City Express Suites by Marriott Cancún Aeropuerto Riviera

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Dates

December 2024

January 2025

Desk, blackout curtains, iron/ironing board, free cots/infant beds

32-inch flat-screen TV with cable channels, TV, books

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Breakfast included

Room service

Pool

Gym

Housekeeping

Explore the area

SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506

Xoximilco
13 min walk
El Tinto Golf Course
4 min drive
Moon Palace Golf Club
5 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
12 min drive

Room options

Suite, 2 Double Beds, Non Smoking

32 sq m
Sleeps 4
2 Double Beds

Suite, 1 King Bed with Sofa bed

32 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

32 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free breakfast, in the vicinity of Ventura Park Cancun

An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

City Express Suites by Marriott Cancún Aeropuerto Riviera offers 63 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Our customers tell us they can't get enough of the overall property condition at City Express Suites by Marriott Cancún Aeropuerto Riviera. During your stay, you'll be within walking distance of Xoximilco. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free continental breakfast served daily
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
Onsite recreation includes a gym
5.9 mi (9.5 km) from Ventura Park Cancun and 7 mi (11.3 km) from Riviera Cancun Golf Resort

City Express Suites by Marriott Cancún Aeropuerto Riviera offers its guests an outdoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. The business-friendly City Express Suites by Marriott Cancún Aeropuerto Riviera also features an arcade/game room, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

City Express Suites by Marriott Cancún Aeropuerto Riviera has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 6:00 AM–10:00 AM
1 restaurant
1 bar
Room service available

Things to do

Arcade/games room
Billiards/pool table
Health club
Outdoor pool

Family friendly

Arcade/games room
Free cots/infant beds
Kitchenette
Microwave
Outdoor pool
Fridge
Separate dining area
Snack bar/deli

Conveniences

Lift
Front-desk safe
Reception hall
Water dispenser

Guest services

Daily housekeeping
Dry-cleaning service

Business services

24-hour business centre
Conference space
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Annual offsets purchased for at least 10% of carbon footprint
Biodegradable coffee stirrers
Books
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Cookware/dishes/utensils
Dining room
Free bottled water
Kitchenette
Microwave
Fridge
Stovetop

Desk
Energy-saving switches
Iron/ironing board
Phone
Recycling
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

Property is also known as

City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun

City Express Suites Cancún Aeropuerto Riviera Aparthotel

City Express Suites Cancún Aeropuerto Riviera Cancun

Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun

Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel

Aparthotel City Express Suites Cancún Aeropuerto Riviera

City Express Suites by Marriott Cancún Aeropuerto Riviera Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Ugo

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The swimming pool is nice and the shopping area very close to the hotel.

Stayed 1 night in Aug 2024

2/10 Terrible

Sharifa

Travelled with family and small children

22 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the WORST experience with this Marriott. I have stayed and many others and this is my third time in Mexico... I could not believe what I went through. They did not respond to me about the shuttle and once they did they asked me to leave the area where the shuttles usually go to get a shuttle, that never showed. I was then scammed by a cab driver because I'm not familiar with mexican cabs and they blamed me for it. Every other time I have been to Cancun airport, I made sure I had transportation, as I did this time and they ruined my trip.

Stayed 1 night in Aug 2024

10/10 Excellent

Raul, Doral

Travelled with family and small children

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cercano al aeropuerto y con un centro comercial al frente. Buena alternativa cuando estas en transito.

Stayed 1 night in Aug 2024

2/10 Terrible

Angelica

Travelled with family

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service, under construction, bad maintenance

Stayed 1 night in Jul 2024

10/10 Excellent

Arnold

Travelled with family

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

It's amazing! We love the breakfast.. we love our room..

