Burlington Hotel, Best Western Premier Collection

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Dates

December 2024

January 2025

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

24/7 front desk

Room service

Laundry

Explore the area

3-5 Earls Avenue, Folkestone, England, CT20 2HR

Lower Leas Coastal Park
2 min walk
Keppels Bar
2 min walk
Folkestone Central Station
15 min walk
Manston (MSE-Kent Intl.)
47 min drive

Room options

Suite, 1 King Bed, Non Smoking

38 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

27 sq m
Sleeps 2
1 King Bed

Superior Room, 1 Double Bed, Non Smoking

27 sq m
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

19 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

15 sq m
Sleeps 2
1 Double Bed

Deluxe Suite, 1 King Bed, Non Smoking

27 sq m
Sleeps 2
1 King Bed

Comfort Room, 2 Single Beds, Non Smoking

19 sq m
Sleeps 2
2 Twin Beds

Suite, 1 King Bed, Non Smoking

38 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Single Beds, Non Smoking

27 sq m
Sleeps 3
2 Twin Beds

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Victorian hotel with bars and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, laundry facilities, and a 24-hour front desk.

Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Burlington Hotel, Best Western Premier Collection's great location. During your stay, you're just a quick walk from Lower Leas Coastal Park. Free WiFi in public areas, 2 bars, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy British cuisine while dining at Bay Tree Bar and Grill
Full breakfast served daily for a fee
Amenities include a front-desk safe, meeting rooms, and conference space
Onsite recreation includes bike rentals
Guests have great things to say about the helpful staff and the location
Steps from Lower Leas Coastal Park and 3 minutes by foot from Leas Promenade
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Burlington Hotel, Best Western Premier Collection.

This Victorian Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10 AM.

Bay Tree Bar and Grill - This cocktail bar specializes in British cuisine.

24-hour room service is available.

Languages

English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee daily 7:00 AM–10 AM: GBP 16.95 per person
1 restaurant
2 bars/lounges
24-hour room service

Restaurants on site

Bay Tree Bar and Grill

Things to do

Bike rentals

Family friendly

Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating
Portable fan
Premium bedding

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
LCD TV

Food and drink

Electric kettle

Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 20.00 per pet, per night
Only dogs are allowed
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone

Burlington Hotel Folkestone

Best Western Plus Burlington Hotel Folkestone

Best Western Plus Burlington Folkestone

Best Western Plus Burlington Hotel

Burlington Hotel Best Western Premier Collection

Burlington Hotel, Best Western Premier Collection Hotel

Burlington Hotel, Best Western Premier Collection Folkestone

Burlington Hotel, Best Western Premier Collection Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

David

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely spectacular period hotel and suite! Ocean and garden views. Amazing spa bathroom, mini kitchen (and pod coffee maker)! Beautiful salon lounge. Lovely staff. We're on our honeymoon from Australia and could not had wished for a more charming and elegant place to stay. I wished we could have stayed longer!

Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

The staff were very friendly and superb at their job The hotel was really lovely and not far from the beach overall we were very impressed with it

Stayed 3 nights in Sep 2024

10/10 Excellent

michelle

9 Sept 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great stay in a superb room (104)great view from the bath 👍

Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with partner

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall very welcoming staff and good customer service.

Stayed 2 nights in Aug 2024

10/10 Excellent

James

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark, WALLINGFORD

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel. Clean and room was worth the money. Lack of parking is a real issue.

Stayed 1 night in Aug 2024

8/10 Good

Richard

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

ROSALIND

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

18 Aug 2024

Staff always friendly, rooms always comfortable and clean.

Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at The Burlington. Our room was spacious and luxurious and the staff were helpful and friendly. The food was delicious. Laurent went above and beyond to make our visit extra special. Thank you for spoiling us.

Stayed 2 nights in Aug 2024

4/10 Poor

Karl, Bexleyheath

Travelled with partner

14 Aug 2024

Disliked: Staff & service, amenities

Checking in experience was long. Despite doing the pre-check in form, it took too long. When asking if we could book for dinner the front desk said no, they can only accommodate 4 guests for the evening in the whole restaurant. So we had to eat elsewhere. In the morning for breakfast, I asked for poached eggs. They came 25 mins later and were hard boiled. When returning them to the kitchen the chef must have thrown the plate as it caused a stir from staff who were prevented from going back in the kitchen. They remade them and again they were hard boiled. The main elevator smelled like wet dog. Doesn’t help it’s carpeted up the walls. Overall not a pleasant stay. On returning back in the evening, all rooms cards were blocked for many guests. Wouldn’t recommend staying.

Stayed 2 nights in Aug 2024

8/10 Good

Graham

13 Aug 2024

Liked: Cleanliness, staff & service

Nice Hotel

Comfortable and clean, the laundry delivery around 6.00 in the morning makes a terrible noise and woke up us every day, but apart from that very good hotel

Stayed 3 nights in Aug 2024

8/10 Good

Paula

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Air conditioning in the room would be nice

Stayed 2 nights in Aug 2024

6/10 Okay

Leona

Travelled with family, Travelled with group

10 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

One member on front of house was very disorganised, abrupt, and rude. Room keys expired during the night for our whole wedding party!!! My saturday breakfast booking wasnt completed and I felt embarrassed upon going down to breakfast and having to clarify, I had booked. Luckily, I was later seated. The cleaning staff were very polite, helpful, and sweet.

Stayed 2 nights in Aug 2024