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4.3 out of 5

"Visiting my daughter who lives close by ,love stopping at the Burlington for modern and comfortness .and had a lovely surprise this time as we were up ... " More

By a verified traveller on Mon 06 Nov 2017

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Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Burlington Hotel, Best Western Premier Collection's great location. During your stay, you're just a quick walk from Lower Leas Coastal Park. Free WiFi in public areas, 2 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at Bay Tree Bar and Grill
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Port Lympne Wild Animal Park and Gardens and 12 minutes from Dover Western Docks Cruise Terminal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Burlington Hotel, Best Western Premier Collection ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burlington Hotel, Best Western Premier Collection

Everyone (4) Couples (2)
1 out of 5
As you get at the hotel you are greeted by big ugly scaffolding, then you enter the property you noticed the look of an old shattered hotel from decades ago. Then you think this is classed as a 4* hotel????? How is this even possible? If you need to stay here just expect 1* only

Posted by , from London on 11 Feb 2024

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5 out of 5

Posted by on 16 Nov 2021

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5 out of 5

Return visit

Visiting my daughter who lives close by ,love stopping at the Burlington for modern and comfortness .and had a lovely surprise this time as we were upgraded to superior room, which was amazing , will be booking again after Christmas x

Posted by , from west midlands on 6 Nov 2017

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Comment from Hotel Management

9 Nov 2017 by Molly

Good Evening, Thank you very much for taking the time to leave your feedback with us following your most recent stay at the Burlington Hotel. We are delighted to hear you enjoyed your visit and hope to welcome you again. Kind regards, The Front Desk Team.

5 out of 5

Very nice hotel, close to the promenade. V/Good

Pros: Cleanliness and locality
Cons: Car parking a bit sparse.
Location: Just stayed overnight. Very handy for a nice stroll along the promenade. Terrific views from there.
Stayed overnight before journeying onwards. Comfortable beds cheerful service.

Posted by on 23 Aug 2017

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5 out of 5

Stay for wedding

We were in Folkstone for a close friends wedding. The hotel was perfectly located and we were able to see the beautiful views of the town. The room was lovely, quite modern, cleaned every day and the bathroom was nice and spacious. As the weather was quite hot we did find the room to be too hot at night and would have loved to have air conditioning. Other than that we had no complaints.

Posted by on 5 Aug 2015

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5 out of 5

Ecellent Hotel!

Pros: Staff, building, food quality, location
We had such an excellent stay at the Burlington Hotel. The building itself is absolutely amazing and very british, the photos already give you a good impression of the beauty of the hotel. The location is also very good as it as almost directly at the seafront. However the best about the hotel is the staff: We had dinner in the restaurant and we had the most thougthful waiter ever. He was very polite and refined and made us fell like very appreciated guests. We even got a dessert for free as the one we wanted was not available! The food quality was also just excellent - they serve local groceries and meat of the highest quality. It was just the best hotel experience we ever had (I'm not exaggerating).

Posted by on 1 May 2017

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About the Best Western Plus Burlington Hotel

Location 3-5 Earls Avenue, Folkestone, England CT20 2HR

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Burlington Hotel, Best Western Premier Collection. This Victorian Folkestone hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1880
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Folkestone Central Station (1.2 km / 0.7 mi)

Room Amenities

Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.

Bay Tree Bar and Grill – This cocktail bar specialises in British cuisine.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burlington Folkestone
  • Burlington Hotel Folkestone
  • Best Western Plus Burlington Hotel Folkestone
  • Best Western Plus Burlington Folkestone
  • Best Western Plus Burlington Hotel
  • Burlington Hotel Best Western Premier Collection
  • Burlington Hotel, Best Western Premier Collection Hotel
  • Burlington Hotel, Best Western Premier Collection Folkestone

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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