The Carlton Hotel

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Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar
24/7 front desk
Breakfast available
Housekeeping
Parking included
Free WiFi

Explore the area

16/19 The Leas, Folkestone, England, CT20 2DU

Leas Cliff Hall
‪2 min walk‬
Folkestone Harbour
‪11 min walk‬
Folkestone Beach
‪15 min walk‬

Room options

Comfort Double Room, Sea View

35 sq m
Sleeps 2
1 Queen Bed

Single Room

22 sq m
Sleeps 1
1 Twin Bed

Family Room (Deluxe)

Sleeps 4
2 Queen Beds

Double Room

22 sq m
Sleeps 2
1 Double Bed

Double Room, Sea View

22 sq m
Sleeps 2
1 Double Bed

Twin Room

25 sq m
Sleeps 2
2 Twin Beds

Twin Room, Sea View

35 sq m
Sleeps 2
2 Twin Beds

Double Room (Extra bed)

37 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Family Room

Sleeps 4
2 Double Beds and 1 Twin Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Victorian hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.

The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at The Carlton Hotel, you're just a quick walk from Lower Leas Coastal Park. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
12 minutes by car from Port Lympne Wild Animal Park and Gardens and 12 minutes from Dover Western Docks Cruise Terminal

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Onsite venue - This restaurant serves dinner only. Reservations are required.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking

Food and drink

Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
A bar/lounge
A restaurant
Snack bar/deli

Things to do

TV in common areas

Family friendly

Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2 meeting rooms
Business centre

Outdoors

Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Heating
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 15

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone

Carlton Hotel Folkestone

The Carlton Hotel Hotel

The Carlton Hotel Folkestone

The Carlton Hotel Hotel Folkestone

The Carlton Hotel Reviews

5.8

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

6/10 Okay

Caroline

23 Dec 2024

Basic

Was very cheap so Basic room very dated shower was terrible no pressure at all and had to run for ages to get hot

Stayed 2 nights in Dec 2024

10/10 Excellent

Clive

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel staff are very accommodating and polite. I have stayed a few times now and will be returning soon. Keep up the good work guys!

10/10 Excellent

R

Travelled with family

16 Dec 2024

Liked: Cleanliness, staff & service

Great.people

You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again

Stayed 2 nights in Dec 2024

10/10 Excellent

Gergana

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Gergana

Travelled with family

14 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location! Kind and helpful staff. Fast Internet! Clean and comfortable room with amazing sea view! Very good transport connections ( close to the Folkestone central bus station). Lot's of opportunities for quick shopping, eating outside ( cafés, restaurants ATM ). Very satisfied! Thanks a lot for my perfect stay in Carlton hotel Folkestone, Kent, UK!

Stayed 5 nights in Dec 2024

8/10 Good

Joshua

13 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Gergana

Travelled with family

12 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location! Very clean and comfortable room with amazing sea view. Kind and helpful staff. Fast Internet! Very satisfied- i had really good stay! Thank you Carlton hotel!

Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

7 Dec 2024

Liked: Staff & service

Disliked: Cleanliness

Very convenient for euro tunnel, bargain price .

Stayed 1 night in Dec 2024

6/10 Okay

Gary

Business traveller

1 Dec 2024

Liked: Staff & service

You get what you pay for

Stayed 4 nights in Nov 2024

10/10 Excellent

Michel

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Ray

24 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

4/10 Poor

Allan Derrick Siat, North Point

Travelled with group

20 Nov 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Was aware of the low ratings for this hotel, but realized that it was really that bad when we got there. If not for the cheap price, i wouldn't consider staying there again. I guess you get what you pay for. 😔

Stayed 6 nights in Nov 2024

8/10 Good

Ercan

19 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

Trevor

18 Nov 2024

Liked: Staff & service

Stayed 6 nights in Nov 2024

6/10 Okay

Baldeep

Travelled with family

18 Nov 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Renovation of the building is expected to make it more attractive to the customers.

Stayed 1 night in Nov 2024

6/10 Okay

Paula

18 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Condition needs updating.

Stayed 1 night in Nov 2024

4/10 Poor

Lori

13 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No words to describe this!

There are no words to describe this hotel! Seriously considered sleeping in our car. Luckily we only stayed 4 hours just to shut our eyes before using the shuttle. Do not stay here! Toilet wouldn’t flush which was the least of our concerns.

Stayed 1 night in Nov 2024

8/10 Good

Joanne

13 Nov 2024

Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

8/10 Good

James

Travelled with family

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.

Stayed 2 nights in Nov 2024

4/10 Poor

Paul

9 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Constantin

9 Nov 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

2/10 Terrible

Faical

Business traveller, Travelled with group

6 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

4/10 Poor

amber

Travelled with partner

3 Nov 2024

Disliked: Cleanliness, property conditions & facilities

First room we went into had a strong stench of cigarettes and the bed sheets were damp. Went to reception and they gave us 3 keys for different rooms to try out. Each had their own issues. Dusty and unkept rooms. Very outdated

Stayed 1 night in Nov 2024