Westley Hotel

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Dates

December 2024

January 2025

Desk, iron/ironing board, cots/infant beds, rollaway beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Bar

Room service

Parking available

Breakfast available

Housekeeping

Explore the area

80 Westley Road, Acocks Green, Birmingham, England, B27 7UJ

Edgbaston Stadium
9 min drive
Birmingham Hippodrome
9 min drive
Bullring & Grand Central
11 min drive
Birmingham (BHX)
18 min drive

Room options

Similar properties

Pet-friendly

Free WiFi

Breakfast available

Parking available

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Birmingham hotel in Acocks Green with 2 restaurants and a 24-hour front desk

2 restaurants, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and a 24-hour front desk. Housekeeping is available on request.

Westley Hotel offers 37 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Westley Hotel, you're just a quick walk from Acocks Green Bowl. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.

Free WiFi
Enjoy British cuisine while dining at The Grill
Full breakfast served daily for a fee
Self parking available for a fee
Amenities include free lobby newspapers, meeting rooms, and a car charging station
Onsite recreation includes bike rentals
14 minutes by car from National Exhibition Centre and 9 minutes from O2 Academy Birmingham

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Westley Hotel also features barbecue grills, a garden, and concierge services. For a fee, parking is available.

This Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

The Grill - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (surcharge)
Electric car charging station on site

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: GBP 12.95 per person
2 restaurants
1 bar
24-hour room service

Restaurants on site

The Grill

Things to do

Bike rentals

Family friendly

Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Free newspapers in reception
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Luggage storage

Business services

Meeting rooms

Outdoors

BBQ grill(s)
Garden
Vegetable garden

Accessibility

This property does not have any lifts

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Bathroom

Eco-friendly toiletries
Hairdryer (on request)
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker

Desk
Eco-friendly cleaning products provided
Energy-saving switches
Free newspapers
Iron/ironing board (on request)
LED light bulbs
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 10.00

Special check-in instructions

Guests can access their accommodation through a private entrance

Access methods

Staffed front desk, private entrance

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 15.0 per night.

Cribs (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 12.95 per person
Late check-out fee: GBP 10.00 (subject to availability)
Crib (infant bed) fee: GBP 15.0 per night
Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a security system and a first aid kit

Front desk staff will greet guests on arrival.

Property is also known as

Best Western Westley

Best Western Westley Birmingham

Best Western Westley Hotel

Best Western Westley Hotel Birmingham

Westley Hotel

Westley Hotel Hotel

Westley Hotel Birmingham

Best Western Westley Hotel

Westley Hotel Hotel Birmingham

Westley Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8/10 Good

J

6 Sept 2020

Stayed 1 night in Sep 2020

10/10 Excellent

IAN

Business traveller

6 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2020

10/10 Excellent

M

6 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with family

9 Mar 2020

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Nice place, nice staff, very noisy

Arrived late evening on Wednesday all good, got back to hotel late on Thursday very noisy... talked to receptionist and advised it was quiz night but should finish soon - what room was I in ...... oh that’s the one above bar I was advised. It did finish but was followed up by loud music.. Friday more loud music and what appeared to be a loud “sing” along. Saturday night functions on also really loud music. At no point From booking to arrival at hotel were we advised about possible noise. On top of this there were the fire safety regulations that were being ignored ( did bring this to duty managers attention) not sure he got the seriousness of it. On the whole staff were friendly

Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

6 Mar 2020

Stayed 1 night in Feb 2020

8/10 Good

Shahzad

Business traveller

17 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller

12 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

8/10 Good

Rosalind

Travelled with family

2 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

8/10 Good

Phillip

Travelled with group

19 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location for Route 44 music venue

Clean hotel with a large free car park. The hotel was clean and the room comfortable. Some confusion over the food menu which differed to what was on the website and what food was actually available. In the end it was resolved with the day menu being available till 10pm and not 5pm as shown on the menu. Overall a very good hotel and would recommend it. Ideal for Route 44 music venue just a few minutes walk.

Stayed 1 night in Jan 2020

8/10 Good

Robert

14 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay-Helpful Staff

Generally well pleased with my stay. The staff were all attentive & courteous. As there were not many guests staying I got an upgraded room which was great.The breakfast was good. Only downside was that the bar food was Indian which I don't eat. However I was able to get an alternative & also the bar was busy with many diners so i'm in the minority!

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

6 Jan 2020

Stayed 1 night in Jan 2020

4/10 Poor

Dilip

Business traveller

7 Dec 2019

Disliked: Room comfort

Guest house not a hotel

Room was in a what looks like a guest house in a house next door😩😩 Breakfast was worst I have had at best western hotel group!!!!

Stayed 1 night in Dec 2019

10/10 Excellent

Paul

Travelled with family

26 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention to detail .. friendliness .. good value ..

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

25 Nov 2019

Liked: Cleanliness, property conditions & facilities, room comfort

A decent stay in the end

Stayed here last year, returned this year. The receptionist Nancy is very friendly and helpful. Parking is sufficient. The room was good but the side lamp had a slight lose connection. Bed is comfortable and quiet room. Went for tea in the bar, unfortunately we waited over an hour for food, no explanation. After asking a second time how much longer the starter would be turns out the order was forgotten, an apology off the staff and finally 25mins later the starter arrived. After speaking to the manager he apologised profusely and explained they were only informed of a kitchen refit the day before. He offered a refund for food and drinks for both nights of our stay and given VIP treatment the following night. The food was very good and the problem was resolved although am still awaiting the refund as it had to be done off the booking. The hotel also have a good rate with a local taxi company. Overall, the stay was good.

Stayed 2 nights in Nov 2019

8/10 Good

Ian

25 Nov 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family

22 Nov 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Best Western

Hated this hotel. Entry is thru Smokey pub and felt quite uncomfortable walking family thru a dump of a pub. We booked for 2 adults and 1 child and there was only 1 double bed. No other rooms and despite showing the booking for 3 she argued with us. Reception requested a deposit in case we damaged the room (which was pretty well worn and grubby - so this was an insult and made us wonder about who normally stayed at this location. ) Reception person was rude and called me “darling” which was just unprofessional. Our room was in a separate old building with no lift. Carpark very dark and unlighted.Hotel not well sign posted and apparently entry is in back but not well lighted and carpark so jammed couldn’t get near that entry if we tried.

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

21 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

20 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2019

8/10 Good

Nigel

Travelled with group

18 Nov 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

12 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

11 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group

8 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well run, spotlessly clean, super-friendly mature local staff. Very good breakfast too. My only issue is that they automatically take away towels, soap etc and replace with new every night - which environmentally is a huge waste of energy and contributes to landfill etc. Most chains now offer a 'hang it up to use it again' policy - I hope this place will do that too ASAP. But overall - very impressed.

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family

23 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is showing signs of age and the breakfast service was a little to be desired.

Stayed 1 night in Oct 2019

8/10 Good

John

Travelled with family

21 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in an hotel

We were surprised to be sleeping in a different building, especially when the weather could have been better. Also my wife is not good with stairs and we ended up being on the top floor 40 steps from the pavement.

Stayed 1 night in Oct 2019