Albion Street Serviced Apartments

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Dates

February 2025

March 2025

Fridge, microwave, electric kettle, cookware/dishes/utensils

Overview
Prices
Location
Amenities
Policies

Popular amenities

Housekeeping
Kitchen
Free WiFi

Explore the area

7-9 Portland Street, Cheltenham, England, GL52 2NZ

Everyman Theatre
‪4 min walk‬
The Promenade
‪5 min walk‬
Pittville Park
‪6 min walk‬
Brize Norton (BZZ-RAF Brize Norton)
‪43 min drive‬

Room options

Apartment

1 bedroom
1 bathroom
Sleeps 2
1 Double Bed

Studio

Studio
1 bathroom
Sleeps 2
1 Double Bed

Apartment, 2 Bedrooms (Sleeps 4)

2 bedrooms
1 bathroom
Sleeps 4
2 Double Beds

Similar properties

Pet-friendly
Free WiFi
Breakfast available
Parking available

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Apartments with kitchens, near Cheltenham Racecourse

Express check-out and free WiFi in public areas are available at this smoke-free apartment building. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with digital channels. An electric kettle and a hair dryer are among the other amenities available to guests.

Albion Street Serviced Apartments offers 41 accommodations with hair dryers. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cheltenham apartment provides complimentary wireless Internet access. 44-inch flat-screen televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Albion Street Serviced Apartments, you're just a quick walk from Everyman Theatre. You'll find features like free WiFi in public areas. This comfortable apartment building has 41 apartments. Each apartment includes amenities such as free WiFi and a kitchen.

Each apartment offers a kitchen, a flat-screen TV, and a refrigerator
Free WiFi
Services include luggage storage
Just a 3-minute drive from Cheltenham Racecourse and 14 minutes from Gloucester Quays

Albion Street Serviced Apartments offers its guests express check-out. WiFi is free in public spaces.

This 3-star Cheltenham apartment is smoke free.

Languages

English

Property amenities

Internet

Free WiFi

Parking and transport

No on-site parking available

Kitchen

Fridge
Microwave
Cookware/dishes/utensils
Electric kettle
Freezer

Bathrooms

Combined shower/bath
Towels provided
Hairdryer

Entertainment

44-inch flat-screen TV with digital service

Comfort

Heating

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Upper floors accessible by stairs only
Well-lit path to entrance
Smoke-free property

Services and conveniences

Daily housekeeping
Luggage storage
Iron/ironing board (on request)

Location highlights

In the city centre
Near a hospital

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

41 rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [7 Portland Street, Cheltenham, GL52 2NZ]

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternate location: [7 Portland Street, Cheltenham, GL52 2NZ]

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 7 Portland Street, Cheltenham, GL52 2NZ
Guests arriving after hours will need to go to the following location to check in: 7 Portland Street, Cheltenham, GL52 2NZ
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

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Albion Street Serviced Apartments Reviews

6.2

7.0/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

8/10 Good

Verified traveller

Business traveller

18 Nov 2024

Liked: Cleanliness

Fine given price

Apartments were clean and functional, decent location. However the budget price naturally came with budget characteristics . Oddly the blind in one of the bedrooms only covered 90% of the window. It a 5/6" window so pretty big and fine if you want an early start. The rainfall shower came from a tall 10" ceiling. Given no one can reach to clean the shower head so its blocking up with limescale. Configuration of one of the room means the bed is no where near any of the plugs..,. not useful if wanting a bed side light. Clearly these are pretty minor and decent option if you want a clean, central place to sleep!

Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

1 Oct 2024

Liked: Cleanliness, room comfort

Disliked: Amenities

Once I checked in the experience was dreadful. The free WiFi wouldn't connect to my phone. I reported it to a member of staff which fobbed me off. Won't be back to stay here again, absolute rip off

Stayed 1 night in Sep 2024

8/10 Good

william

17 Aug 2024

Liked: Cleanliness, property conditions & facilities

Nice seating area

Stayed 5 nights in Aug 2024

10/10 Excellent

Janet

Travelled with group

29 Jun 2024

Liked: Cleanliness, room comfort

Stayed 4 nights in Jun 2024

10/10 Excellent

Mike

22 Mar 2024

Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

4 Feb 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Lewis

16 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Petra

14 Dec 2023

Liked: Cleanliness, amenities, property conditions & facilities

Great place to stay, very clean, walking distance to high street shops, and restaurants.

