Holiday Inn Express Cheltenham, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Cheltenham, an IHG Hotel

Bar (on property)
Lobby
In-room safe, desk, blackout curtains, soundproofing
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Pittville Park
    ‪5 min walk‬
  • Everyman Theatre
    ‪9 min walk‬
  • The Promenade
    ‪10 min walk‬
  • Gloucester (GLO-Gloucestershire)
    ‪30 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.6 out of 10
Good
(26 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Holiday Inn Express Cheltenham, an IHG Hotel offers 138 accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Holiday Inn Express Cheltenham, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Holst Birthplace Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Cheltenham Town Hall and a 2-minute drive from Cheltenham General Hospital
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Express Cheltenham, an IHG Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Great Room - This café serves breakfast and light fare.
Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 12.95 per day; discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Great Room

Things to do

  • Access to nearby indoor pool
  • Fitness centre

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Height-adjustable showerhead
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Cheltenham
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Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Holiday Inn Express Cheltenham, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 388 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, and my kids really enjoyed it. Check-in was seamless, and very helpful information provided
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
It was just an overnight stay. The kids love and enjoy the stay! Most especially they enjoyed the breakfast 👍 the only downside pool was outside the hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Neil, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to downtown
Stayed 3 nights in Oct 2024

10/10 Excellent

Vitesh

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Viv

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for a couple of days and the stay was pleasant. Staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice easy check in, helpful staff and a clean comfortable room
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Stayed 5 nights in Sep 2024

6/10 Okay

Toby

Stayed 1 night in Oct 2024

8/10 Good

T

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

8/10 Good

gary

Stayed 1 night in Sep 2024

6/10 Okay

Amrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not somewhere for families to stay. Its in the centre of the town so lots of restaurants and bars around within walking distance. Very noisy into the early hours of the morning so we struggled to sleep due to the noise from people outside and those staying in the hotel. In hindsight not a location for families to stay with children. Much more for people looking for a good night out like the other patrons of the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff excellent great service clean and excellent location
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf Trip
Good location, excellent breakfast, comfortable bed and NCP parking opposite. Ideal for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient accommodation when visiting family. Didn't like noise from air con units outside room window.
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Vee and Mrs Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Bethan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel.
Well situated close to centre, room very clean, lots of choice at breakfast. Only negative was you could hear other rooms having a shower but we were getting up early so wasn't an issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Sons Wedding
Great hotel in the centre of Cheltenham for my sons wedding day for the following day.. Hotel was very good overall for me..& i would book againat this location wirh no problems at all..
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Busy and not the best Holiday Inn Express.
Overall the stay was pleasant. Room was clean but the towels felt like sand paper and one hand towel had a hole in it. Breakfast was chaotic and they couldn’t meet the constant demand for clean plates and cutlery. Lack of choice of breakfast juice as only orange or water available. Also the tv in the bedroom did not function properly which was either a signal issue or the tv on its way out.
Stayed 1 night in Aug 2024

6/10 Okay

r

Stayed 1 night in Aug 2024

10/10 Excellent

Neil james

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is always good, been 3 times this year.
Stayed 1 night in Jul 2024