

Sleeps 1
1 Twin Bed

Room

Sleeps 2
1 Double Bed

Double Room, Ensuite (Elegance)

Sleeps 3
1 Double Bed

Standard Double Room, Ensuite

Sleeps 3
1 Double Bed

Family Room

Sleeps 4
1 Double Bed

Room

Sleeps 2
1 Double Bed

Family Room, Ensuite

Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Twin Room, Ensuite

Sleeps 3
2 Twin Beds

Double Room (Four-poster bed)

Sleeps 3
1 Double Bed

Room

Sleeps 2
1 Double Bed

Similar properties

Pool
Breakfast included
Spa
Free WiFi

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Victorian hotel with a coffee shop and a restaurant

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.

Brookside offers 28 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Brookside. During your stay, you're just a quick walk from University of Chester. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
13 minutes by foot from Chester City Walls and a 4-minute drive from Chester Zoo

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Brook View Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from room service (during limited hours).

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

English breakfast available for a fee 7:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 11.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Brook View Restaurant

Family friendly

DVD player
Laundry facilities
Snack bar/deli

Conveniences

Front-desk safe
Library

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Egyptian cotton sheets
Premium bedding

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
DVD player
TV

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property's front desk is open during the following times:

Monday - Friday: 6:30 AM - 11 PM

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester

Brookside Hotel Chester

Brookside Hotel

Brookside Chester

Brookside Hotel Chester

Brookside Reviews

8.4

Very good

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Alan

Business traveller

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Overnight stay, clean & comfortable.

Stayed 1 night in Nov 2024

8/10 Good

Bryan

21 Nov 2024

Stayed 5 nights in Nov 2024

8/10 Good

David

9 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Kieron

1 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Ruth

Business traveller

31 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Very friendly convenient hotel

Super friendly family run hotel, with parking and a 20 minute walk into centre. It is dated, but good breakfast buffet / cooked options . The light bite menu was good value, but i found the curry too salty and not such good value.

Stayed 2 nights in Oct 2024

8/10 Good

Edward

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice little hotel. Parking can be a challenge if the car park is full. The downstairs bar is very nice and comfortable. Thecsatff are very fruendly and helpful

Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with family

9 Oct 2024

Liked: Staff & service

Two day trip

Very pleasant experience .clean, comfortable and helpful staff

Stayed 2 nights in Oct 2024

6/10 Okay

john

25 Sept 2024

Liked: Cleanliness, staff & service

This is an old hotel with character and creaky floors . My room was clean and compact . The bathroom tiny . Comfy bed . The breakfast was excellent . The staff was very friendly . The walk in to town was 15-20 minutes . Wifi perfect . TV did not work . Good for a short stay in lovely Chester .

Stayed 1 night in Sep 2024

8/10 Good

RICHARD

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities

needs updating but the staff are excellent and the breakfast was really good

Stayed 2 nights in Aug 2024

10/10 Excellent

Arthur

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again

Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Travelled with partner

29 Jun 2024

Liked: Cleanliness, staff & service, amenities

It was perfect only fault was the water was cold

Stayed 1 night in Jun 2024

10/10 Excellent

Carole

Travelled with partner

23 Jun 2024

Liked: Amenities

I loved this Hotel. Very welcoming and friendly. I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return

Stayed 2 nights in Jun 2024

8/10 Good

Kerry

17 Jun 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2024

10/10 Excellent

Warren

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2024

8/10 Good

Samuel

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Single traveller perfect for my requirements. Doesn’t have any great pretensions but why should it. Very friendly and helpful staff. Will return.

Stayed 1 night in Jun 2024

10/10 Excellent

Cameron

10 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

Kevin

15 May 2024

Stayed 1 night in May 2024

6/10 Okay

James

21 Apr 2024

Liked: Cleanliness

Stayed 2 nights in Apr 2024

10/10 Excellent

James

25 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely independent hotel worth a visit.

I had a pleasant one night stay. It was clean and tidy, the shower was a little feeble but it did the job! Breakfast was very nice and the staff always willing to help. Would definitely stay again.

Stayed 1 night in Mar 2024