Stayed 1 night in Dec 2023

2/10 Terrible

kimberley

Travelled with family

26 Nov 2023

Disliked: Property conditions & facilities

We stayed in room 5 which was an outbuilding and the back of the property. There was no lock on the inside door so we would have had to sleep with the door unlocked all night. But worse than that it was absolutely freezing (it was end of november) the radiator didnt work but they did leave a small oil radiator that did absolutely nothing. We checked out after a few hours as it was just too cold. Really dissapointed especially as the room wasnt cheap.

Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Travelled with group

11 Nov 2023

Liked: Cleanliness, room comfort

Central, good value

Great central location, clean and tidy with everything needed in a small kitchen. Good communication from property. Good value and would stay again.

Stayed 1 night in Nov 2023

2/10 Terrible

Deborah

26 Jul 2023

AVOID Poor accommodation and unfair terms

Please do yourself a favour and avoid this place like the plague. I first started to feel uncomfortable when I received a text informing me that they required £250 in pre-authorisation for each apartment I had booked. This is not just a swipe of a credit or debit card so they can charge for a newspaper - this is an actual hold on the funds in my bank account or on my credit card. Looking at the reviews it seems that if you don't have the funds in your account to cover this then you can't stay in the room you have booked and paid for! Nothing on Hotels.com to indicate this charge. It advises that they may need to swipe your card but absolutely no mention of the £250. It then takes up to 5 days after your stay for the funds to be released. When you check out the state of the apartment you will see just what a cheek it is to expect a pre-authorisation in case of damage - what a dump. Getting down to the basement apartment is dangerous. steep, slippy, concrete steps. No usable mirrors! Not one. Even in the bathroom. The bathroom in the apartment just topped it off. Only stay here if you do not value your privacy as it has none. I have included photographs.

Crappy furniture not very well disguised.

Hope you didn't want to put anything in this cupboard - yuck!

Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Business traveller

14 Jul 2023

Liked: Cleanliness, room comfort

Great apartment

Great communications from front desk office, masses of helpfull advice greatly appreciated. The property was outstanding comfortable spacious and a wow bathroom. Very comfortable bed and a most comfortable stay, thank you.

Stayed 1 night in Jul 2023

10/10 Excellent

richard

1 Jul 2023

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

24 May 2023

Disliked: Room comfort

Disappointing

There is a ridiculous preauthorization fee of £250 that will not be disclosed until you are at the check-in counter, if you're on a budget please don't bother booking a reservation. The lack of transparency is worrisome. Then there is the damaged front door Venetian blind, which the staff confirmed that the management is aware of, yet no temporary measure was in place to safeguard the privacy and dignity of clients. Also, there was the wifi password that was communicated and it took walking back to the key pick-up location and another four hours later to resolve. Lastly, it's been 5 days since checkout and the £250 is yet to be returned to my account, utterly disappointing.

Stayed 1 night in May 2023

2/10 Terrible

tom

Travelled with family

21 Apr 2023

Disliked: Cleanliness, room comfort

It was terrible as it was all faults advertised

Stayed 1 night in Apr 2023

6/10 Okay

Steve

5 Mar 2023

Stayed 2 nights in Mar 2023

6/10 Okay

Jeton

19 Feb 2023

Stayed 10 nights in Feb 2023

10/10 Excellent

Verified traveller

17 Dec 2022

Liked: Cleanliness, room comfort

Stayed 1 night in Dec 2022

8/10 Good

John

25 Nov 2022

Stayed 1 night in Nov 2022

2/10 Terrible

Dale

Business traveller

6 Oct 2022

Disliked: Cleanliness, room comfort

Don’t stay

Absolutely terrible place. Service and staff are also unhelpful and rude

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with group

20 Jul 2021

Liked: Cleanliness, amenities

Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days. Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor. Not a bad place just could have done with maybe an actual sofa. Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this. Overall, it had what we needed - apart from furniture.

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller

3 Jun 2021

Disliked: Cleanliness, room comfort

Do not book

The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy

Stayed 1 night in Jun 2021

2/10 Terrible

Danny

Travelled with group

14 Mar 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

2/10 Terrible

Pooler

Travelled with family

27 Jan 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly dissatisfied

We had booked an apartment as advertised in the centre of Cheltenham for one night on Saturday 25th. On arrival to collect the keys, We were told that the apartment was not actually in the town centre, as clearly advertised, but about 1.5 miles away. We then had to get a taxi to the apartment which was situated on a housing estate on the outskirts of Cheltenham. On entering the apartment we found that the kettle and TV did not work and the fridge was warm and could not be switched on either. We also found broken cupboards, a dirty toilet bowl and something unsavoury I’m one of the kitchen cupboards. This was all highly unsatisfactory and absolutely not what or where it was advertised to be. We returned the keys, having incurred more taxi fees, and found alternative accommodation.

Stayed 1 night in Jan 2020