Base Serviced Apartments - City Road - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Egyptian cotton sheets, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Free WiFi

Explore the area

19-21 City Road, Chester, England, CH1 3AE

Grosvenor Park
4 min walk
Eastgate Clock
8 min walk
The Rows of Chester
9 min walk
Chester (CEG-Hawarden)
25 min drive

Room options

Apartment, 2 Bedrooms

City view
Sleeps 4
2 Double Beds

Standard Double Room, Ensuite (Small)

Sleeps 2
1 Double Bed

Apartment, 1 Bedroom

Sleeps 4
1 Double Bed

Similar properties

Free WiFi

Breakfast available

Business services

Bar

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Base Serviced Apartments - City Road

Adults-only hotel in Chester

This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Weekly housekeeping is available.

Base Serviced Apartments - City Road offers 7 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

During your stay at Base Serviced Apartments - City Road, you're just a quick walk from Grosvenor Park. Features include free WiFi in public areas.

Free WiFi
Just a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo

As a guest of Base Serviced Apartments - City Road, you'll find express check-in and express check-out. WiFi is free in public spaces.

This 3-star Chester hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

Housekeeping (weekly)

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Egyptian cotton sheets
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

LCD TV

Food and drink

Coffee/tea maker

Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Late check-out fee: GBP 10

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

No pets allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 250 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: GBP 10
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Deposits vary depending on the size of the group and time of the week the booking is made for.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This is an adults-only property and guests under 25 years old aren't allowed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road

Base Serviced Apartments City Road Chester

Base Serviced City Road

Base Serviced City Road Chester

Hotel Chester City Road

Chester City Road

Base Serviced Apartments - City Road Hotel

Base Serviced Apartments - City Road Chester

Base Serviced Apartments - City Road Hotel Chester

Base Serviced Apartments - City Road Reviews

7.8

Good

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Excellent

Laney

12 Apr 2024

Good

Stayed 1 night in Apr 2024

8/10 Good

Sarah

Travelled with group

6 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, clean and easy check in-out.

Stayed 1 night in Apr 2024

6/10 Okay

Joanne

10 Dec 2023

Stayed 2 nights in Dec 2023

4/10 Poor

Andrew

Travelled with family

12 Nov 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

8/10 Good

Joanne

11 Nov 2023

Stayed 1 night in Nov 2023

2/10 Terrible

Gavin

10 Nov 2023

Stayed 1 night in Nov 2023

2/10 Terrible

Miss

8 Nov 2023

Stayed 2 nights in Nov 2023

6/10 Okay

Simon

8 Nov 2023

Liked: Cleanliness

Disliked: Staff & service, amenities

Overall I was disappointed with Base Serviced Apartments. Location was great but after that I would rate everything else, apart from cleanliness, as below average and expectations. Access was tricky; there is no proper handle, on the outer door, and the drop box system was trickier than others I have encountered. The heating did not work. The room, itself, was tiny with old fashioned windows so allowing noise 8n and heat out. All in all I would not recommend. The stairs were very steep.

Stayed 1 night in Nov 2023

10/10 Excellent

Kamran

Travelled with family

27 Oct 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2023

6/10 Okay

ritwik

3 Oct 2023

Stayed 1 night in Oct 2023

6/10 Okay

Adam

23 Sept 2023

Liked: Staff & service

Nice place. Great location

Was good. Tv remotes didn’t work and bath was clogged.

Stayed 1 night in Sep 2023

2/10 Terrible

michael

8 Sept 2023

Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Travelled with partner

6 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good, clean, did everything promised

Stayed 1 night in Sep 2023

4/10 Poor

Joy

14 Aug 2023

Disliked: Property conditions & facilities, room comfort

Would not recommend

Unfortunately our overall 2 night stay at the Base Serviced Appartmemts City Road in Chester was very disappointing.Some of the communal areas were looking very dated and in need of an upgrade.Also really disappointed with the room we were allocated.In general a very poor standard.Think room 6 was supposed to be a small double room.It turned out to be tiny bedroom and bathroom.Would we stay here again.Absolutley not.would we recommend to any family or friends.Absolutely not.It is definitely not worth the prices that they are charging per night.Do not waste your money staying here.Wish we had read more reviews about this accommodation before booking.

Stayed 2 nights in Aug 2023

6/10 Okay

Tracy

Travelled with partner

12 Aug 2023

Liked: Cleanliness, amenities

Only one fan worked so the apartment was uncomfortably hot.

Stayed 2 nights in Aug 2023

10/10 Excellent

karen

6 Aug 2023

Stayed 2 nights in Aug 2023

8/10 Good

Emma

Business traveller

6 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2023

6/10 Okay

Mark

Travelled with partner

23 Jul 2023

Liked: Cleanliness, property conditions & facilities

The fire alarm panel was lit up like a Christmas tree with various faults showing.Informed the cleaner but 24 hours later still in fault, staying on the top floor very anxious due to this.You would expect an issue like this which is a major health and safety issue to be dealt with immediately.

Stayed 2 nights in Jul 2023

8/10 Good

David

Travelled with partner

13 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .

Stayed 1 night in Jul 2023

8/10 Good

Karen

7 Jul 2023

Liked: Property conditions & facilities

Apartment is clean and modern good location too. We had a lovely time only thing what I wasn't keen on was not having a window in the bedroom it was abit stuffy .we would stay again it was good to have our own apartment

Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family

22 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely little place, easy to use and located two mins from train station, supermarkets and restaurants

Stayed 2 nights in Jun 2023

6/10 Okay

Gary

22 Jun 2023

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

20 Jun 2023

Disliked: Property conditions & facilities, room comfort

Pay an extra £100 and stay at 5* hotel with breaky

We stayed in the room with on suite not the apartments. It was tiny, the shower cubical was in the bedroom with a toilet walled off in the corner. The bed was pushed up against the wall which meant climbing over my partner to get out. Not enough room to swing a cat (not that I would) we booked for 3 nights but left after 1 . Window open for airflow but then you had the noise from the hand dryer in the pub downstairs. Location was good. Clean and tidy. Double bed was ok. Easy to pick up keys. Code for lock box was sent on day of arrival.

Stayed 3 nights in Jun 2023