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Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Point of interest
Property amenity
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Symphony Hall
    5 min walk
  • The Alexandra Theatre
    5 min walk
  • Birmingham Christmas Market
    6 min walk
  • Birmingham (BHX)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Free toiletries, hair dryer, dressing gowns, towels

Premium Room, 1 King Bed, Business Lounge Access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Free toiletries, hair dryer, dressing gowns, towels

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €283
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includes taxes & fees
5 Dec - 6 Dec
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About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crowne Plaza Birmingham City Centre, an IHG Hotel offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Birmingham City Centre, an IHG Hotel. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of The Mailbox and O2 Academy Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 21.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 16.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • B1

Things to do

  • 24-hour fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (7438 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 28 2024 to December 15 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews" "
Rating 8 - Good. 264 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nurudeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great but need to do something about the packing £21 per night is too expensive. There should be a discount.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night sleep
Staff very friendly, hotel very clean and the breakfast was excellent. Room was spacious, clean, and the bed was one of the best hotel beds I’ve slept in. Located very close to train station and the city centre. Would definitely recommend and would return
Stayed 1 night in Aug 2024

6/10 Okay

HIROYUKI

Travelled with family
Normal business hotel. Not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean, the staff were very friendly and helpful, the double room that we had was fantastic, i cant comment on the food or bar as we didn't try them, parking wasnt the best as i thought it was free but it wasnt, other than that a great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Malek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Aug 2024

8/10 Good

Angela, Hull

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel mid refurb, the rooms we had had not been done yet so were a little tired. Lots of work going on on a lot of floors, but still very clean. Staff lovely and friendly. Walk into town encountered lots of rough sleepers in large groups which was very unnerving with young children.
Stayed 1 night in Aug 2024

8/10 Good

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Breakfast ok, rooms average
Stayed 1 night in May 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kirkpatrick
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, lovely recently refurbished room, comfy bed, good breakfast. Would return.
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre location
Welcomed at reception and given a room well before 3pm. It was a refurbished room with plenty of sockets, usb A and C ports. Plenty of space, big desk and a sofa. We had a light pre-theatre meal in the bar which was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Dilan

Business traveller
Elise at reception was very helpful and the whole staff was accommodating. The breakfast array was immense and great
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great value and all staff have been so nice, big rooms and convenient. Thanks!
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief but nice stay
Had a one night stay as attending a concert in Birmingham. Hotel is very clean, room was in good condition and also very clean, and nice comfortable beds. Breakfast was also of good quality with plenty to choose from. Will definitely stay again if attending an event in the area, as central for venues and also the train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Chui Yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and helpful staff
Staff are very helpful and nice. I requested to have a room with bath tub, and late check out, they are happy to help
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for all that Birmingham as to offer
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, expensive
Stayed 1 night in Jun 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed overnight after seeing a show at the utilita arena. The staff were all very pleasant and helpful. We had a great welcome from Jordan and everyone thereafter was as helpful and friendly. We were in one of the recently refurbished rooms. Great job, comfortable, relaxing, air con/heating unit fast responding if a bit noisy. Plenty of lighting and a comfy sofa and table. Also has a mini fridge. Very close to New St station and close enough to walk to the utilita and other venues. Breakfast has all the expected choices and more. Well cooked and plentiful, sufficient staff to welcome and clear tables and again all very polite and friendly. We will definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

matthew

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Functional
Stayed 1 night in Jul 2024

10/10 Excellent

Yadira

Perfect
big room, clean and nice gym in the city centre.
Stayed 2 nights in Aug 2024

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