"Our only complaint was that we were not allowed to have a drink in the bar as there was an event on so the staff would not serve us, as we were guests ... " More
15 Jun 2021 by Craig Phillips
Dear guest, I really appreciate your feedback you have provided about your recent experience. I would like to apologise for the standard of service you receive and would like to reassure you this will be addressed with the team. Best Wishes, Craig Phillips General Manager
17 Jan 2020 by Craig Phillips
Dear guest, Thank you for your valued feedback which I can reassure you has been taken onboard. Hope to see you return in the near future. Kindest regards, Craig Phillips General Manager
17 Jan 2020 by Craig Phillips
Dear guest, Thank you for your valuable feedback which I really appreciate. I am deeply sorry for the snacks being out of date in the room and would like to thank you for bringing this to my attention. We hope to see you return in the very near future. Kindest regards, Craig Phillips, General Manager
21 Jan 2020 by Craig Phillips
Dear guest, I appreciate the time you have taken to provide your feedback. I’m very pleased to read that you enjoyed our Brasserie on the 5th floor and the attentive service from our reception team. I’m deeply sorry that you feel that you have been downgraded and only wish this was mentioned during your stay so that we could have addressed this. We hope to see you return in the very near future. Best wishes, Craig Phillips General Manager
6 Aug 2019 by Craig Phillips
Dear guest, Many thanks for taking your time to provide feedback about your recent experience. I would like to apologise for the poor service you received at breakfast. Looking into the system I can see that the majority of our guests came down to breakfast at the same time which caused it difficult to manage on the day which I am sincerely sorry for. Kindest regards, Craig Phillips General Manager
There's a restaurant on site. WiFi is free in public spaces. ABode Chester also features a fitness centre, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Chester hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
ABode Chester offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.
ABode Chester has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.