Stayed 1 night in Jul 2024

2/10 Terrible

Alfonso

8 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The front desk staff could not find our reservation and advised us to call Expedia. They said that Expedia was overbooking them and that they had no more rooms available, so basically our problem. When I was on the phone with Expedia, the staff magically finally found our reservation, but you cannot check in early or check out late. They are very specific and will make you wait until exactly 3 o clock before they will start working on your check in. Even then, when we approached them at 3pm, they said it would be a few more minutes before they could help us. Their lobby is not air conditioned. You will wait in the hot and humid place listening to hammering and construction on the other side of the wall. When we got to the room, the toilet was gross, dirty. We asked the front desk twice to send someone to clean it and no one ever came. We were unable to use the toilet throughout our stay. The next morning I let them know no one ever cleaned and they said it was due to staff shortage because of the hurricane. I told them it would have been nice to know that from the beginning to figure out another solution rather than just be ignored. Also, when I went up to the front desk, the staff were chatting and joking, and only after standing there for a minute, will they stop and help you, making you feel like you are not worth their time. This was a terrible experience and I would not recommend to anyone. We would definitely NOT go back to this place.

Stayed 1 night in Jul 2024

2/10 Terrible

michael

Business traveller, Travelled with partner

6 Jul 2024

Disliked: Staff & service, amenities, property conditions & facilities

It’s a construction site. Marriott should be an ashamed of having this hotel open during the remodeling job. Also there is nothing around this hotel. You are in the middle of nowhere.

Stayed 1 night in Jul 2024

2/10 Terrible

feng

8 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Front desk gets so busy that it takes two hours to get through and then put your on hold and or simply hung up

Stayed 1 night in Apr 2024

10/10 Excellent

MARIA D

Business traveller

7 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Stayed 2 nights in Apr 2024

8/10 Good

Andrea

2 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

8/10 Good

Jason

Travelled with family

23 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Many

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

14 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was ok. Should have an accompaniment with the mole enchiladas like rice, it seemed like mole soup. And should have some garlic bread along with spaghetti bolognese. And the laundry was descompuesto.

Stayed 2 nights in Apr 2024

10/10 Excellent

ROBERTO

24 Mar 2024

Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

8 Mar 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

10/10 Excellent

Bernhard

Travelled with family

6 Mar 2024

Liked: Cleanliness, amenities

Very good place

Stayed 1 night in Mar 2024

6/10 Okay

kelly

Travelled with group

28 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2024

4/10 Poor

Terez

23 Feb 2024

Liked: Cleanliness, property conditions & facilities

They offered a shuttle but then would not answer when trying to book it. Finally took a taxi that cost us $65 to go 6 km. Total rip off. They told us our reservation did not exist even with a confirmation # and a receipt saying it was prepaid. Frustrating beginning to a vacation. Wasted time sorting it out and money.

Stayed 1 night in Feb 2024

10/10 Excellent

Monica

Travelled with partner

17 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed here for one night before our stay at Moon Palace. Friendly staff, nice pool, close to the airport. We walked across the street to the outlet mall which is very nice. Lots of taxis waiting nearby. It worked out great!

Stayed 1 night in Feb 2024

2/10 Terrible

Evgeny

Travelled with family

17 Feb 2024

Liked: Staff & service

Stayed 1 night in Feb 2024

10/10 Excellent

Adrian

5 Feb 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Shevana

Travelled with family

2 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Seen that people of other country are booking this Hotel, they should hire a few English speaking Receptionist and chef. Everything else was great!

Stayed 4 nights in Jan 2024

4/10 Poor

Dennese

30 Jan 2024

Disliked: Cleanliness, staff & service

Stayed 1 night in Jan 2024

4/10 Poor

Rodolfo

Travelled with family

14 Jan 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Well, we expected this property to be bad, but it exceeded this. The property smelled bad all over the place. The bed had hairs, and It was not one hair but several hairs of different kinds. The pillows smelled like someone else slept on them; we ended up just putting our towels and sleeping on top of them. The only reason to stay here is because you need to be super close to the airport, so make sure to bring a sheet or a towel for the bed.

Stayed 1 night in Jan 2024

6/10 Okay

Sandra bibiana Rivera

Travelled with family

9 Jan 2024

Liked: Cleanliness, staff & service, amenities

Mi único comentário es que vi el ascensor un poco sucio, baño de la habitación. No muy bien lavado, los pisos un poco sucios también La habitación muy bonita, comoda las zonas comunes bonitas y espaciosas

Stayed 1 night in Jan 2024