Hotel in Birmingham with 2 restaurants and a 24-hour front desk
2 restaurants, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Westley Hotel offers 37 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels.
Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Westley Hotel, you'll be close to Bullring & Grand Central. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
Free WiFi
Enjoy British cuisine while dining at The Grill
Full breakfast served daily for a fee
Self parking available for a fee
Amenities include free lobby newspapers, meeting rooms, and a car charging station
Onsite recreation includes bike rentals
9 minutes by car from The Mailbox and 10 minutes from Broad Street
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Westley Hotel also features barbecue grills, a garden, and concierge services. For a fee, parking is available.
This Birmingham hotel is smoke free.
For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
The Grill - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
24-hour room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Parking on site (surcharge)
Food and drink
Daily full breakfast available 7 AM to 10 AM for a fee: GBP 12.95 per person
2 restaurants
A bar/lounge
Restaurants on site
The Grill
Things to do
Bicycle rentals
Family friendly
Cot (surcharge)
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Barbecue grill
Garden
Vegetable garden
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
More
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
LED lighting
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10.00
Special check-in instructions
Guests can access their accommodation through a private entrance
Access methods
Staffed front desk, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 15.0 per night.
Cribs (infant beds) are available for GBP 15.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 12.95 per person
Late check-out fee: GBP 10.00 (subject to availability)
Crib (infant bed) fee: GBP 15.0 per night
Rollaway bed fee: GBP 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property is also known as
Best Western Westley
Best Western Westley Birmingham
Best Western Westley Hotel
Best Western Westley Hotel Birmingham
Westley Hotel
Westley Hotel Hotel
Westley Hotel Birmingham
Best Western Westley Hotel
Westley Hotel Hotel Birmingham
Westley Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Arrived late evening on Wednesday all good, got back to hotel late on Thursday very noisy... talked to receptionist and advised it was quiz night but should finish soon - what room was I in ...... oh that’s the one above bar I was advised. It did finish but was followed up by loud music..
Friday more loud music and what appeared to be a loud “sing” along. Saturday night functions on also really loud music. At no point From booking to arrival at hotel were we advised about possible noise.
On top of this there were the fire safety regulations that were being ignored ( did bring this to duty managers attention) not sure he got the seriousness of it.
On the whole staff were friendly
Clean hotel with a large free car park. The hotel was clean and the room comfortable. Some confusion over the food menu which differed to what was on the website and what food was actually available. In the end it was resolved with the day menu being available till 10pm and not 5pm as shown on the menu. Overall a very good hotel and would recommend it. Ideal for Route 44 music venue just a few minutes walk.
Generally well pleased with my stay. The staff were all attentive & courteous. As there were not many guests staying I got an upgraded room which was great.The breakfast was good.
Only downside was that the bar food was Indian which I don't eat. However I was able to get an alternative & also the bar was busy with many diners so i'm in the minority!
Robert
Stayed 1 night in Jan 2020
10/10 Excellent
Verified traveller
6 Jan 2020
Verified traveller
Stayed 1 night in Jan 2020
4/10 Poor
Dilip
Business traveller
7 Dec 2019
Disliked: Room comfort
Guest house not a hotel
Room was in a what looks like a guest house in a house next door😩😩
Breakfast was worst I have had at best western hotel group!!!!
Stayed here last year, returned this year. The receptionist Nancy is very friendly and helpful. Parking is sufficient. The room was good but the side lamp had a slight lose connection. Bed is comfortable and quiet room. Went for tea in the bar, unfortunately we waited over an hour for food, no explanation. After asking a second time how much longer the starter would be turns out the order was forgotten, an apology off the staff and finally 25mins later the starter arrived. After speaking to the manager he apologised profusely and explained they were only informed of a kitchen refit the day before. He offered a refund for food and drinks for both nights of our stay and given VIP treatment the following night. The food was very good and the problem was resolved although am still awaiting the refund as it had to be done off the booking. The hotel also have a good rate with a local taxi company. Overall, the stay was good.
Hated this hotel. Entry is thru Smokey pub and felt quite uncomfortable walking family thru a dump of a pub. We booked for 2 adults and 1 child and there was only 1 double bed. No other rooms and despite showing the booking for 3 she argued with us. Reception requested a deposit in case we damaged the room (which was pretty well worn and grubby - so this was an insult and made us wonder about who normally stayed at this location. ) Reception person was rude and called me “darling” which was just unprofessional. Our room was in a separate old building with no lift. Carpark very dark and unlighted.Hotel not well sign posted and apparently entry is in back but not well lighted and carpark so jammed couldn’t get near that entry if we tried.
Very well run, spotlessly clean, super-friendly mature local staff. Very good breakfast too. My only issue is that they automatically take away towels, soap etc and replace with new every night - which environmentally is a huge waste of energy and contributes to landfill etc. Most chains now offer a 'hang it up to use it again' policy - I hope this place will do that too ASAP. But overall - very impressed.
We were surprised to be sleeping in a different building, especially when the weather could have been better. Also my wife is not good with stairs and we ended up being on the top floor 40 steps from the pavement.