Haven Riviera Cancun - All Inclusive - Adults Only - Reviews, Photos & Rates

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VIP Access

Choose dates to view prices

Dates

January 2025

February 2025

4 outdoor pools, free pool cabanas, pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

Hot tub

Breakfast included

All-inclusive

Spa

Explore the area

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Arrecife de Puerto Morelos National Park
1 min walk
Xoximilco
10 min drive
El Tinto Golf Course
11 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
16 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

68 sq m
Ocean view
Sleeps 4
2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

68 sq m
Partial sea view
Sleeps 2
1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

116 sq m
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

56 sq m
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

68 sq m
Partial sea view
Sleeps 4
2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

228 sq m
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

168 sq m
Ocean view
Sleeps 4
2 King Beds

Pure Wellness Junior Suite Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

68 sq m
Partial sea view
Sleeps 4
2 Queen Beds

Junior Suite Garden View

56 sq m
Sleeps 3
1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

69 sq m
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

56 sq m
Sleeps 3
1 King Bed

Romance Junior Suite Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Junior Suite Ocean Front

56 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite Swim-Out Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Romance Jr Suite Ocean Front

56 sq m
Sea view
Sleeps 2
1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

56 sq m
Sleeps 2
1 King Bed

Serenity Club Ocean View King Bed Junior Suite

68 sq m
Ocean view
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 room

includes taxes & fees

5 Jan - 6 Jan

Pool

Breakfast included

All-inclusive

Spa

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the free breakfast at Haven Riviera Cancun - All Inclusive - Adults Only. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self parking
Enjoy local and international cuisine with garden views at Tahani, one of the property's 7 restaurants and 8 bars/lounges
Take a swim in the 4 outdoor pools or soak in the spa tub
Treat yourself to reflexology, Swedish massages, or body scrubs at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes an outdoor tennis court, a 24-hour gym, and volleyball
Guests love the restaurant and breakfast
4.1 mi (6.6 km) from Xoximilco and 8.6 mi (13.8 km) from Ventura Park Cancun

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.

Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.

Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Tennis

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Electric car charging station on site
Wheelchair-accessible parking available
On-site parking options include a garage

Food and drink

Free buffet breakfast available daily 7:00 AM–11:00 AM
7 restaurants and 1 coffee shop/cafe
3 swim-up bars, 3 poolside bars, 8 bars/lounges and 1 beach bar
24-hour room service

Restaurants on site

Tahani
Agua Bendita
Olios
Vora Mar
Satsu

Things to do

24-hour fitness centre
24-hour pool access
4 outdoor pools
Fitness classes
Beach volleyball
Beach yoga
Full-service spa
Nightclub
Outdoor tennis court
Pilates classes
A hot tub
Table tennis
Tennis
Yoga classes

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf cart
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (20000 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beachfront location
Free beach cabanas
Free pool cabanas
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Handrails in hallways
Handrails in stairwells
In-room accessibility
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Comprehensive recycling policy
Couples dining
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally owned and organised tours and activities
Romance packages available
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Pillow-top mattress
Premium bedding

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Towels

Entertainment

50-inch flat-screen TV
TV channels
iPod dock

Food and drink

Champagne service
Espresso maker
Free bottled water
Free minibar

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Electrical adapters/chargers
Energy-saving switches
Free local calls
Iron/ironing board
Laptop-friendly workspace
Local maps
Phone
Recycling
Restaurant dining guide
Safe
Slippers
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Pool access is available 24-hours a day.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos

Haven Riviera Cancun Resort All Inclusive Adults

Haven Riviera Cancun All Inclusive Adults Puerto Morelos

Haven Riviera Cancun All Inclusive Adults

Haven Riviera Cancun Inclusive

Haven Riviera Cancun All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Cancun

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Tiffany

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

Supriya

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay and great staff. Will definitely visit again

Stayed 3 nights in Sep 2024

10/10 Excellent

Ellen

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing, food was great, property was very well decorated and maintained. Love this place

Stayed 5 nights in Sep 2024

10/10 Excellent

Tywanna

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, cleanliness

Stayed 4 nights in Sep 2024

10/10 Excellent

Mariah

22 Sept 2024

Stayed 3 nights in May 2024

10/10 Excellent

Tatiana Isabel

Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay. The pools are amazing. There is plenty of food options for everyone. The ocean is not clear here but they do clean up the algae. You are deep in the jungle and secluded from all other hotels. Please note Uber is available; they will overcharge you for the taxi service. The bed was very comfortable and we were glad we had a somewhat secluded room as to not hear the party music in the main pool during events. The service from the people was top notch but please remember to tip! A dollar makes a huge difference to these guys who work so hard to ensure you have an amazing experience. My only complaint was the music at the main pool. They played things like imagine dragons, coldplay, and music that has nothing to do with beach vibes. I also highly reccomend the Cenote excursion and a little trip to downtown Puerto Morelos.

Stayed 4 nights in Sep 2024

10/10 Excellent

Mariely

Travelled with group

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was outstanding, staff is very friendly and willing to attend any request. The hotel provided a complimentary room upgrade. My room was upgraded. I would had like longer hours for the buffet but room service was great.

Stayed 5 nights in Sep 2024

10/10 Excellent

Eden

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Food needs improvement.

Stayed 6 nights in Sep 2024

10/10 Excellent

Catherine

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with group

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our group of 14 stayed in the Serenity club for our friends 40th birthday. We had such an amazing time. Brandon set up cabanas and decorated for us one day by pool. Everyone was extremely friendly and helpful. The property was beautiful and very well taken care of. HIGHLY recommend

Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff and service in general is second to none.

Stayed 13 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so attentive to us. Our butler Manny also made sure we were taken care of. Great food, entertainment and the best customer service.

Stayed 7 nights in Sep 2024

10/10 Excellent

Taeya

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Sep 2024

10/10 Excellent

Jocelyn

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved every single moment of my stay and the process with expedia made it so easy

Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa, Moosup

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

OMG I loved this resort! From the moment I arrived until I checked out

Stayed 5 nights in Sep 2024

10/10 Excellent

Rachelle

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I visited for our Anniversary. Haven was a treat. We received a sweet room upgrade and the rooms were really clean. Our room was cleaned everyday and the night time service was great. Great options for excursions and we went golfing. Food was good for a resort. The buffet was also better then I thought. The resort had other great dinner options and you can book on your phone. The beach had lots of seaweed but was cleaned every day. The 3 pools were nice but very warm. We bought transportation and it was easy to get from the resort to the airport. Staff are very nice. I was greeted everywhere from everyone from the gardner to the bartenders. Entertainment could have been a bit better but we had fun at casino night and fireworks for mexican Independence. I'm definitely hoping to book again before the year ends.

Stayed 4 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with partner

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best vacation ever. Food, beverages, and staff were amazing. I plan on going again!

Stayed 8 nights in Sep 2024

10/10 Excellent

Dexter

19 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Francisco

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Food and service was very good. I definitely recommend it to anyone who wants to relax and have a good time. The entertainment was excellent Pepe did a very good job.

Stayed 5 nights in Sep 2024

10/10 Excellent

Omar

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff

Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with group

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second time at Haven and we enjoyed it just as much as the first time! We took my daughter and my nephew to celebrate their high school graduation. Haven did a nice job of keeping us all together, the food and pools were amazing (we really love the swim out rooms!) and the club at night was very fun!

Stayed 4 nights in Jul 2024