Haven Riviera Cancun - All Inclusive - Adults Only

4.5 star property
VIP Access

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Front of property
Lobby
View from room
4 outdoor pools, free pool cabanas, pool umbrellas
4 outdoor pools, free pool cabanas, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Xoximilco
    ‪10 min drive‬
  • Moon Palace Golf Club
    ‪12 min drive‬
  • Riviera Cancun Golf Resort
    ‪22 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

  • 68 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

  • 68 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

  • 228 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

  • 168 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Pure Wellness Junior Suite Partial Ocean View

  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

  • 68 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Garden View

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

  • 69 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Partial Ocean View

  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the free breakfast at Haven Riviera Cancun - All Inclusive - Adults Only. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine with garden views at Tahani, one of the property's 7 restaurants and 8 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself to Swedish massages, hydrotherapy, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and volleyball
  • Guests love the breakfast and restaurant
  • 4.1 mi (6.6 km) from Xoximilco and 12.9 mi (20.8 km) from Delfines Beach
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2976 out of 4104 reviews
Rating 8 - Good. 721 out of 4104 reviews
Rating 6 - Okay. 232 out of 4104 reviews
Rating 4 - Poor. 93 out of 4104 reviews
Rating 2 - Terrible. 82 out of 4104 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yushemya A F

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Rasika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 days at Haven Riviera Cancun in December. Such a wonderful place, only 20 min from airport. The resort has amazing pools, gorgeous beaches and a great staff.. Definitely we will return to this resort..
Stayed 5 nights in Dec 2024

10/10 Excellent

Leila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 100000 stars I would. From service to the quality of the food to the rooms, it was just amazing. Exceeded my expectations. Will most certainly be back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Theo

Stayed 3 nights in Nov 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience. Not over packed. We were able to get into every restaurant we wanted. Great food and drinks. Entertainment was ok. Pools were great.
Stayed 5 nights in Dec 2024

2/10 Terrible

Manishkumar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Called hotel and email regarding explanation for charges on my account but no reply back yet, it’s been 10days now.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the experience was enjoyable, and I would recommend it. While some aspects of the food quality could be improved and a few dishes lacked consistency, most of the meals were good and worth trying.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abe

Stayed 10 nights in Nov 2024

10/10 Excellent

Joycelyn

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Activities were fun. Sand was soft by the resort. Lots of fun in the sun. Wish it was more friendly to recycle plastic bottles. The air conditioning didn't seem to turn the temperature up so we just ended up turning it off and still being comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daphenee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay everything was very nice
Stayed 4 nights in Dec 2024

10/10 Excellent

awilda

Stayed 4 nights in Nov 2024

10/10 Excellent

Dinusha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tatianna

Stayed 4 nights in Nov 2024

10/10 Excellent

Mariia

Stayed 9 nights in Nov 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the moment we arrived and left was absolutely amazing. Staff was amazing. Food was amazing. Activities were great. Will definitely recommend to family and friends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Kenneth

Stayed 6 nights in Dec 2024

10/10 Excellent

kamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experiences. My flight landed around 12. I wish they had let us check in early so we could rest but apart from that it was wonderful experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had more activities. It was only a Michael Jackson show and a karaoke available at 8pm and later. I wanted more things to do during the day
Stayed 4 nights in Dec 2024

10/10 Excellent

Myrna Edith Peña

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean massive resort with excellent service overall
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024