The Carlton Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar

24/7 front desk

Breakfast available

Housekeeping

Parking included

Free WiFi

Explore the area

16/19 The Leas, Folkestone, England, CT20 2DU

Lower Leas Coastal Park
‪1 min walk‬
Leas Cliff Hall
‪2 min walk‬
Leas Lift
‪8 min walk‬
Manston (MSE-Kent Intl.)
‪47 min drive‬

Room options

Comfort Double Room, Sea View

35 sq m
Sleeps 2
1 Queen Bed

Single Room

22 sq m
Sleeps 1
1 Twin Bed

Family Room (Deluxe)

Sleeps 4
2 Queen Beds

Double Room

22 sq m
Sleeps 2
1 Double Bed

Double Room, Sea View

22 sq m
Sleeps 2
1 Double Bed

Twin Room

25 sq m
Sleeps 2
2 Twin Beds

Twin Room, Sea View

35 sq m
Sleeps 2
2 Twin Beds

Double Room (Extra bed)

37 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Family Room

Sleeps 4
2 Double Beds and 1 Twin Bed

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Victorian hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.

The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at The Carlton Hotel, you're just a quick walk from Lower Leas Coastal Park. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Lower Leas Coastal Park and Leas Cliff Hall

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Onsite venue - This restaurant serves dinner only. Reservations are required.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 5 for adults and GBP 5 for children
1 restaurant
1 bar

Family friendly

Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Meeting rooms - 2

Outdoors

Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer (on request)
Private bathroom
Towels

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 15

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone

Carlton Hotel Folkestone

The Carlton Hotel Hotel

The Carlton Hotel Folkestone

The Carlton Hotel Hotel Folkestone

The Carlton Hotel Reviews

5.8

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

10/10 Excellent

edward

23 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient

Stayed 4 nights in Sep 2024

4/10 Poor

Denis

21 Oct 2024

Liked: Room comfort

Disliked: Cleanliness, staff & service

Only if you can manage stairs...

Only booked here as website states is has a lift. My wife and I are disabled and were shocked when on arrival reception said 'no lift, but it's only one floor'. They offered to take our luggage up but for us having to negotiate stars over our 4 night stay was not very good at all. Oddly, there was a sign on the corridor directing you to a lift.... which was locked.

Stayed 4 nights in Oct 2024

10/10 Excellent

Eva

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Minden nagyon tetszet es ajanlim mindenkinek

Stayed 1 night in Oct 2024

4/10 Poor

Bertram

19 Oct 2024

Disliked: Property conditions & facilities

Stayed 3 nights in Oct 2024

2/10 Terrible

Nicola

Travelled with family

17 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Awful property do not book here

Stayed 1 night in Oct 2024

8/10 Good

Evelyn

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I did not like carrying my bags up two flights of stairs, with no lift.

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Travelled with group

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Folkestone break

The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .

Stayed 2 nights in Oct 2024

6/10 Okay

Adele

13 Oct 2024

The bed in the room was not comfortable and the walls were stained and dirty. Pillows were lumpy and neither of us slept very well.

Stayed 1 night in Oct 2024

8/10 Good

Sean

Business traveller

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff. No hassle, checked straight in.

Stayed 1 night in Oct 2024

2/10 Terrible

sarah

7 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Carolyn

7 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Sonia

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was bigger than anticipated. Work in progress..room needs a bit more updating, tlc.. cable on kettle only just reached socket. Bathroom was big. No plugs in sink or bath. Toilet seat loose No fire drill or emergency info on doors

Stayed 2 nights in Oct 2024

8/10 Good

Alan

Business traveller

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

4/10 Poor

Anna

Travelled with group

29 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

No hot water or curtain in the room. Hotel was tired and shabby.

Stayed 1 night in Sep 2024

8/10 Good

PETER

27 Sept 2024

Liked: Cleanliness, staff & service

Clean but basic

Stayed 1 night in Sep 2024

4/10 Poor

svetla

Travelled with partner

23 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

As soon as we entered the room, we felt that smelly heavy odor of damp. Even the shower head had some black moldy looking areas, as well as the tiles in the bathroom. Sheets and towels were clean but towels felt a bit damp.

Stayed 1 night in Sep 2024

8/10 Good

Michael

20 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Barrie

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No frills good old customer service with a clean room, free parking and a great price!

Stayed 1 night in Sep 2024

6/10 Okay

Oliver

Travelled with family

16 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Budget hotel, it is what it is..... My sister's room had an actual slope in the room as it looked like the floor was collapsing!

Stayed 1 night in Sep 2024

8/10 Good

Gina

15 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Jack

Business traveller, Travelled with group

15 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Mushrooms and black mould growing on the walls. Hot water barely works, water pressure was awful and made to feel unwelcome by management. All in all avoid this place

Stayed 5 nights in Sep 2024

6/10 Okay

Anne

14 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Ron

14 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

MALCOLM

1 Sept 2024

Liked: Cleanliness, staff & service

The young lady on reception was a credit to the establishment.

Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Travelled with family and small children

31 Aug 2024

Liked: Staff & service

We were happy with our stay. For £80 and our family for 1 night as a stopover before France it was fine. The decor isn't modern or flash so don't expect too much and water pressure in the taps was pretty awful in honesty. But the staff at check inn were nice and polite.

Stayed 1 night in Aug 2024