The Carlton Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar

24/7 front desk

Breakfast available

Housekeeping

Parking included

Free WiFi

Explore the area

16/19 The Leas, Folkestone, England, CT20 2DU

Lower Leas Coastal Park
1 min walk
Leas Cliff Hall
2 min walk
Leas Lift
8 min walk
Manston (MSE-Kent Intl.)
47 min drive

Room options

Comfort Double Room, Sea View

35 sq m
Sleeps 2
1 Queen Bed

Single Room

22 sq m
Sleeps 1
1 Twin Bed

Family Room (Deluxe)

Sleeps 4
2 Queen Beds

Double Room

22 sq m
Sleeps 2
1 Double Bed

Double Room, Sea View

22 sq m
Sleeps 2
1 Double Bed

Twin Room

25 sq m
Sleeps 2
2 Twin Beds

Twin Room, Sea View

35 sq m
Sleeps 2
2 Twin Beds

Double Room (Extra bed)

37 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Family Room

Sleeps 4
2 Double Beds and 1 Twin Bed

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Victorian hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.

The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at The Carlton Hotel, you're just a quick walk from Lower Leas Coastal Park. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
12 minutes by car from Dover Western Docks Cruise Terminal and 15 minutes from Dover Castle

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Onsite venue - This restaurant serves dinner only. Reservations are required.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 5 for adults and GBP 5 for children
1 restaurant
1 bar

Family friendly

Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Meeting rooms - 2

Outdoors

Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer (on request)
Private bathroom
Towels

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 15

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone

Carlton Hotel Folkestone

The Carlton Hotel Hotel

The Carlton Hotel Folkestone

The Carlton Hotel Hotel Folkestone

The Carlton Hotel Reviews

5.8

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

4/10 Poor

svetla

Travelled with partner

23 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

As soon as we entered the room, we felt that smelly heavy odor of damp. Even the shower head had some black moldy looking areas, as well as the tiles in the bathroom. Sheets and towels were clean but towels felt a bit damp.

Stayed 1 night in Sep 2024

8/10 Good

Michael

20 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Barrie

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No frills good old customer service with a clean room, free parking and a great price!

Stayed 1 night in Sep 2024

6/10 Okay

Oliver

Travelled with family

16 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Budget hotel, it is what it is..... My sister's room had an actual slope in the room as it looked like the floor was collapsing!

Stayed 1 night in Sep 2024

8/10 Good

Gina

15 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Jack

Business traveller, Travelled with group

15 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Mushrooms and black mould growing on the walls. Hot water barely works, water pressure was awful and made to feel unwelcome by management. All in all avoid this place

Stayed 5 nights in Sep 2024

6/10 Okay

Anne

14 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Ron

14 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

MALCOLM

1 Sept 2024

Liked: Cleanliness, staff & service

The young lady on reception was a credit to the establishment.

Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Travelled with family and small children

31 Aug 2024

Liked: Staff & service

We were happy with our stay. For £80 and our family for 1 night as a stopover before France it was fine. The decor isn't modern or flash so don't expect too much and water pressure in the taps was pretty awful in honesty. But the staff at check inn were nice and polite.

Stayed 1 night in Aug 2024

6/10 Okay

Sheila

29 Aug 2024

Liked: Staff & service, amenities

Bedroom very small. Beautiful area .

Stayed 1 night in Aug 2024

6/10 Okay

Nijole

28 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Carleigh

27 Aug 2024

Disliked: Amenities

Receptionist/Bar man was amazing, could not fault his service at all. Bed was broken, dipped in the middle and left us both with a sore back the next morning, was meant to be a queen but it was definitely only a double. Shower was broken, attachment to turn off shower was faulty and I ended up very wet trying to switch it to the taps. Shower constantly leaking throughout the night. Bar could do with being a bit more stocked up, ran out of vodka.

Stayed 1 night in Aug 2024

6/10 Okay

Turker

27 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Normunds

27 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

4/10 Poor

Marina

26 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Rhys

24 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Arrived at the hotel to a ply wood headboard on the bed very strange smells and generally dirty, booked a different hotel within 5 minuets of being there and left!

Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.

Stayed 2 nights in Aug 2024

4/10 Poor

Vicky

19 Aug 2024

Disliked: Cleanliness, property conditions & facilities

The bathroom needs updating - hardly any water pressure in our room. Had to ask for extra towels as only provided for one person. Bedding (valance) was ripped.

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money, nice staff, recommendable

Very friendly and accommodating staff. Facilities Ok, old grand building but a bit outdated, anyway very good value for money considering budget range. Wonderful views, great location and very nice experience overall. Our little girls loved it.

Stayed 1 night in Aug 2024

8/10 Good

Ifeanyi

16 Aug 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Aug 2024

6/10 Okay

Steve

Travelled with group

13 Aug 2024

Disliked: Property conditions & facilities

Properties generally poorly maintained the room had a massively sloping floor. Quite dirty. Lots of stains and marks. Needs a lot of money spent on it and some serious TLC

Stayed 1 night in Aug 2024

2/10 Terrible

Patrizia

Travelled with family

10 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

L'hotel potrebbe essere un gioiellino ma purtroppo è sporco e in decadenza. Il letto è comodo ma il bagno è inutilizzabile, lo scarico non funziona bene ed è molto vecchio e macchiato. Il personale però è simpatico e abbiamo dormito bene.

Stayed 1 night in Aug 2024

2/10 Terrible

Miles

Business traveller

9 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

VANDA

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Below average

Very dated needs a good overhaul Bedding was clean . No table to make tea had to use the floor to boil kettle. Fireplace to make the tea. Shower leaked needed to be taken off its rail an laid in the bath to stop the carpet getting soaked .

Stayed 1 night in Aug 2024