Crowne Plaza Birmingham City Centre by IHG

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Dates

March 2025

April 2025

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym
Room service
Bar
Housekeeping

Explore the area

Central Square, Holliday Street, Birmingham, England, B1 1HH

Library of Birmingham
‪4 min walk‬
Symphony Hall
‪5 min walk‬
The Alexandra Theatre
‪6 min walk‬
Birmingham (BHX)
‪35 min drive‬

Room options

Standard Room, 1 King Bed

26 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

Sleeps 2
1 King Bed

Club Room, 1 King Bed, Accessible Bathtub, Club lounge access

26 sq m
Sleeps 2
1 King Bed

Standard Room

26 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 Double Bed, Accessible Bathtub

26 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Double Beds

24 sq m
Sleeps 4
2 Double Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour fitness center

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Birmingham City Centre by IHG. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the breakfast and the location
Within a 10-minute walk of The Mailbox and Utilita Arena Birmingham

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Secured self parking on site (GBP 21.00 per day)
Limited on-site parking
Height restrictions apply for on-site parking

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 16.95 for children
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Things to do

24-hour fitness centre

Family friendly

Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Conference space (7438 square feet)
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Thin carpet in room
Wheelchair-accessible path of travel

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

43-inch flat-screen TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
Secured self parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza

Crowne Plaza Birmingham City Centre

Crowne Plaza Hotel Birmingham City Centre

Birmingham Crowne Plaza

Crowne Plaza Birmingham City Centre Hotel Birmingham

Crowne Plaza Birmingham City Centre Hotel

The Crowne Plaza Birmingham City Centre

The Crowne Plaza Birmingham C

Crowne Plaza Birmingham City Centre

Crowne Plaza Birmingham City Centre by IHG Hotel

Crowne Plaza Birmingham City Centre an IHG Hotel

Crowne Plaza Birmingham City Centre by IHG Birmingham

Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Gailord

Travelled with group

23 Nov 2024

Liked: Staff & service, property conditions & facilities, room comfort

Really nice

Value for money, friendly staff

Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Travelled with group

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Gary, STOKE-ON-TRENT

Business traveller

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good standard hotel and rooms/bed are comfortable. Nice, modern look. Good location for city centre and Christmas markets etc

Stayed 1 night in Nov 2024

10/10 Excellent

Hasibah

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

20 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

2/10 Terrible

Kath

19 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Angela

16 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

TANG HING YIP

12 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Mohamed

Business traveller

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

11 Nov 2024

Liked: Cleanliness

Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A friendly, very well appointed hotel

The standout point was friendly, chatty staff who went out of their way to make conversation. I like that. 🙂 Room was pristine, great lighting, gorgeous breakfast. Top stuff.

Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Toni

Travelled with family

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

6/10 Okay

Nkechi

Travelled with family

8 Nov 2024

Disliked: Property conditions & facilities, room comfort

Never liked it. Old furnitures

Everything in the room was old , dirty carpet, not to my taste compared to other branches I have used before. They changed our room 3 times on the day before we settled in after a long trip , they put us in shower room instead of combination of bath and shower I paid for so this was the reason of room changes and on the process I lost my son’s new foot wear I bought from next in one of the rooms which they couldn’t find for us . It wasn’t near my expectation.

Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with group

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, great deal, what a find

Such a find. Twin room with vast beds was so great, the service was exceptional and in the end we ate in both nights as we’d walked so far all day and our meals were v good. The B&B deal through hotels.com was v good, as was the breakfast we enjoyed both days.

Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were so friendly and helpful

Stayed 1 night in Nov 2024

8/10 Good

Alan

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Travelled with family

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Kaaly

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice room

Stayed 2 nights in Nov 2024

8/10 Good

Ian

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner

2 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the stay Thankyou

Stayed 1 night in Nov 2024

8/10 Good

Laurie

Travelled with family

2 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

The hotel claimed they didn’t have my booking even though could prove it and they said they could see I had booked so they eventually offered us a room which wasn’t what I ordered and paid for they said they cld put some camp beds in for our children I had ordered 2 doubles! When we checked the room the beds were not suitable for our children so my husband complained and they finally gave us 2 interconnecting double rooms however the attitude of the reception staff was shocking and if my husband hadn’t said the beds were not suitable they wldnt have done anything! And I honestly think they would have sent us on our way still claiming they didn’t have us booked in It was extremely stressful as due to them taking forever to sort it out even though they cld see the booking they almost made me late for my graduation! I have used Crowne hotels and IHG many times and the reason I picked this hotel over others even though I cld find cheaper elsewhere very disappointing

Stayed 1 night in Oct 2024