Leonardo Hotel Cheltenham

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VIP Access

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Dates

December 2024

January 2025

Desk, laptop workspace, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Room service

24/7 front desk

Parking available

Explore the area

Gloucester Road, Cheltenham, England, GL51 0TS

Imperial Gardens
4 min drive
Redgrove Harvester
4 min walk
Cheltenham (CHW-Royal Well Bus Station)
5 min drive
Gloucester (GLO-Gloucestershire)
26 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Double Room

19 sq m
Sleeps 2
1 Double Bed

Suite

38 sq m
Sleeps 2
1 King Bed

Standard Twin Room

19 sq m
Sleeps 2
2 Twin Beds

Standard Double Room

19 sq m
Sleeps 2
1 Double Bed

Superior Room Double and Single bed

19 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Standard Room (Double and Single)

19 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 room

includes taxes & fees

8 Jan - 9 Jan

About this property

Eco-certified hotel with a fitness center and a sauna

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.

Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Leonardo Hotel Cheltenham. During your stay, you'll be close to Cheltenham Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Enjoy Modern European cuisine while dining at Bar and Grill
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from Imperial Gardens and a few minutes from University of Gloucestershire

Leonardo Hotel Cheltenham offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A business center and meeting rooms are available.

Public spaces have free WiFi. The eco-certified Leonardo Hotel Cheltenham also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Cheltenham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Bar and Grill - This restaurant specializes in Modern European cuisine and serves breakfast only.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, Greek, Hungarian, Latvian, Polish, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 7 per night)
Electric car charging station on site

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16 per person
1 restaurant and 1 coffee shop/cafe
Room service available

Restaurants on site

Bar and Grill

Things to do

Fitness centre
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Laundry facilities
Luggage storage
Turndown service
Wedding services

Business services

Business centre
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Smoke-free property

Room amenities

Bedroom

Bed sheets

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

28-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Soundproofing
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:

Fitness facilities
Sauna
Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16 per person
Self parking fee: GBP 7 per night
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve access to the heated pool

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheltenham Thistle Hotel

Jurys Inn Cheltenham

Jurys Cheltenham

Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Michael

Travelled with family

23 Sept 2024

Liked: Staff & service, property conditions & facilities

Good clean and comfortable hotel. Good breakfast Good facilities and staff friendly and helpful.

Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Katarzyna, Leeds

6 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Just an over night stop en-route to Devon. We arrived around 2100. Have a good dinner and service was great! Room was good. Shame the pool wasn't open in the evening and not in the morning when my daughter wanted to swim (0700-0900). Parking wasn't free either but apart from that, a good stay!

Stayed 1 night in Aug 2024

8/10 Good

Ben

27 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Norman

Travelled with partner

21 Aug 2024

Liked: Cleanliness

Likes: the staff are excellent. Dislikes: menu in the restaurant could be better. Difficult to use the leisure centre due to overcrowding with leisure club members

Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Milissa

20 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Barbara

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Room was quiet. Weren’t able to use pool when arrived as it was full. Don’t like paying for parking having already paid a lot for hotel

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service

Quite and comfortable

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Cheltenham stay

Fabulous. Great customer service from reception. All very good but made extra special by the wonderful birthday card, treat and decorations. First time we have stayed in a Leonardo hotel and it will now be the first of many ! Thank you

Stayed 1 night in Aug 2024

6/10 Okay

Mark

10 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Decent hotel, but stupidly hot rooms and no aircon

Hotel is nice enough condition wise. But the rooms were unbearably hot. The window opens an inch and there was a desk fan in the room. Ultimately led to a terrible boiling hot night sleep and it was only 20-21 degrees outside. Not good

Stayed 1 night in Aug 2024

8/10 Good

DAVID

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveller

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

2/10 Terrible

Philip

Travelled with family

5 Aug 2024

Liked: Staff & service

Disliked: Room comfort

one for the memories

The Hotel has a flat roof and the rooms were unbearably hot we did ask for a different room but were told the hotel was fully booked we were provided with a cooler for the room which helped a little but still the room was extremely hot and very uncomfortable for 26 degrees outside to become 38 degrees in the room the staff on the desk were very apologetic and very nice but i am sure they know about this problem with the flat roof would stay there again as great location but not in the summer months.

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family and small children

3 Aug 2024

Liked: Cleanliness, staff & service, amenities

Just a little dated for a 4 star, staff were helpful and pleasant though

Stayed 1 night in Aug 2024

10/10 Excellent

Eric

2 Aug 2024

Stayed 5 nights in Jul 2024

8/10 Good

mark

1 Aug 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

8/10 Good

Fiona May

Business traveller

31 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Angela

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Maria

Travelled with family

31 Jul 2024

Liked: Cleanliness, property conditions & facilities

Avoid the sauces.

Hotel was nice. Booked a twin room. Beds on castors and moved at slightest nudge, which was annoying. Food service was too slow for our evening meal. Even allowing for the starters it took an hour from arrival for mesl to arrive, not good with hungry child. And use of cheap and nasty sauces is NOT ACCEPTABLE. Tomato sauce was vile and something I would expect from a cheap burger van not a quality hotel. Mayonnaise also same cheap and nasty rubbish. No point in nice food if served with vile sauces. This is a shame as hotel if this standard with a pool and gym is a bonus, but my abiding memory is vile sauces.

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Karen

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service

It was too near a motor way could hear traffic noise. Room needs updating and bathroom. When you are staying at this hotel you have to pay for parking, no biscuits or water in room.

Stayed 2 nights in Jul 2024